Stupid Internet

cono1717 · 15-09-11, 03:06 PM

A tricky one here...

Over the past two days my internet connection has sporadically slowed to a halt, I don't mean it loads the page I mean it wants to load it but you could be there for 15 minutes and nothing happens. It loads part of it, i.e the Title and any redirects but will stop there.

The other thing is that even when this "downtime" occurs things like Skype and MSN stay active and we can have full blown conversations with people.

It's not the router because we have swapped it, swapped the filters, phoned the ISP and they shown us that the router is receiving 2mb per second and yet no matter which PC, which browser we cannot load a web page.

Here's another twist for you. Things like my iPad can load facebook apps such as MyPad but cannot access the facebook site through safari.

Any tips?

az87aris · 15-09-11, 03:10 PM

Who is yous ISP? my BB has been really slow too over the last few days as has my email.

I'm with VM, my modem is 7 years old so think it might be time for a new one.

cono1717 · 15-09-11, 03:16 PM

Orange.

Its not slow as in OMG I WANT THIS TO BE QUICKER. Its basically down without showing any error messages. So if the internet was down you'd get a "Page cannot be displayed" however we don't it tries to connect but just doesn't display the page.

BTW I am here because I am tethering my phone, not the router.

blu-kryztal · 15-09-11, 03:31 PM

I suggest you to call your ISP again and tell them about the whole issue. A guy from ISP will visit and change some settings in your router through your computer. If router (hardware) is not the problem then its a software problem. The router settings can be accessed either through WLAN or by connecting your cable with the router. The technician will then open up your router settings through your browser and make the changes, some tweaks here and there and a little software update.

They can also check if you are having any connection drop (which i think is not the problem) by "pinging" ..

Try speedtest.net and see if there is any difference there.

You can also try clearing your cookies and browsing history and all the related things or try uninstalling your browser, re-download and install and see if there is still any problem. Try downloading different browser. For eg. If you are using Safari then try Chrome or Firefox.

cono1717 · 15-09-11, 03:38 PM

tried all that, and its on three pc's so I doubt its one PC's issue, guess I need to phone orange again.

150 from orange phones is free right?

**ryan1087** · 15-09-11, 06:43 PM

Tried looking into your router and looking for any unusual activity, firewall, gateways etc.

messyhead · 20-09-11, 09:37 AM

Although it's 3 PCs, do they all have the same AV/Firewall software? It could be something related to that.

However there could also be line faults. I had BB problems with Sky, and when I phoned they said there were uncleared faults on the line. I was on the phone for about half an hour and they sorted it. I also asked if they could improve the speed, and they bumped up the signal, but it was only stable at 2Mbps.

I've also heard that depending on the type of BT socket you have, you can disconnect the line that is used to control the phone ringer. It's basically an electric signal used to ring the bell on old phones, but it's no longer needed. But as it's carries an electrical signal, it can cause some interference. I've read about people getting a better BB signal by disconnecting it.

cono1717 · 21-09-11, 08:33 AM

"Apparently" orange where upgrading my routers speed (which never happened) and that is why it was down, still, all working now. Luckily I had GAMEfest to entertain me for the weekend it was down otherwise there would have been some choice words exchanged.

15-09-11, 03:06 PM	#1
cono1717 iPod 30gb Join Date: Aug 2009 Location: Widnes Posts: 1,090	Stupid Internet A tricky one here... Over the past two days my internet connection has sporadically slowed to a halt, I don't mean it loads the page I mean it wants to load it but you could be there for 15 minutes and nothing happens. It loads part of it, i.e the Title and any redirects but will stop there. The other thing is that even when this "downtime" occurs things like Skype and MSN stay active and we can have full blown conversations with people. It's not the router because we have swapped it, swapped the filters, phoned the ISP and they shown us that the router is receiving 2mb per second and yet no matter which PC, which browser we cannot load a web page. Here's another twist for you. Things like my iPad can load facebook apps such as MyPad but cannot access the facebook site through safari. Any tips? __________________ Totally Free iPad \| McFlurry Ice Cream Van Everything I say reflects my own opinions and not that of any company.

15-09-11, 03:10 PM	#2
az87aris Mini Mac Join Date: Apr 2008 Location: South Yorkshire Posts: 4,906	Who is yous ISP? my BB has been really slow too over the last few days as has my email. I'm with VM, my modem is 7 years old so think it might be time for a new one. __________________ Free iPhone 4S \| Free iPad \| Free iPod

15-09-11, 03:16 PM	#3
cono1717 iPod 30gb Join Date: Aug 2009 Location: Widnes Posts: 1,090	Orange. Its not slow as in OMG I WANT THIS TO BE QUICKER. Its basically down without showing any error messages. So if the internet was down you'd get a "Page cannot be displayed" however we don't it tries to connect but just doesn't display the page. BTW I am here because I am tethering my phone, not the router. __________________ Totally Free iPad \| McFlurry Ice Cream Van Everything I say reflects my own opinions and not that of any company. Last edited by cono1717; 15-09-11 at 03:17 PM..

15-09-11, 03:38 PM	#5
cono1717 iPod 30gb Join Date: Aug 2009 Location: Widnes Posts: 1,090	tried all that, and its on three pc's so I doubt its one PC's issue, guess I need to phone orange again. 150 from orange phones is free right? __________________ Totally Free iPad \| McFlurry Ice Cream Van Everything I say reflects my own opinions and not that of any company.

15-09-11, 06:43 PM	#6
ryan1087 What to put... Join Date: Mar 2010 Posts: 9,073	Tried looking into your router and looking for any unusual activity, firewall, gateways etc. __________________ free ipad 3

15-09-11, 03:31 PM	#4
blu-kryztal iPod Nano 4GB Join Date: May 2009 Posts: 252	I suggest you to call your ISP again and tell them about the whole issue. A guy from ISP will visit and change some settings in your router through your computer. If router (hardware) is not the problem then its a software problem. The router settings can be accessed either through WLAN or by connecting your cable with the router. The technician will then open up your router settings through your browser and make the changes, some tweaks here and there and a little software update. They can also check if you are having any connection drop (which i think is not the problem) by "pinging" .. Try speedtest.net and see if there is any difference there. You can also try clearing your cookies and browsing history and all the related things or try uninstalling your browser, re-download and install and see if there is still any problem. Try downloading different browser. For eg. If you are using Safari then try Chrome or Firefox.

20-09-11, 09:37 AM	#7
messyhead iBook Join Date: Oct 2007 Location: Glasgow Posts: 2,266	Although it's 3 PCs, do they all have the same AV/Firewall software? It could be something related to that. However there could also be line faults. I had BB problems with Sky, and when I phoned they said there were uncleared faults on the line. I was on the phone for about half an hour and they sorted it. I also asked if they could improve the speed, and they bumped up the signal, but it was only stable at 2Mbps. I've also heard that depending on the type of BT socket you have, you can disconnect the line that is used to control the phone ringer. It's basically an electric signal used to ring the bell on old phones, but it's no longer needed. But as it's carries an electrical signal, it can cause some interference. I've read about people getting a better BB signal by disconnecting it.

21-09-11, 08:33 AM	#8
cono1717 iPod 30gb Join Date: Aug 2009 Location: Widnes Posts: 1,090	"Apparently" orange where upgrading my routers speed (which never happened) and that is why it was down, still, all working now. Luckily I had GAMEfest to entertain me for the weekend it was down otherwise there would have been some choice words exchanged. __________________ Totally Free iPad \| McFlurry Ice Cream Van Everything I say reflects my own opinions and not that of any company.