No tv from xpango

chewyz · 04-05-10, 10:16 PM

hi all, just wanted to update everyone with my gift status.

Today, after all my emails, I got a response from Xpango.

bottom line, they cannot ship the tv to New Zealand.

soo, they have told me to make a moneybrokers account so they can give me 300pounds instead. (kinda prefer the tv...)
So anyways I've given them my money brokers details, fingers crossed that it doesn't take them another 3months for that to go through.....

Diesel · 04-05-10, 11:11 PM

Why can't they ship to New Zealand again? I thought they were worldwide..

martinsb1 · 04-05-10, 11:12 PM

I got my money in next day after I sent them Moneybookers details.

**rider900** · 04-05-10, 11:41 PM

Good luck with the getting the money!

chewyz · 05-05-10, 01:14 AM

Quote:

Originally Posted by Diesel

Why can't they ship to New Zealand again? I thought they were worldwide..

guess they aren't ^^"

Xpango.com · 05-05-10, 08:44 AM

Hi Guys,

Xpango do provide gifts worldwide. We will normally aim to purchase and despatch your gift to you from within your own country to ensure a faster delivery and avoid any issues with import tax (some countries have particularly high import tax, which members may be charged for on receival of their gift from outside their own country) and to ensure members get a gift that is compatible with their country also.

In the rare circumstances that we are unable to source a gift for you using these steps, we will provide a cash alternative to allow you to purchase the gift yourself from within your own country.

Hope that helps to clarify.

Thanks

Sam - Xpango Customer Services

chewyz · 05-05-10, 08:55 AM

awesome, could you please let me know the status of the money transfer to my account while you're online?

Xpango.com · 05-05-10, 06:22 PM

Hi Chewyz,

Just to confirm that funds were today paid into your account to allow you to purchase your HDTV. We hope this allows you to now get the gift you want and hope you enjoy your first gift from Xpango. Apologies for the time scale to resolve this for you.

Best regards

Sam - Xpango Customer Services

chewyz · 06-05-10, 12:06 AM

thanks!
I can confirm that Xpango has transferred the money to my account!

how am I supposed to get credits for a testimonial if I didnt actually get a gift?

chewyz · 06-05-10, 12:10 AM

thanks!
I can confirm that Xpango has transferred the money to my account!

how am I supposed to get credits for a testimonial if I didnt actually get a gift?
I'm very pleased with the speed in which the money got transferred to my account!

Harvez · 06-05-10, 06:23 AM

Quote:

how am I supposed to get credits for a testimonial if I didnt actually get a gift?

sheez just be greatful they sorted it out for you.

az87aris · 06-05-10, 06:41 AM

Quote:

Originally Posted by chewyz

thanks!
I can confirm that Xpango has transferred the money to my account!

how am I supposed to get credits for a testimonial if I didnt actually get a gift?
I'm very pleased with the speed in which the money got transferred to my account!

Do a screenie of thr money in your account, or take a photo of your statement。

theres just no pleasing some people!

**the_icks** · 06-05-10, 07:15 AM

Or take a sodding picture of the tv you buy!!!!!!!!!!!!!!!!!!!!

Ask Xpango to post you one of their compliments slips that they send out with their physical gifts!

iFreeZone · 06-05-10, 11:23 AM

Well Done Mate! You went for a TV but got the money instead... Ah well...

Smudge · 06-05-10, 04:25 PM

There are some cheap deals on LCD's at the moment you might even be able to buy a 32" with that money. Congratulations and well done.

04-05-10, 10:16 PM	#1
chewyz iPod Nano 2GB Join Date: Jun 2009 Posts: 145	No tv from xpango hi all, just wanted to update everyone with my gift status. Today, after all my emails, I got a response from Xpango. bottom line, they cannot ship the tv to New Zealand. soo, they have told me to make a moneybrokers account so they can give me 300pounds instead. (kinda prefer the tv...) So anyways I've given them my money brokers details, fingers crossed that it doesn't take them another 3months for that to go through.....

04-05-10, 11:11 PM	#2
Diesel iPod 60gb Join Date: Sep 2008 Posts: 1,607	Why can't they ship to New Zealand again? I thought they were worldwide.. __________________

04-05-10, 11:12 PM	#3
martinsb1 iPod Nano 1GB Join Date: Aug 2009 Posts: 76	I got my money in next day after I sent them Moneybookers details. __________________ Total Received: £272 from FJ, £100 from Xpango

04-05-10, 11:41 PM	#4
rider900 Super Moderator Join Date: Apr 2008 Posts: 7,772	Good luck with the getting the money! __________________

05-05-10, 08:44 AM	#6
Xpango.com iPod 20gb Join Date: Nov 2006 Location: UK Posts: 659	Hi Guys, Xpango do provide gifts worldwide. We will normally aim to purchase and despatch your gift to you from within your own country to ensure a faster delivery and avoid any issues with import tax (some countries have particularly high import tax, which members may be charged for on receival of their gift from outside their own country) and to ensure members get a gift that is compatible with their country also. In the rare circumstances that we are unable to source a gift for you using these steps, we will provide a cash alternative to allow you to purchase the gift yourself from within your own country. Hope that helps to clarify. Thanks Sam - Xpango Customer Services __________________ Xpango.com - Welcome to the Free Generation Xpango.com \| Like us on Facebook \| Follow Xpango on Twitter \| Sign-up here!

05-05-10, 08:55 AM	#7
chewyz iPod Nano 2GB Join Date: Jun 2009 Posts: 145	awesome, could you please let me know the status of the money transfer to my account while you're online?

05-05-10, 06:22 PM	#8
Xpango.com iPod 20gb Join Date: Nov 2006 Location: UK Posts: 659	Hi Chewyz, Just to confirm that funds were today paid into your account to allow you to purchase your HDTV. We hope this allows you to now get the gift you want and hope you enjoy your first gift from Xpango. Apologies for the time scale to resolve this for you. Best regards Sam - Xpango Customer Services __________________ Xpango.com - Welcome to the Free Generation Xpango.com \| Like us on Facebook \| Follow Xpango on Twitter \| Sign-up here!

06-05-10, 12:06 AM	#9
chewyz iPod Nano 2GB Join Date: Jun 2009 Posts: 145	thanks! I can confirm that Xpango has transferred the money to my account! how am I supposed to get credits for a testimonial if I didnt actually get a gift?

06-05-10, 12:10 AM	#10
chewyz iPod Nano 2GB Join Date: Jun 2009 Posts: 145	thanks! I can confirm that Xpango has transferred the money to my account! how am I supposed to get credits for a testimonial if I didnt actually get a gift? I'm very pleased with the speed in which the money got transferred to my account! Last edited by chewyz; 06-05-10 at 12:11 AM..

06-05-10, 07:15 AM	#13
the_icks Mr Baldy Chicken Join Date: Mar 2006 Posts: 14,487	Or take a sodding picture of the tv you buy!!!!!!!!!!!!!!!!!!!! Ask Xpango to post you one of their compliments slips that they send out with their physical gifts! __________________ Last edited by the_icks; 06-05-10 at 07:16 AM..

06-05-10, 11:23 AM	#14
iFreeZone Mini Mac Join Date: May 2009 Posts: 7,558	Well Done Mate! You went for a TV but got the money instead... Ah well... __________________ Free iPod \| Facepalm

06-05-10, 04:25 PM	#15
Smudge iPod Nano 2GB Join Date: Dec 2009 Posts: 117	There are some cheap deals on LCD's at the moment you might even be able to buy a 32" with that money. Congratulations and well done.