| |||||||
This is a discussion on Does Xpango allow 'custom orders'? within the Xpango forums, part of the eXceem supported sites category; I really want to use the xpango site, but don't need any of the items they are offering on the ...
 |
| | Thread Tools |
22-10-11, 05:39 PM
| #1 |
| iPod Shuffle Join Date: Oct 2011
Posts: 2
 | Does Xpango allow 'custom orders'?I really want to use the xpango site, but don't need any of the items they are offering on the site. I wanted to know if it was possible to create a custom order for cash or a bank transfer? Thanks. |
 |
|
22-10-11, 05:42 PM
| #2 |
| What to put...  Join Date: Mar 2010
Posts: 9,071
 | Yes Xpango do custom orders for members of eXceem.
__________________ |
| |
|
22-10-11, 06:03 PM
| #3 |
| iPod Shuffle Join Date: Oct 2011
Posts: 2
| Okay, do i just have to contact support to ask for one? |
| |
|
22-10-11, 06:04 PM
| #4 |
| What to put... Join Date: Mar 2010
Posts: 9,071
| Yes you do, tell them what you want and they will tell you how many credits you need for it.
__________________ |
| |
|
22-10-11, 06:45 PM
| #5 | |
| iPod Nano 4GB Join Date: Sep 2011 Location: Lisbon
Posts: 315
| Quote:
regards kriptonite | |
| |
|
23-10-11, 12:10 PM
| #6 |
| iPod Nano 2GB  Join Date: Sep 2011
Posts: 127
 | Hi Guys, Just to follow this up; I've seen the support team go back on this today and confirm that Xpango is not a cash incentivized site. We offer Exceem members the chance to place custom orders but reason we are different, and able to retain certain offers, is by not crediting cash. The only exception to the above is when we are unable to send gifts to certain countries. That issue is handled by the support team where we credit members to purchase their gift of choice. Hope that’s helped to clarify, Ross
__________________ |
| |
|
23-10-11, 01:48 PM
| #7 | |
| iPod Nano 4GB Join Date: Sep 2011 Location: Lisbon
Posts: 315
| Quote:
OK, Ross, thanks for your clarification, I've sent a message to support yesterday, with 4 options to check and see if they are possible. Anyways, we should be able to give the members give some alternative gifts, was what i've done, i hope that i'm not against the rules. PS: i've 49 credits, ans now i've only 48 credits, can you know where can i find the people that loose the credit?? Regards kriptonite | |
| |
|
24-10-11, 08:15 AM
| #8 |
| iPod Nano 2GB Join Date: Sep 2011
Posts: 127
| Hello Kriptonite, I believe the credit was removed due to one of your referrals completing an offer (worldwinner) and then cancelling. This created a charge-back which is why one of your referral credits was removed. This was flagged while your account was being verified but a note has not been made of who the individual was. Hope that's helped to clarify Ross
__________________ |
| |
|
27-10-11, 03:32 AM
| #9 |
| iPod Nano 4GB Join Date: Sep 2011 Location: Lisbon
Posts: 315
| Thanks Ross for your clarification, but i'd like to ask you where can i find the referrals that the offer was removed?? Is in unactive refferals?? I send 3 links with the gifts to see if is possible to buy it, did you know something about it?? |
| |
|
27-10-11, 08:05 AM
| #10 |
| iPod Nano 2GB Join Date: Sep 2011
Posts: 127
| Hi Kriptonite, Please be advised that you will be able to see the in-active referrals in your account. If one was removed it would be due to the member asking for their account to be deleted. - If we delete an account that has a referral, it would be automatically deleted as well. - No trace as we have been asked to remove all details by the member. I have also seen the 3 items in your email and the team are reviewing the prices at the moment. You will receive confirmation before the end of the day. Kind regards Ross
__________________ |
| |
|
| Tags |
| xpango |
| Thread Tools | |
| |
