When returning an item

Diesel · 19-01-10, 04:33 PM

Hi guys, pretty nooby situation but i got something from amazon around a week and a half ago, i want to return it but i don't how since i've never returned anything i've recieved online before! So how is it done? I have the item and it's original packaging? Do i just go to my local post office and tell them to send it? Do i need to pay them there and then? Please help!

Cheers,

Diesel.

morgano · 19-01-10, 04:37 PM

Woah no

you need to request an RMA (look on amazons website for the RMA information). When you request an RMA they'll give you a number (ID) and the address to return the item. You'll need to send the item to this address and include the RMA number. If you dont do this they will not accept the return.

sandhuharv · 19-01-10, 05:01 PM

All you need to know is here - Amazon.co.uk: Help*>*Our Returns Policy

I returned something to Amazon once and they provided the Royal Mail label to send it back. Good service!

19-01-10, 04:33 PM	#1
Diesel iPod 60gb Join Date: Sep 2008 Posts: 1,607	When returning an item Hi guys, pretty nooby situation but i got something from amazon around a week and a half ago, i want to return it but i don't how since i've never returned anything i've recieved online before! So how is it done? I have the item and it's original packaging? Do i just go to my local post office and tell them to send it? Do i need to pay them there and then? Please help! Cheers, Diesel. __________________

19-01-10, 05:01 PM	#3
sandhuharv iPod 60gb Join Date: Oct 2007 Posts: 1,558	All you need to know is here - Amazon.co.uk: Help>Our Returns Policy I returned something to Amazon once and they provided the Royal Mail label to send it back. Good service! __________________ Spoiler Spoiler Received: KudosNetwork: £200 Amazon Vouchers FreePay: £365 Amazon Vouchers FreebieJeebies: £75 Amazon Voucher, £782 Bank Transfers, £1634 iMac 27" i5, £152 iPod Touch 8G, £499 iPhone 16GB Unsupported Networks: £172.95 Amazon Vouchers Total: £3879.95 Free PS3 l Free iPhone

19-01-10, 04:37 PM	#2
morgano iPod Nano 1GB Join Date: Nov 2009 Posts: 51	Woah no you need to request an RMA (look on amazons website for the RMA information). When you request an RMA they'll give you a number (ID) and the address to return the item. You'll need to send the item to this address and include the RMA number. If you dont do this they will not accept the return.