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Connection issues

This is a discussion on Connection issues within the Technical Help forums, part of the Off Topic category; Hi guys, I'm having a little trouble accessing the HUKD site and was wondering if anyone else was having the ...

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Old 16-10-11, 06:54 PM   #1
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Connection issues


Hi guys, I'm having a little trouble accessing the HUKD site and was wondering if anyone else was having the same problems?

I can't access it on my laptop, iPhone or HP Touchpad via my wifi connection, but I can access it on my iPhone using the 3G connection.

Using wifi on the iPhone or Touchpad it just comes up with a page not found error while on the laptop it comes up as "The connection has timed out".

I'm with virgin media, I've looked on their forum and others have had similar problems with other websites in the past but can't see anything on there about having problems lately/with this website.

If any of you are with VM can you see if you can access HotUKDeals - Deals, Discounts & Voucher Codes

Any help/suggestions would be great!

Thanks
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Old 16-10-11, 06:56 PM   #2
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Old 16-10-11, 06:58 PM   #3
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works ok here, maybe you just need to reboot the router?
 
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Old 16-10-11, 07:01 PM   #4
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I've rebooted the router & modem twice and have turned it off for a few minutes and back on again and still have the problem.
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Old 16-10-11, 07:12 PM   #5
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I've just managed to get onto the site using hidemyass.com so I can't see what the problem would be with my connection.
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Old 16-10-11, 08:42 PM   #6
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Works for me fine and i'm on virgin media, maybe try resetting to default setting on the router?
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Old 16-10-11, 10:59 PM   #7
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I've reset the modem and the router and set them back up and still can't access the site, I also can't get on to Currys or Dixons either!

Something very strange is going on!
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Old 16-10-11, 11:26 PM   #8
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Hi were having the exact same problem, I'm with virgin media, can't access HUKD on iPad or laptop, few other sites aswel, tried things like you still no joy.
 
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Old 16-10-11, 11:40 PM   #9
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Old 17-10-11, 08:51 AM   #10
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When I've just tried ringing virgin media it says people nation wide are experience trouble with the Internet so hopefully it might get sorted later.
 
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Old 17-10-11, 08:54 AM   #11
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I think you guys may be having a DNS issue. Try setting your DNS servers to Google's public dns servers and seeing if it fixes the issue. Google has step by step instructions on how to do it here.

If you don't know what DNS is, go here.

Last edited by Pauliecoon; 17-10-11 at 08:55 AM..
 
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