Gamehouse Signup Problems

wayne56 · 03-12-09, 12:56 PM

Hello, I'm not sure if anyone else from the UK is having this problem, but for some reason I can't sign up for gamehouse.

This is the billing information page, of which when i enter my details the message at the top is shown.

As far as I know I'm doing it all right. In city I've tried both my town and county. But nothing is working, all the details were correct.

Has anyone else had a problem with this and can help? I know it sounds dumb, but it really isn't!

daNY · 03-12-09, 04:37 PM

Quote:

Originally Posted by wayne56

Hello, I'm not sure if anyone else from the UK is having this problem, but for some reason I can't sign up for gamehouse.

This is the billing information page, of which when i enter my details the message at the top is shown.

As far as I know I'm doing it all right. In city I've tried both my town and county. But nothing is working, all the details were correct.

Has anyone else had a problem with this and can help? I know it sounds dumb, but it really isn't!

i have the exact same problem-i emailed Gamehouse and this is what they replied
"On checking our records, I do see that you have tried to sign up for the Fun Ticket Monthly subscription multiple times and it goes to authorization failed this might be that your card information is not a updated one.

Try using a different card or check whether the card is updated one."

it's maybe because your card is emphty...

peneus · 03-12-09, 07:50 PM

hey, i completed the gamehouse offer with my address in Glasgow, didn't have any problems signing up. Maybe your card is registered to a seperate address from the one you are signing up with? I have had that problem before with other offers...

Sunnyboy · 04-12-09, 01:05 AM

I also had this problem, and not just at Gamehouse, but at Emusic, too. Interestingly my friend had this problem as well, but when he tried signing up the second time, he funded his credit card before he tried again. And he succeeded to sign up. Interestingly after sign up both sites took about a Euro from his credit card. It is odd, as they write it is a trial version. Maybe you get these error messages, because your cards are empty. try signing up again with funded credit cards.

wayne56 · 07-12-09, 09:58 AM

Well I emailed them and they replied with this:

Quote:

Originally Posted by Gamehouse

I Regret to know that you are facing a problem updating the your billing information to sign up for the FunTicket monthly since you are one of our Priviledged United Kingdom GameHouse customers, I apologize for the inconvenience, I shall certainly help you in this issue.

And told me to ring support.

I don't have a clue what they are on about, privileged UK customer? I guess I'm already signed up but even so it could be as I have no funds, I'm poor

I'll give this a go as soon as I get a couple of quid

My card is definitely resisted to the same address so that wouldn't be the problem, I thought it may have been because of the confusing and non-UK friendly address form.

Thanks for the help.

timanfiya · 08-12-09, 06:34 PM

I had the same problem. money was in my account but it kept declining. my other card worked fine... i had many probs with intuit too.. never got that one working.

I believe gamehouse will try and take a small amount from your card and return it to check if the card is valid. My bank rang me because i had this on my account and it is a sign of fraud. Apparently people try take small amounts to test the card before taking larger amounts. So it is possible it is the bank fraud department that automatically stop gamehouse from doing this as it looks like fraudulent activity. Tell your bank what you are doing and it should go through.

Hope this answers your question.

03-12-09, 12:56 PM	#1
wayne56 iPod Nano 2GB Join Date: Jul 2008 Posts: 156	Gamehouse Signup Problems Hello, I'm not sure if anyone else from the UK is having this problem, but for some reason I can't sign up for gamehouse. This is the billing information page, of which when i enter my details the message at the top is shown. As far as I know I'm doing it all right. In city I've tried both my town and county. But nothing is working, all the details were correct. Has anyone else had a problem with this and can help? I know it sounds dumb, but it really isn't!

03-12-09, 07:50 PM	#3
peneus iPod Shuffle Join Date: Oct 2009 Posts: 12	hey, i completed the gamehouse offer with my address in Glasgow, didn't have any problems signing up. Maybe your card is registered to a seperate address from the one you are signing up with? I have had that problem before with other offers... Last edited by peneus; 03-12-09 at 07:51 PM..

04-12-09, 01:05 AM	#4
Sunnyboy BANNED Join Date: Nov 2009 Posts: 7	I also had this problem, and not just at Gamehouse, but at Emusic, too. Interestingly my friend had this problem as well, but when he tried signing up the second time, he funded his credit card before he tried again. And he succeeded to sign up. Interestingly after sign up both sites took about a Euro from his credit card. It is odd, as they write it is a trial version. Maybe you get these error messages, because your cards are empty. try signing up again with funded credit cards. Last edited by Sunnyboy; 04-12-09 at 01:06 AM..

08-12-09, 06:34 PM	#6
timanfiya iPod Shuffle Join Date: Mar 2009 Posts: 15	I had the same problem. money was in my account but it kept declining. my other card worked fine... i had many probs with intuit too.. never got that one working. I believe gamehouse will try and take a small amount from your card and return it to check if the card is valid. My bank rang me because i had this on my account and it is a sign of fraud. Apparently people try take small amounts to test the card before taking larger amounts. So it is possible it is the bank fraud department that automatically stop gamehouse from doing this as it looks like fraudulent activity. Tell your bank what you are doing and it should go through. Hope this answers your question.