07-01-10, 06:19 PM
| #301 | |
| iPod 20gb  Join Date: Mar 2008 Location: South East
Posts: 438
 | Quote:
 Last edited by claire80; 07-01-10 at 08:06 PM.. | |
|
07-01-10, 06:22 PM
| #302 |
| Mini Mac  Join Date: Apr 2009 Location: Plymouth!
Posts: 5,666
  | I don't really know you Ash on a personal or even customer level, but I can definitely see why Antriver is peeved. Like I've said before, I have been lurking in this thread and seeing how things all roll out, and you can see the frustration clearly. Members have tried to forgive and forget but most of them have had enough. And in all honesty, I cannot blame them. I do not know how you reply to support tickets and can't judge first hand, but from the responses from good members here, I can tell the customer service is lacking very much  You couldn't just quickly log into eXceem one night and give an update? It would have only taken a couple of minutes... Each update I have read seems to be the same 'Sorry for being so unactive! I know last time I made a promise, but something has happened. It seems like this happens on every update and I'm really sorry. We will be doing...(and so on) and that is a promise.' I'm sorry i'm being judgemental and conniving but someone has to say it! Each time I read a new update from you I always seem to forgive and forget. But when you count up all the promises still not solved, it makes you remember again. Sorry if this is not my territory, but I had to say it. Last edited by ElectroGirl; 07-01-10 at 06:23 PM.. |
|
07-01-10, 06:27 PM
| #303 |
| iPod 30gb  Join Date: Nov 2008 Location: Perthshire, Scotland
Posts: 1,219
 | actions speak louder than words
__________________ |
|
07-01-10, 08:06 PM
| #304 |
| iPod 20gb Join Date: Mar 2008 Location: South East
Posts: 438
| Sorry, Ive been eaten by a snow monster |
|
09-01-10, 11:20 AM
| #305 | |
| iPod 20gb  Join Date: Mar 2006 Location: Canterbury
Posts: 778
| Quote:
| |
|
09-01-10, 01:42 PM
| #306 |
| Mini Mac  Join Date: Jul 2008 Location: London
Posts: 5,087
| He's probably been eaten by a Yeti.
__________________ Help an old friend wrap up his freebie-ing by signing up for me in a trade on either Apple FJ or PS3 Kudos! £15 per green! (pm me and I'll set it up in the trade centre) |
|
13-01-10, 01:49 PM
| #307 |
| iPod 20gb Join Date: Mar 2006 Location: Canterbury
Posts: 778
| So another two month wait then? |
|
13-01-10, 01:54 PM
| #308 |
| iPod 20gb  Join Date: Jan 2009 Location: Doncaster
Posts: 435
| This is beyond a joke now, I'm owed money, but i find it quite funny how he keeps piping up every 2-3 months with his usual excuses, then disappears again. Does he really think people are going to use RI again?
__________________ |
|
13-01-10, 02:17 PM
| #309 |
| Call me Ben ....  Join Date: Apr 2006 Location: Bristol / Neath
Posts: 7,728
| Ash is a joke.
__________________ |
|
13-01-10, 05:38 PM
| #310 |
| Mini Mac Join Date: Apr 2009 Location: Plymouth!
Posts: 5,666
| This a absolutely appalling...I would hate to be in the position some of you are in right now, I just hope your money gets to you |
|
13-01-10, 05:45 PM
| #311 | |
| iBook  Join Date: Dec 2006 Location: Nottingham
Posts: 2,325
| Quote:
| |
|
13-01-10, 05:47 PM
| #312 |
| Mini Mac Join Date: Apr 2009 Location: Plymouth!
Posts: 5,666
| That is very possible, but what is to stop him going on eXceem for less than a minute and giving an update? It doesn't take hours I'm sure |
|
13-01-10, 06:06 PM
| #313 | |
| Call me Vlad  Join Date: Jun 2008 Location: South London
Posts: 9,503
| Quote:
edit: sorry, not meant to be directed at you in an aggressive way, hope it didn't come accross like that
__________________ Last edited by Larkino; 13-01-10 at 06:07 PM.. | |
|
13-01-10, 09:18 PM
| #314 | |
| iPod 60gb Join Date: Feb 2008 Location: Glasgow, Scotland
Posts: 1,878
| Quote:
I'll never understand why anyone will return to RI now. I really liked RI, the gave me my 1st freebie, but there's no chance I'll use them again. He says he's got donna working on finding new offers, but where's she been? between the two of them, as electrogirl said, one could have surely made a post. I hope those of you waiting get your stuff soon.
__________________ Spoiler  | |
|
14-01-10, 11:08 AM
| #315 |
| iBook  Join Date: Oct 2007 Location: Glasgow
Posts: 2,266
| I was thinking of referring back to RI for a change, and I've just spent about half an hour reading through this entire thread. It's funny how fickle exceem members seem reading all of it. It goes from all wishing Ash well after his accident, to everyone hating RI in general, to now people coming back round to liking them since the gifts appeared and Ash posted. The one thing I found missing was any genuine support for Ash. I thought we were all in support of the networks, but there's not one post offering to help or support RI to get it back to a good working status. So to Ash - if there is anything I can do to help then this is a genuine offer for free assistance. e.g. answer support tickets, maybe help with orders etc. Anything you think I could assist with. If you are interested, PM me and I'll send you my personal email address to discuss further. And just for the record, I have no current orders or supoprt tickets with RI. I have had gifts from them in the past, but I stand to gain nothing from offering my help.
__________________ Received about £1600 worth so far! Spoiler  |
|
14-01-10, 11:44 AM
| #316 | |
| Mini Mac  Join Date: Mar 2007 Location: UK
Posts: 4,655
| Quote:
| |
|
15-01-10, 10:38 PM
| #317 |
| Real Incentives Owner  Join Date: Jun 2006 Location: Swansea, S. Wales
Posts: 2,131
| Hi, Antriver - solved your problem for you, please check your PMs. Offers - A tonne of new offers are waiting to be approved by the advertisers, just waiting for this now and they should be updated. Relaunch - Half way through the design, should be on schedule for February. Tickets - Those awaiting responses will have a reply over the weekend. Any other problems, please feel free to direct to air them here. Had said that i would be a bit busy over the weekend until Tuesday/Wednesday, had taken a bit longer than usual. Wasn't able to do much today either, celebrating my Baby bros 18th Bday, though i've taken care of a few queries/problems tonight so some of you should have some ticket responses, hope that answers most questions, Ash |
|
15-01-10, 10:48 PM
| #318 | |
| Mini Mac  Join Date: Sep 2006 Location: Bolton/London (home/uni.)
Posts: 8,415
| Quote:
You ignored my email too Charlie | |
|
15-01-10, 11:02 PM
| #319 |
| Super Moderator  Join Date: Apr 2008
Posts: 7,535
| Cheers Ash, any reply to my PM i sent you, was a while ago now though. Good luck with getting RI back on track again 
__________________  |
|
26-01-10, 07:05 PM
| #320 | |
| iPod 20gb Join Date: Mar 2006 Location: Canterbury
Posts: 778
| Quote:
| |
| Thread Tools | |
| |
