Credits not received

perempe · 07-01-10, 05:08 PM

I am quite disappointed about that I completed 3 offers around the 22th of November, and I haven't received my credits yet. I contacted Xpango on this matter in the beginning of December, they promised me to check this, but since then no reply. It is very upsetting, and much more time has passed now than written on their homepage for offer crediting. It is not honest that Xpango offers a service, and they fail to keep the promised time frame. And it is not friendly that they do not respond at all after me having sent all the needed registration e-mails to them to check my offer sign ups.

So all in all Xpango's service is poor. I cannot recommend it to anybody. They are slow as a snail...

Smudge · 07-01-10, 05:44 PM

Yup, I agree that most credits in my experience are commonly awarded long after the 7 day time frame that they are normally supposed to be credited.
I think the point here is to understand that as with most affiliate marketing schemes fast paying advertisers are few and far between. Consequently we don't get our free gift until Xpango get paid by the advertisers which is fair enough one might say.
Maybe Xpango should reword their 'Credits are normally added within 7 days of completing this offer' statement on their website.
If you wanted to complete offers via a cashback site it would still take several months to bank the actual cash.

perempe · 07-01-10, 06:05 PM

Quote:

Originally Posted by Smudge

Yup, I agree that most credits in my experience are commonly awarded long after the 7 day time frame that they are normally supposed to be credited.
I think the point here is to understand that as with most affiliate marketing schemes fast paying advertisers are few and far between. Consequently we don't get our free gift until Xpango get paid by the advertisers which is fair enough one might say.
Maybe Xpango should reword their 'Credits are normally added within 7 days of completing this offer' statement on their website.
If you wanted to complete offers via a cashback site it would still take several months to bank the actual cash.

You mabe be right, but in this case they should warn members about these procedures. The fact that they miss to do so just makes me to be suspicious of that they are not honest. It seems like stalling. What they write suggests that members will be credited in about 7-14 days. So they would be honest in case they wrote about what you write on their web.

And just think it over that what you write is not an answer to why they don't reply. In case they have difficulties, at least they should mention that they received my forwarded registration e-mails, and that everything is on the way. Being silent doesn't suggest anything good...

Smudge · 07-01-10, 07:16 PM

I doubt any Xpango users on this forum would disagree re. the service/email response issue, nor would anyone have an answer to the reason for this other than Xpango themselves.

pappario · 08-01-10, 11:41 AM

nearly 3 months after completing offers with xpango , some of which I still haven't been credited for , I got an email yday saying that my gift would be shipped today . I log into my account today , and lo and behold , it's been suspended due to fraudulent activity. I have always followed the rules and the only thing I can think of is that my girlfriend logged into her account from my laptop a few times , could this be the problem ? I never even received a credit for referring her almost two months ago so how can they suspend my acccount , and on the day my gift is to be shipped , its a bit of a joke at this stage . Can anyone tell me what will happen now ?

chewyz · 08-01-10, 01:07 PM

^ this gets me worried, as im about to get enough points for my gift....will the same happen to me?! ....should i just stop? but then all that money/time wasted....what should i do?

pappario · 08-01-10, 01:47 PM

ok , i got an email back from xpango almost immediately , apologising for my account being suspended and it is now active again . Thats ok , but my gift has still not been sent as they said yesterday it would be ! ill just have to wait and see what happens .. ..

Smudge · 08-01-10, 06:10 PM

Let us know what happens, I should be on course for mine soon. A brand spanking new Sony 32" full 1080p HD Flat screen TV. Then there will be cause for celebration!

Don't let me down Xpango

chewyz · 09-01-10, 06:06 AM

thats what im getting too~! but i dont ahve enuf for 32" so im getting the 26" one

perempe · 01-02-10, 04:58 PM

Finally Xpango has given me 2 complementary credits instead of 4 credits. They wrote it is because my offer participation was not tracked. I am a bit disappointed, because I have set allowing cookies in my browser, yet this procedure didn't go smoothly. Moreover my friend who invited me didn't receive any credits for inviting me, that also makes me wonder if this crediting for invited friends is done honestly at all. After I got credited, I was deleted from his referall list, and he didn't receive anything.

