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This is a discussion on Slow response from xpango support within the Xpango forums, part of the eXceem supported sites category; I have reached the 10 credit minimum required to cashout on xpango and let them know i have done so ...
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26-08-11, 12:57 PM
| #1 |
| iPod Shuffle Join Date: Aug 2011
Posts: 11
 | Slow response from xpango supportI have reached the 10 credit minimum required to cashout on xpango and let them know i have done so about 4 days ago and still haven't heard a response on how to proceed. I have requested a moneybookers cashout but they told me that they send out cash only when i can't receive the physical gift. They told me I have the option to receive 80pounds amazon, so I opted for that. From what I have read around the forum I figure that they sent users 10 pounds per credit instead of 8 and that they did sent out moneybookers or paypal payments, am I right? Edit: I have sent them 2 support tickets and no response. Last edited by muerteg; 26-08-11 at 12:58 PM.. |
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26-08-11, 01:14 PM
| #2 |
| Currently: Moderating!  Join Date: Nov 2008 Location: Thatcham, Reading
Posts: 15,787
 | Give Sam time, it is well known that the Xpango support is not lightning fast, but they get there in the end. Sam may possibly come on here and answer your question. I haven't actually received anything from them directly yet so not 100% sure about their rates and response times but I do know that their referral rates are lower than other site, though easier to get (because you can complete offers yourself.) I would assume that they offer £10 per credit for gifts, paypal and moneybookers and maybe £8 per credit for Amazon Vouchers as they cannot reclaim the tax.
__________________ Spoiler Free iPhone | Free iPhone | Free iPad 3 | Sign Define App | Freebie Proof Photo Blog Total Received: £7,446.87 plus Current Stats: 0 green 12 pending WIN an iPod Shuffle, XBox Live, Amazon or iTunes vouchers >> Free competition entry here << Spoiler Spoiler Spoiler |
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26-08-11, 06:29 PM
| #3 |
| iPod 20gb  Join Date: Nov 2006 Location: UK
Posts: 659
 | Hi Muerteg, I can see that an email was sent to you this week and that we have received a reply from you. You will receive an update via email shortly. Thanks Sam
__________________ Xpango.com - Welcome to the Free Generation Xpango.com | Like us on Facebook | Follow Xpango on Twitter | Sign-up here! |
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27-08-11, 12:12 PM
| #4 |
| iPod Shuffle Join Date: Aug 2011
Posts: 11
| I just hope shortly doesn't mean on Monday.... |
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27-08-11, 12:16 PM
| #5 | |
| Mini Mac  Join Date: Apr 2008 Location: South Yorkshire
Posts: 4,906
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27-08-11, 12:45 PM
| #6 |
| iPod Shuffle Join Date: Aug 2011
Posts: 11
| Sorry about that, i didn't realize how rude that sounded. Thanks to MJ10 and Sam for being helpful, i'm just very eager to get my gift :P |
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29-08-11, 11:28 AM
| #7 |
| iPod Shuffle Join Date: Aug 2011
Posts: 11
| It's monday and still no reply  |
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29-08-11, 11:32 AM
| #8 | |
| Mini Mac Join Date: Apr 2008 Location: South Yorkshire
Posts: 4,906
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29-08-11, 12:29 PM
| #9 | |
| Mr Baldy Chicken  Join Date: Mar 2006
Posts: 14,486
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29-08-11, 12:32 PM
| #10 | |
| blah blah blah  Join Date: Nov 2005 Location: Here
Posts: 18,022
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29-08-11, 08:35 PM
| #11 |
| iPod Shuffle Join Date: Aug 2011
Posts: 11
| Received a response from them: They told me that it would take 7-10 days to process my order. Can't wait to get those vouchers  |
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07-09-11, 05:46 PM
| #12 |
| iPod Shuffle Join Date: Aug 2011
Posts: 11
| 9 days in and no response...I actually signed up on xpango back in 2009, i think. I've been on and off the site these couple of years completing offers I was genuinely interested in and trying to refer friends. These guys offer a great service and I'm very eager to get my hands on those vouchers. So hurry up guys! :P |
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07-09-11, 06:57 PM
| #13 | |
| Mr Baldy Chicken Join Date: Mar 2006
Posts: 14,486
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10-09-11, 07:34 PM
| #14 |
| iPod Shuffle Join Date: Aug 2011
Posts: 11
| still haven't heard from these guys... |
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10-09-11, 08:08 PM
| #15 |
| iPod Nano 4GB  Join Date: Sep 2011 Location: Funchal, Madeira,Portugal
Posts: 270
| They are very occupied... give them a chance... you will receive a FREE gift... and you complain? shame on you lol I would be a bit frustated too, but be pacient  one day it will be there, at your "door", waiting for you hehehe |
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11-09-11, 09:29 AM
| #16 |
| iBook  Join Date: Nov 2008 Location: Brizzle
Posts: 2,689
| and here we go again |
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11-09-11, 09:41 AM
| #17 |
| iPod Shuffle Join Date: Aug 2011
Posts: 11
| taking into account that it's the weekend, I hope to hear from them on monday/tuesday...If not, I'm going to send another support ticket. I realize that i'm being impatient but i'm really anxious to get my gift before I go off to school (amazon's got some great civil engineering handbooks). Hope these guys can help me out |
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11-09-11, 09:47 AM
| #18 | |
| Mr Baldy Chicken Join Date: Mar 2006
Posts: 14,486
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11-09-11, 01:49 PM
| #19 |
| iPod Nano 4GB Join Date: Sep 2011 Location: Funchal, Madeira,Portugal
Posts: 270
| weekend guys... we all need to enjoy it hehehe I hope you receive your gift before school starts if not, you will receive at the same... no matter the time it takes... I'm also anxious to receive mine, but we cannot do anything than wait hehehe I'm sure you will get any answer this following week good luck |
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13-09-11, 07:48 PM
| #20 |
| iPod Shuffle Join Date: Aug 2011
Posts: 11
| 14 days have passed and still no response. I've just sent them a support ticket, hope to hear from them soon. Last edited by muerteg; 13-09-11 at 07:49 PM.. |
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