Xpango Down?

wayne56 · 01-01-09, 03:23 PM

Is it just me.. or is Xpango down, not in a way like they are updating, but in a way that their site is completely gone...

Anyone else having problems with it?

arcticfox · 01-01-09, 03:28 PM

Quote:

Originally Posted by wayne56

Is it just me.. or is Xpango down, not in a way like they are updating, but in a way that their site is completely gone...

Anyone else having problems with it?

blackpanda made a post saying he/she was having the same problem in another thread

http://www.exceem.co.uk/forums/xpang...tml#post421914

hopefully nothing to worry about.

Xpango.com · 01-01-09, 10:39 PM

Hi Guys,

Unfortunately are are having a DNS issue with our domain which has made the website and email service temporarily unavailable.

We are currently waiting to hear back from our domain registrar after requesting their assistance but typically (due to the time of year) this is taking longer than expected.

We hope to have normal service resumed tomorrow.

Please accept our apologies for any inconvenience caused.

Thanks

Sam - Xpango Customer Services

curt · 02-01-09, 03:24 PM

Mr Xpango, the site is still gone... When it will be back?

Xpango.com · 02-01-09, 05:58 PM

Hi Guys,

Just to confirm that the website is now available again and emails will be able to be delivered to us.

If you have emailed us in the past couple of days we would request re-sending any support tickets just to make sure we receive these.

In the meantime, we do apologise for any inconvenience caused, the timing of the problem (and the time of year) meant that this took longer to resolve than normal.

Best regards

Sam - Xpango Customer Services

curt · 02-01-09, 06:20 PM

Quote:

Originally Posted by curt

Mr Xpango, the site is still gone... When it will be back?

ok now it works fine

Blackpanda · 09-01-09, 05:04 PM

I emailed many times (like 5-9 times) and my last reply was 11/14/08 when do i get replied =/?

01-01-09, 03:23 PM	#1
wayne56 iPod Nano 2GB Join Date: Jul 2008 Posts: 156	Xpango Down? Is it just me.. or is Xpango down, not in a way like they are updating, but in a way that their site is completely gone... Anyone else having problems with it?

01-01-09, 10:39 PM	#3
Xpango.com iPod 20gb Join Date: Nov 2006 Location: UK Posts: 648	Hi Guys, Unfortunately are are having a DNS issue with our domain which has made the website and email service temporarily unavailable. We are currently waiting to hear back from our domain registrar after requesting their assistance but typically (due to the time of year) this is taking longer than expected. We hope to have normal service resumed tomorrow. Please accept our apologies for any inconvenience caused. Thanks Sam - Xpango Customer Services __________________ Xpango.com - Welcome to the Free Generation Xpango.com \| Like us on Facebook \| Follow Xpango on Twitter \| Sign-up here!

02-01-09, 05:58 PM	#5
Xpango.com iPod 20gb Join Date: Nov 2006 Location: UK Posts: 648	Hi Guys, Just to confirm that the website is now available again and emails will be able to be delivered to us. If you have emailed us in the past couple of days we would request re-sending any support tickets just to make sure we receive these. In the meantime, we do apologise for any inconvenience caused, the timing of the problem (and the time of year) meant that this took longer to resolve than normal. Best regards Sam - Xpango Customer Services __________________ Xpango.com - Welcome to the Free Generation Xpango.com \| Like us on Facebook \| Follow Xpango on Twitter \| Sign-up here!

02-01-09, 03:24 PM	#4
curt iPod Shuffle Join Date: Jan 2009 Posts: 4	Mr Xpango, the site is still gone... When it will be back?

09-01-09, 05:04 PM	#7
Blackpanda iPod Nano 4GB Join Date: Mar 2008 Location: Essex Posts: 298	I emailed many times (like 5-9 times) and my last reply was 11/14/08 when do i get replied =/?