Support tickets - Not answered

[TEMPLE3188]

does she ever be on her facebook and Myspace?

[bmh16]

not sure tbh mate cos you can't check facebook profiles without being someones friend.

[TEMPLE3188]

Although i may never receive my xbox 360 elite from ConsoleSnatchers, theres still always hope , i've just clicked to have my account verified on GameConsoleGiveaway for another Xbox 360 Elite!!

ConsoleSnatchers, this has been a major disappointment from your network, although i know for a fact that Giveaway are Legit as i've already received my xbox 360 premium and PS3 from them

So fingers crossed all goes well!!

[Praj07]

Originally Posted by biker14

Well if something ever goes wrong, I know her facebook, myspace and her huse address, But I think that she will pull through!

Pay her a visit.. Anyone got sat nav? lol

[supaman]

Congrats Temple - but I rally dont see why we should be pushed away from the Snacther Network and have to 'give up' on them!! As far as Im concerned we've done what we had to and the ball is definitely in her court. I really hope that she proves us wrong and makes an effort to release our gifts or at the very least sort outstanding support tickets out before she hands the towel in.

[TEMPLE3188]

Originally Posted by supaman

I really hope that she proves us wrong and makes an effort to release our gifts or at the very least sort outstanding support tickets out before she hands the towel in.

Yeah i know what you mean, i just wish there wa some way of contacting her that she would reply to, its way beyond a joke now as i keep mentioning, your right supaman, we've held our end of the bargain and she should respect that and send out our gifts!!!!

Come on Ipodsnatch! Where are you!!!

[bmh16]

lol anyone live in Newcastle

[xbox360guy]

hey biker just post her details (facebook and myspace) here... but not her address

[bmh16]

No way, not yet anyway. If no word comes from her in the next week or 2 i might do it then though. But im sure that everything is fine.

[xbox360guy]

kk

[TEMPLE3188]

Originally Posted by biker14

No way, not yet anyway. If no word comes from her in the next week or 2 i might do it then though. But im sure that everything is fine.

Would you be able to contact her through them to ask her to answer the support tickets?

P.s. Apparantely she only comes online on sundays . So hopefully she shows up today to comment on this thread!

[arcticfox]

Originally Posted by TEMPLE3188

Would you be able to contact her through them to ask her to answer the support tickets?

P.s. Apparantely she only comes online on sundays . So hopefully she shows up today to comment on this thread!

And give the usual "sorry bout delays, support tickets will be answered in 24 hours.....gifts will be posted etc etc"

Though I cant understand why a site owner, knowing how much they rely on exceem members not only to do their sites but also to spread the word, would seem to think only appearing now and again is acceptable.

RI and freebiejeebies are also unsupported but are on exceem most days and the fact that their sites and profits will be going reflects this. maybe snatchers dont want the money?

[TEMPLE3188]

Originally Posted by arcticfox20

And give the usual "sorry bout delays, support tickets will be answered in 24 hours.....gifts will be posted etc etc"

The last thing the Snatchers network can do is start giving out more unfufilled promises!! They need to get their act together soon, im starting to get tired of their unprofessional approach at how they run their network, i've recommended loads of family and friends to the freebie scene, and it looks like from this experience, ill know which networks they should avoid!

[TEMPLE3188]

Well its now been 3 weeks and 3 days since the launch of the Xbox 360 Elite and to be honest, Amazon couldnt have screwed up this much even though i doubt they screwed up at all!!

Its also been 1 month, 3 weeks and 5 days since i placed my pre-order on ConsoleSnatchers (and was supposedly placed on Amazon) for my Xbox 360 Elite, plus with no attempt of contact whatsoever from the Admin, i think its safe to say that i (and others) are trying to get screwed over by the Snatchers Network!!

I honestly cant see no light at the end of the tunnel with this situation anymore, im sick of waiting! I hope everyone agrees that a lot of people have been waiting long enough for the Snatcher network Admin to respond and that its not fair so i intend to contact her and sort it out!

[TEMPLE3188]

Sorry for the triple post, but i just thought i should let everyone know, apparently the Snatcher Network Admin is online with her Facebook account most nights as she stated in her Myspace account that she does not want to use it anymore and for everyone to direct to her Facebook.

My point being, the Snatcher Admin does be online, she just has no intention of ever answering or even logging into the Snatcher Network! From what it looks like, we've all been screwed people!!!

[bmh16]

if she doesnt reply within 2 weeks i will make sure she regrets it. however for these 2 weeks i wont say anything. I'm sure she will come through, but if she doesnt, I will make sure she pays for it.

[supaman]

thats so not fair! another network down the pan!

[bmh16]

not yet ... theres been plenty of times shes been away for large periods of time before. I'll give her until 1st october not the 14 days as stated earlier! If she hasnt done anything by then, she'll have done a runner, because she said she verifys all accounts between 20th and end of month. so if she doesnt do this we'll decide what to do then.