Smudge · 01-02-10, 07:25 PM

The banner link that referred me was supposed to be paid £7.00 but was only paid 20p

07-01-10, 05:08 PM	#1
perempe iPod Shuffle Join Date: Jan 2010 Posts: 3	Credits not received I am quite disappointed about that I completed 3 offers around the 22th of November, and I haven't received my credits yet. I contacted Xpango on this matter in the beginning of December, they promised me to check this, but since then no reply. It is very upsetting, and much more time has passed now than written on their homepage for offer crediting. It is not honest that Xpango offers a service, and they fail to keep the promised time frame. And it is not friendly that they do not respond at all after me having sent all the needed registration e-mails to them to check my offer sign ups. So all in all Xpango's service is poor. I cannot recommend it to anybody. They are slow as a snail...

08-01-10, 11:41 AM	#5
pappario iPod Shuffle Join Date: Jan 2010 Location: Ireland Posts: 7	xpango nearly 3 months after completing offers with xpango , some of which I still haven't been credited for , I got an email yday saying that my gift would be shipped today . I log into my account today , and lo and behold , it's been suspended due to fraudulent activity. I have always followed the rules and the only thing I can think of is that my girlfriend logged into her account from my laptop a few times , could this be the problem ? I never even received a credit for referring her almost two months ago so how can they suspend my acccount , and on the day my gift is to be shipped , its a bit of a joke at this stage . Can anyone tell me what will happen now ?

08-01-10, 01:47 PM	#7
pappario iPod Shuffle Join Date: Jan 2010 Location: Ireland Posts: 7	mmm ok , i got an email back from xpango almost immediately , apologising for my account being suspended and it is now active again . Thats ok , but my gift has still not been sent as they said yesterday it would be ! ill just have to wait and see what happens .. ..

08-01-10, 06:10 PM	#8
Smudge iPod Nano 2GB Join Date: Dec 2009 Posts: 117	Let us know what happens, I should be on course for mine soon. A brand spanking new Sony 32" full 1080p HD Flat screen TV. Then there will be cause for celebration! Don't let me down Xpango Last edited by Smudge; 08-01-10 at 06:11 PM..

07-01-10, 05:44 PM	#2
Smudge iPod Nano 2GB Join Date: Dec 2009 Posts: 117	Yup, I agree that most credits in my experience are commonly awarded long after the 7 day time frame that they are normally supposed to be credited. I think the point here is to understand that as with most affiliate marketing schemes fast paying advertisers are few and far between. Consequently we don't get our free gift until Xpango get paid by the advertisers which is fair enough one might say. Maybe Xpango should reword their 'Credits are normally added within 7 days of completing this offer' statement on their website. If you wanted to complete offers via a cashback site it would still take several months to bank the actual cash.

07-01-10, 07:16 PM	#4
Smudge iPod Nano 2GB Join Date: Dec 2009 Posts: 117	I doubt any Xpango users on this forum would disagree re. the service/email response issue, nor would anyone have an answer to the reason for this other than Xpango themselves.

08-01-10, 01:07 PM	#6
chewyz iPod Nano 2GB Join Date: Jun 2009 Posts: 145	^ this gets me worried, as im about to get enough points for my gift....will the same happen to me?! ....should i just stop? but then all that money/time wasted....what should i do?

09-01-10, 06:06 AM	#9
chewyz iPod Nano 2GB Join Date: Jun 2009 Posts: 145	thats what im getting too~! but i dont ahve enuf for 32" so im getting the 26" one

01-02-10, 04:58 PM	#10
perempe iPod Shuffle Join Date: Jan 2010 Posts: 3	Finally Xpango has given me 2 complementary credits instead of 4 credits. They wrote it is because my offer participation was not tracked. I am a bit disappointed, because I have set allowing cookies in my browser, yet this procedure didn't go smoothly. Moreover my friend who invited me didn't receive any credits for inviting me, that also makes me wonder if this crediting for invited friends is done honestly at all. After I got credited, I was deleted from his referall list, and he didn't receive anything.

01-02-10, 07:25 PM	#11
Smudge iPod Nano 2GB Join Date: Dec 2009 Posts: 117	The banner link that referred me was supposed to be paid £7.00 but was only paid 20p

Credits not received

Credits not received

xpango

mmm