Bingo Cabin (Previous Offer)

wayne56 · 12-12-09, 04:21 PM

Hey, has anyone done the bingo cabin offer and been credited for it? If so could you just have a look and see how many credits you got for it.

Heres the picture for a reminder:

I've recently received 2 credits for it but I was pretty sure it was meant to pay 3 credits..

I even wrote it down in my proof thing:

Quote:

Deal or No Deal - £10 - 2 - DONE NO FUNDS15/09/09
Bingo Cabin - 3 - DONE - 15/09/09 - $50/£30 Pending withdrawal
Cool Hand Poker - 4 - CREDITED $20/£12 in account

I may be wrong but if anyone thinks they've done it and could check that'd be great.

Thanks, Wayne.

Snave · 12-12-09, 05:01 PM

Just checked mine and I was credited 3. Drop Xpango an email, I'm guessing that the offer hasn't credited properly for them.

wayne56 · 13-12-09, 02:30 PM

Quote:

Originally Posted by Snave

Just checked mine and I was credited 3. Drop Xpango an email, I'm guessing that the offer hasn't credited properly for them.

Well they havn't emailed me to say so, which is breaking the Supply of Goods and Services Act 1982, as they've stated I'd receive 3 credits, when I only got 2.

Thanks a lot for that, I'll give them an email now

chewyz · 13-12-09, 08:29 PM

^ they'll probably say the advertiser had changed the terms to 2 credits. thats what happened to me with lunarpages...they still claim that giving ONE credit was fair when I had to pay for two 3month periods to get it.....

good luck regardless

wayne56 · 13-12-09, 09:38 PM

Even so if you complete the offer at the time where it states you will receive x amount of credits and they do not commit to the agreed written contract there are acts which protect you against this unless stated otherwise by Xpango, which in Xpango's T&C's the only thing it states about not received credits is:

"Xpango cannot be held responsible for advertisers witholding commission paid for offer completions, due to, but not limited to, lack of appropriate information, improper sign-up method, improper browser settings, offers not tracking correctly and/or a history of manual credits."

Throughout the whole T&C's it says nothing whatsoever about advertisers changing the payout, therefore making them excuses invalid.

chewyz · 13-12-09, 10:48 PM

^ try telling them that to get me my 3 credits hahaha even getting an extra ONE credit would be enough for me, since i paid for two 3month periods, so money wise it would be truly fair

wayne56 · 14-12-09, 02:39 AM

I wouldn't mind mine first

The words I couldn't remember in my previous post was, and I quote, "As described."

(If the service received is not..."as described") you can request compensation.

Xpango.com · 21-12-09, 10:39 AM

Hi Wayne,

I know we had problems with the crediting for this one, a member of staff will email you to advise.

Thanks

Sam - Xpango Customer Services

wayne56 · 28-12-09, 08:44 AM

Ok thanks

21-12-09, 10:39 AM	#8
Xpango.com iPod 20gb Join Date: Nov 2006 Location: UK Posts: 648	Hi Wayne, I know we had problems with the crediting for this one, a member of staff will email you to advise. Thanks Sam - Xpango Customer Services __________________ Xpango.com - Welcome to the Free Generation Xpango.com \| Like us on Facebook \| Follow Xpango on Twitter \| Sign-up here!

12-12-09, 05:01 PM	#2
Snave iPod 20gb Join Date: Sep 2006 Location: Vale Of Glam, South Wales Posts: 589	Just checked mine and I was credited 3. Drop Xpango an email, I'm guessing that the offer hasn't credited properly for them.

13-12-09, 08:29 PM	#4
chewyz iPod Nano 2GB Join Date: Jun 2009 Posts: 145	^ they'll probably say the advertiser had changed the terms to 2 credits. thats what happened to me with lunarpages...they still claim that giving ONE credit was fair when I had to pay for two 3month periods to get it..... good luck regardless

13-12-09, 09:38 PM	#5
wayne56 iPod Nano 2GB Join Date: Jul 2008 Posts: 156	Even so if you complete the offer at the time where it states you will receive x amount of credits and they do not commit to the agreed written contract there are acts which protect you against this unless stated otherwise by Xpango, which in Xpango's T&C's the only thing it states about not received credits is: "Xpango cannot be held responsible for advertisers witholding commission paid for offer completions, due to, but not limited to, lack of appropriate information, improper sign-up method, improper browser settings, offers not tracking correctly and/or a history of manual credits." Throughout the whole T&C's it says nothing whatsoever about advertisers changing the payout, therefore making them excuses invalid.

13-12-09, 10:48 PM	#6
chewyz iPod Nano 2GB Join Date: Jun 2009 Posts: 145	^ try telling them that to get me my 3 credits hahaha even getting an extra ONE credit would be enough for me, since i paid for two 3month periods, so money wise it would be truly fair

14-12-09, 02:39 AM	#7
wayne56 iPod Nano 2GB Join Date: Jul 2008 Posts: 156	I wouldn't mind mine first The words I couldn't remember in my previous post was, and I quote, "As described." (If the service received is not..."as described") you can request compensation.

28-12-09, 08:44 AM	#9
wayne56 iPod Nano 2GB Join Date: Jul 2008 Posts: 156	Ok thanks