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Old 01-01-09, 03:23 PM   #1
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Xpango Down?


Is it just me.. or is Xpango down, not in a way like they are updating, but in a way that their site is completely gone...

Anyone else having problems with it?
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Old 01-01-09, 03:28 PM   #2
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Quote:
Originally Posted by wayne56 View Post
Is it just me.. or is Xpango down, not in a way like they are updating, but in a way that their site is completely gone...

Anyone else having problems with it?
blackpanda made a post saying he/she was having the same problem in another thread

Not answering support emails

hopefully nothing to worry about.
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Old 01-01-09, 10:39 PM   #3
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Hi Guys,

Unfortunately are are having a DNS issue with our domain which has made the website and email service temporarily unavailable.

We are currently waiting to hear back from our domain registrar after requesting their assistance but typically (due to the time of year) this is taking longer than expected.

We hope to have normal service resumed tomorrow.

Please accept our apologies for any inconvenience caused.

Thanks

Sam - Xpango Customer Services
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Old 02-01-09, 03:24 PM   #4
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Mr Xpango, the site is still gone... When it will be back?
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Old 02-01-09, 05:58 PM   #5
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Hi Guys,

Just to confirm that the website is now available again and emails will be able to be delivered to us.

If you have emailed us in the past couple of days we would request re-sending any support tickets just to make sure we receive these.

In the meantime, we do apologise for any inconvenience caused, the timing of the problem (and the time of year) meant that this took longer to resolve than normal.

Best regards

Sam - Xpango Customer Services
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Old 02-01-09, 06:20 PM   #6
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Originally Posted by curt View Post
Mr Xpango, the site is still gone... When it will be back?
ok now it works fine
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Old 09-01-09, 05:04 PM   #7
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I emailed many times (like 5-9 times) and my last reply was 11/14/08 when do i get replied =/?
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