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No PM Notification Email?

This is a discussion on No PM Notification Email? within the Technical Help forums, part of the Off Topic category; Just got a PM, but I noticed that I didn't receive a notification of this in my email inbox like ...

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Old 09-09-11, 09:46 AM   #1
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No PM Notification Email?


Just got a PM, but I noticed that I didn't receive a notification of this in my email inbox like I used to.

I still have the "Receive Email Notification of New Private Message" option turned on in my User CP.

(And, yes, I've checked my spam box )

Ideas? Admins? Mods?
 
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Old 09-09-11, 09:52 AM   #2
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Not sure. I received an email notification this morning when I got a PM...
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Old 09-09-11, 12:08 PM   #3
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Look at your account and you do have it turned on so i don't know why it shouldn't of, only thing i can suggest is are you checking the right email?
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Old 09-09-11, 12:24 PM   #4
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Quote:
Originally Posted by ryan1087 View Post
Look at your account and you do have it turned on so i don't know why it shouldn't of, only thing i can suggest is are you checking the right email?
Please don't insult my intelligence
 
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Old 09-09-11, 12:29 PM   #5
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We all make mistakes
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Old 09-09-11, 12:32 PM   #6
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Quote:
Originally Posted by ryan1087 View Post
We all make mistakes
Very true

But yeah, I only have one email address (except my shiny new university one ) so I'm definitely checking the right mailbox. Seems weird as I've always received eXceem emails for over 5 years now!

Has Seb changed any of the mailservers?
 
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Old 09-09-11, 12:35 PM   #7
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He may have, a few things seem to have been disabled, like the payments for extra probably because he has changed payment details, although if john got a notification then i don't know, a one off maybe?

Do you want me to send you a PM to test it?
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Old 09-09-11, 05:49 PM   #8
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I dont received PM email notifications a while ago too...
 
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Old 09-09-11, 05:57 PM   #9
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I've not had any bounced email reports, let me know your email address and I will check the mail log, as I am still hosting exceem while i get things transfered over
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Old 09-09-11, 06:02 PM   #10
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Quote:
Originally Posted by Jon View Post
I've not had any bounced email reports, let me know your email address and I will check the mail log, as I am still hosting exceem while i get things transfered over
Gmail username is chothersall
 
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Old 09-09-11, 06:05 PM   #11
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before I go hunting, where you online on teh forums at the time the pm was received? or within 15 mins of being online?
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Old 09-09-11, 06:13 PM   #12
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from the maillog, last email sent was at 14.05 on 8th Sept
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Old 09-09-11, 06:15 PM   #13
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Quote:
Originally Posted by Jon View Post
before I go hunting, where you online on teh forums at the time the pm was received? or within 15 mins of being online?
Honestly couldn't say sorry! It's certainly possible..

EDIT:

Quote:
Originally Posted by Jon View Post
from the maillog, last email sent was at 14.05 on 8th Sept
Yep I got that email.

So did vB just decide not to send me an email because my session last night was still active?
I'm sure it never used to do that?!

Last edited by chigley; 09-09-11 at 06:17 PM..
 
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Old 09-09-11, 06:18 PM   #14
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from what I can tell there was no attempt made to send a email to you, wouldnt know where to start to see if a email gets sent upon PM if active, that said i have had emails reporting bounced emails that were sent today, so that cuold be a posibility
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Old 09-09-11, 06:21 PM   #15
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Quote:
Originally Posted by Jon View Post
from what I can tell there was no attempt made to send a email to you, wouldnt know where to start to see if a email gets sent upon PM if active, that said i have had emails reporting bounced emails that were sent today, so that cuold be a posibility
Just received an email at 19:19:11 for the test PM you just sent
And my session is certainly more active now than it possibly was last night, so what's going on?!

Thanks for looking into this!
 
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Old 09-09-11, 06:22 PM   #16
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who knows, waht time did you get the pm?
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Old 09-09-11, 06:26 PM   #17
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Quote:
Originally Posted by Jon View Post
who knows, waht time did you get the pm?
The timestamp on the test PM you just sent (whose email I did receive) was "07:19 PM" (terrible date formatting, leading zero with AM/PM?! That's plain wrong )

The PM that I wasn't emailed for (#258113) was sent at "09-09-11 12:27 AM"
 
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Old 09-09-11, 06:39 PM   #18
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I have pretty much left the time/date settngs alone other than to make the date uk format, so dont have a go at me on that one :P

and i honestly dont know why you got it, maybe it didnt want to give it to you, as it knew you would just pick on its date/time formating
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Old 12-09-11, 08:50 AM   #19
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I've just had 2 PMs that I've not received emails for. Which is strange as i received emails for the PMs I got yesterday!
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Old 12-09-11, 09:03 AM   #20
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Quote:
Originally Posted by MJ10 View Post
I've just had 2 PMs that I've not received emails for. Which is strange as i received emails for the PMs I got yesterday!
Alright Mr. Popular...

Kidding; but I'm glad I'm not the only one anymore!
 
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