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Old 27-05-09, 04:02 PM   #21
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Quote:
Originally Posted by SandDancer View Post
ive just sent another reply Ticket ID: D2859C
replied,

Ash
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Old 27-05-09, 04:12 PM   #22
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so i should have this on the 29th then.
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Old 27-05-09, 04:14 PM   #23
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Originally Posted by SandDancer View Post
so i should have this on the 29th then.
1 - 2 business days for 1st Class, it's being sent on the 28th via 1st class recorded so 29th May / 1st June
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Old 27-05-09, 04:18 PM   #24
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Quote:
Originally Posted by wheretoturn View Post
1 - 2 business days for 1st Class, it's being sent on the 28th via 1st class recorded so 29th May / 1st June
nearly a month to get a cheque great stuff
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Old 27-05-09, 04:20 PM   #25
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Quote:
Originally Posted by SandDancer View Post
nearly a month to get a cheque great stuff
A pointless comment, I've said when you'll receive it so case closed...

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Old 27-05-09, 04:25 PM   #26
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Quote:
Originally Posted by wheretoturn View Post
A pointless comment, I've said when you'll receive it so case closed...

Ash
A PISSED OFF COMMENT MORE LIKE , and the case aint closed until ive recieved it and its cashed
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Old 27-05-09, 04:41 PM   #27
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It's been said before and it'll be said again.
People have too high expectations of networks these days.

I'm pretty sure that when you order it says something like it can take up to 30 days for shipping or words to that effect.

So RI aren't as quick as the likes of FJ atm.
Ash has said when you will get your cheque.
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Old 27-05-09, 05:14 PM   #28
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Quote:
Originally Posted by beezer123 View Post
It's been said before and it'll be said again.
People have too high expectations of networks these days.

I'm pretty sure that when you order it says something like it can take up to 30 days for shipping or words to that effect.

So RI aren't as quick as the likes of FJ atm.
Ash has said when you will get your cheque.
OMFG your back again , do you get free greens for your RI possitive comments or what
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Old 27-05-09, 05:26 PM   #29
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whats your problem mate... he's doin his alevels... priorities n that. just chill out, he's told you when your cheque will be there
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Old 27-05-09, 05:27 PM   #30
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lol... (I shouldn't laugh really!).
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Old 27-05-09, 05:28 PM   #31
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Quote:
Originally Posted by m_atty View Post
whats your problem mate... he's doin his alevels... priorities n that. just chill out, he's told you when your cheque will be there
shut up
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Old 27-05-09, 05:39 PM   #32
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Quote:
Originally Posted by SandDancer View Post
OMFG your back again , do you get free greens for your RI possitive comments or what

No i just talk from a lot of personal experience when it comes to using RI.

Who cares if I'm sticking up for RI. They have always come through in the end for me.
I'm telling you that the site states it may take up to 21 working days or something like that on the site, which is basically the month.


Times have changed from when it was the norm for networks to take a month to ship your gift.

Everyone is far too used to the speedy services of some of the other networks.
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Old 27-05-09, 05:44 PM   #33
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Quote:
Originally Posted by beezer123 View Post
No i just talk from a lot of personal experience when it comes to using RI.

Who cares if I'm sticking up for RI. They have always come through in the end for me.
I'm telling you that the site states it may take up to 21 working days or something like that on the site, which is basically the month.


Times have changed from when it was the norm for networks to take a month to ship your gift.

Everyone is far too used to the speedy services of some of the other networks.
and we are certainly seeing 'casualties'
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Old 27-05-09, 05:49 PM   #34
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I completely agree with Beezer. SandDancer, you should be greatful that you are getting this cheque. Alot of people would love to be in the knowledge that they have a free item on their way. Beezer summed it up quite nicely by saying people have too high expectations. You are a customer, yes. You are waiting for an item, yes. But Ash is doing his exams and has other things on his mind. At least you aren't in the same situation as Claire (I am not sure of any other specific users who are in the same situation) with GA.

I wasn't meaning to sound rude towards Claire, as a side note I am very sympathetic.
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Old 27-05-09, 06:13 PM   #35
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Quote:
Originally Posted by beezer123 View Post
Everyone is far too used to the speedy services of some of the other networks
Not just the speed, the consistency.
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Old 27-05-09, 06:17 PM   #36
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I realise there are consistency problems but Ash has admitted these and is working on that.

He is still within the timespan that the site states it may take to receive their gift/cheque.
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Old 27-05-09, 06:37 PM   #37
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Not sure who's side I'm on. But I remember the days when 30 days was an acceptable wait! STV and all that
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Old 27-05-09, 06:42 PM   #38
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its not a case of sides, I agree that peoples expectations are higher and it should be up to us to lower our expectations, but for the sites to try and meet us somewhere in the middle where possible.

I've not had a gift this year so I cant compare directly, but I am naturally an impatient person so even if it arrived the next day it would be too slow.

To the OP, maybe a bank transfer would, in hindsight, have been a better idea - fewer variables.
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Old 27-05-09, 07:13 PM   #39
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Quote:
Originally Posted by beezer123 View Post
He is still within the timespan that the site states it may take to receive their gift/cheque.
He is not! The site claims all sorts of time limits for verifcations, tickets, orders and not one has been met in my memory of using RI. I'm pretty sure it says 5-7 days when you press order or maybe that is verify. We're still not even up to speed on the 24hr reply claim on the support site!

I cannot actually check the order claims because the site crashes every time I log in - apparently i have 'too many referrals' and Ash hasn't been able to fix this.

Things have improved lots recently. Furbs is right on the consistency being the problem and this is the one thing that is likely to make me think twice about using RI again. We'll see - first I need the cheque i requested 3 months ago! I'd be pretty happy if I'd waited a consistent and reliable 1 month and received it by now - it is the lack of explanations and broken promises.

But anyway, here's to hopefully a fresh start.
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Old 27-05-09, 07:18 PM   #40
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Quote:
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its not a case of sides, I agree that peoples expectations are higher and it should NOT be up to us to lower our expectations, but for the sites to try and meet us somewhere in the middle where possible.

I've not had a gift this year so I cant compare directly, but I am naturally an impatient person so even if it arrived the next day it would be too slow.

To the OP, maybe a bank transfer would, in hindsight, have been a better idea - fewer variables.
makes sense now
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