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wath about this problem how can i resolve it?

This is a discussion on wath about this problem how can i resolve it? within the Xpango forums, part of the eXceem supported sites category; hello i have this problem in my account see the picture belew...

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Old 08-10-11, 10:56 AM   #1
iPod Nano 1GB
 
Join Date: Apr 2011
Posts: 89
alfred0 is an unknown quantity at this point

wath about this problem how can i resolve it?


hello
i have this problem in my account

see the picture belew


 
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Old 08-10-11, 11:05 AM   #2
iPod Nano 2GB
 
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Join Date: Sep 2011
Posts: 127
Xpango_Ross has disabled reputation
Hello Alfred0,

It looks like you're either not signed in or the site has timed you out. If you sign out and then back in then your referral ID should appear again.

If it continues then just drop the support team an email.

Kind regards

Ross
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Old 08-10-11, 11:08 AM   #3
iPod Nano 1GB
 
Join Date: Apr 2011
Posts: 89
alfred0 is an unknown quantity at this point
Quote:
Originally Posted by Xpango_Ross View Post
Hello Alfred0,

It looks like you're either not signed in or the site has timed you out. If you sign out and then back in then your referral ID should appear again.

If it continues then just drop the support team an email.

Kind regards

Ross

no no i just sign out and back in my account and i had the some problem
 
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Old 08-10-11, 11:11 AM   #4
What to put...
 
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Tried clearing your cache and cookies or try a different browser??
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Old 08-10-11, 11:12 AM   #5
iPod Nano 2GB
 
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Quote:
Originally Posted by alfred0 View Post
no no i just sign out and back in my account and i had the some problem
Hello Alfredo,

Maybe sign out; clear your cookies and sign back in? If the problem continues then contact the support team with all the details - the offer you are trying to complete, referral ID etc. We can check the offer and ensure your account is set up correctly.

Ross
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Old 08-10-11, 11:24 AM   #6
iPod Nano 1GB
 
Join Date: Apr 2011
Posts: 89
alfred0 is an unknown quantity at this point
Quote:
Originally Posted by ryan1087 View Post
Tried clearing your cache and cookies or try a different browser??
yes already clear all my cokies and i change the navigator also and still the some problem brother
 
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Old 08-10-11, 11:26 AM   #7
What to put...
 
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Do you have a gift selected??
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Old 08-10-11, 11:26 AM   #8
iPod Nano 1GB
 
Join Date: Apr 2011
Posts: 89
alfred0 is an unknown quantity at this point
Quote:
Originally Posted by Xpango_Ross View Post
Hello Alfredo,

Maybe sign out; clear your cookies and sign back in? If the problem continues then contact the support team with all the details - the offer you are trying to complete, referral ID etc. We can check the offer and ensure your account is set up correctly.

Ross
thanks for help me

so i must send an email ? or via contact us button?

thanks
 
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Old 08-10-11, 11:28 AM   #9
iPod Nano 1GB
 
Join Date: Apr 2011
Posts: 89
alfred0 is an unknown quantity at this point
Quote:
Originally Posted by ryan1087 View Post
Do you have a gift selected??
yes i already have 17 credit + cashed out 10 ref
 
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Old 08-10-11, 11:31 AM   #10
iPod Nano 2GB
 
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Join Date: Sep 2011
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The button will link through to support - if unsure then this is the email too -

support@xpango.com

Ross
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Old 08-10-11, 11:42 AM   #11
iPod Nano 1GB
 
Join Date: Apr 2011
Posts: 89
alfred0 is an unknown quantity at this point
Quote:
Originally Posted by Xpango_Ross View Post
The button will link through to support - if unsure then this is the email too -

support@xpango.com

Ross
sent
thanks alot

Thank You!

Thank you for getting in touch, we will get back to you as soon as possible.
 
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Old 08-10-11, 03:42 PM   #12
iPod Nano 2GB
 
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Join Date: Sep 2011
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Quote:
Originally Posted by alfred0 View Post
sent
thanks alot

Thank You!

Thank you for getting in touch, we will get back to you as soon as possible.
Hi Alfred0,

Problem solved and I've just dropped you an email with confirmation!

Any issues then let me know but everything's in place now

Ross
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Old 09-10-11, 12:42 PM   #13
iPod Nano 2GB
 
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congrats alferd. hoping ur problem is solved. enjoy
 
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