How Long I Must Waiting n Patient?!

highaztech · 07-06-10, 01:04 PM

Hello Xpango, Is that you only worked when someone start complaining about your slow support on this forum like chewyz n others?

I sent about 1 ticket every month asking my for my gift but never get replied. Now it already 3 months im so patient waiting.

How long i must waiting again?

Here my Referral ID: 91915537

Thank you!

Smudge · 07-06-10, 04:46 PM

All Xpango users suffer some slow delivery and slow credit allocation. It's pretty certain that unless there are any issues with the offers you completed (ie. merchants not paying Xpango their commission or delaying paying them their commission) then you will receive your reward, that's pretty certain but the time scale is anyone's guess.

Hang in there.......

Xpango.com · 08-06-10, 08:46 AM

Hi highaztech,

You have been emailed to confirm that your account is verifying. Please do not use this as a support forum, you will get a quicker response by contacting our support team.

I can see that you are based in Indonesia so its likely our verification process takes slightly longer but a member of staff will update you shortly. Again, for any further queries, please email our support team.

Thanks

Sam - Xpango Customer Services

Harvez · 08-06-10, 09:20 AM

Quote:

You have been emailed to confirm that your account is verifying. Please do not use this as a support forum, you will get a quicker response by contacting our support team.

well that obviously wasn't the case, that's why people are posting on exceem when they don't get a reply within a respectable time.

cessna172 · 08-06-10, 09:35 AM

Yeah well said Harvez

highaztech · 15-06-10, 05:25 PM

It seems i got fast response by posting here than send ticket to Xpango support team.

I got no response for 3 months, I sent support ticket last week n also not get any reply from Xpango.

Alexandre · 19-06-10, 03:09 PM

Hello Sam.
Please check my account too as I have already reached the amount of credits needed for my gift long time ago and haven't received it yet. I have even contacted you twice (about different issues) but never got answer from you.
One year ago, when I registered with you, I contacted you multiple times and always received answers from you really fast.
My Referral ID is 91615779
I hope to hear from you soon.
Thank you.

07-06-10, 01:04 PM	#1
highaztech iPod Shuffle Join Date: Jun 2010 Posts: 24	How Long I Must Waiting n Patient?! Hello Xpango, Is that you only worked when someone start complaining about your slow support on this forum like chewyz n others? I sent about 1 ticket every month asking my for my gift but never get replied. Now it already 3 months im so patient waiting. How long i must waiting again? Here my Referral ID: 91915537 Thank you!

08-06-10, 08:46 AM	#3
Xpango.com iPod 20gb Join Date: Nov 2006 Location: UK Posts: 659	Hi highaztech, You have been emailed to confirm that your account is verifying. Please do not use this as a support forum, you will get a quicker response by contacting our support team. I can see that you are based in Indonesia so its likely our verification process takes slightly longer but a member of staff will update you shortly. Again, for any further queries, please email our support team. Thanks Sam - Xpango Customer Services __________________ Xpango.com - Welcome to the Free Generation Xpango.com \| Like us on Facebook \| Follow Xpango on Twitter \| Sign-up here!

07-06-10, 04:46 PM	#2
Smudge iPod Nano 2GB Join Date: Dec 2009 Posts: 117	All Xpango users suffer some slow delivery and slow credit allocation. It's pretty certain that unless there are any issues with the offers you completed (ie. merchants not paying Xpango their commission or delaying paying them their commission) then you will receive your reward, that's pretty certain but the time scale is anyone's guess. Hang in there.......

08-06-10, 09:35 AM	#5
cessna172 iPod 30gb Join Date: Mar 2010 Location: Sussex Posts: 1,371	Yeah well said Harvez

15-06-10, 05:25 PM	#6
highaztech iPod Shuffle Join Date: Jun 2010 Posts: 24	It seems i got fast response by posting here than send ticket to Xpango support team. I got no response for 3 months, I sent support ticket last week n also not get any reply from Xpango.

19-06-10, 03:09 PM	#7
Alexandre iPod Nano 2GB Join Date: Jun 2010 Posts: 173	Hello Sam. Please check my account too as I have already reached the amount of credits needed for my gift long time ago and haven't received it yet. I have even contacted you twice (about different issues) but never got answer from you. One year ago, when I registered with you, I contacted you multiple times and always received answers from you really fast. My Referral ID is 91615779 I hope to hear from you soon. Thank you.