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Support - 48 Hour Promise

This is a discussion on Support - 48 Hour Promise within the Real Incentives forums, part of the Old Networks category; No offence but why is things hidden from people? If you know what is happening, why not say it?...

 
 
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Old 12-10-09, 05:21 PM   #741
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No offence but why is things hidden from people?
If you know what is happening, why not say it?
 
Old 12-10-09, 05:27 PM   #742
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Quote:
Originally Posted by Wem101 View Post
No offence but why is things hidden from people?
If you know what is happening, why not say it?
a) are you owed anything?

b) its called respecting someones privacy, something I do for everyone.
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Old 12-10-09, 05:36 PM   #743
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Old 12-10-09, 11:30 PM   #744
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Well I disagree with not saying, its poor that Ash cannot say himself. If my item doesn't arrive this time, it's well worth the £35 for filing via the small claims court.
 
Old 13-10-09, 07:49 AM   #745
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just to let you know, i have received £476 from R.I today

http://www.exceem.co.uk/forums/i-got...ncentives.html
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Old 13-10-09, 09:15 AM   #746
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Question

Quote:
Originally Posted by wheretoturn View Post
Hey everyone,

As promised, the 'receive a response within 48 hours' or a Free green promise is now in effect as of Monday 11th 00:01am. Most of you should now have had a response to your tickets, with the last of the tickets being done in the morning.

I'd like to sincerely apologize for the lack of support over these past few months, i will be doing my best to make up for it with some new features and improved ratios when the new design comes into affect, and with of course, MUCH improved customer service

I will be around far more often now, so those that would like a chat, feel free to add me on MSN, email is in my profile.

Some notes about this promise:

Obviously at times it may be impossible for us to keep to the 48 hour promise, and as such it will not be in affect when a notice is issued (via exceem forums), such things will include holidays etc.

Thanks,

Ash
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It only takes an hour for the fj team to response in my ticket.
But I got sad and quite frustrated with their response.
They said that they will no longer accept any members from Philippines
because of fraud.
I don't know why. I haven't done anything wrong.
Why is that so?
Is that true?.
my account was still active
 
Old 13-10-09, 10:33 AM   #747
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Quote:
Originally Posted by nisshamae View Post
It only takes an hour for the fj team to response in my ticket.
But I got sad and quite frustrated with their response.
They said that they will no longer accept any members from Philippines
because of fraud.
I don't know why. I haven't done anything wrong.
Why is that so?
Is that true?.
my account was still active
Completely wrong section
 
Old 13-10-09, 11:06 AM   #748
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Originally Posted by antriver View Post
Completely wrong section
If you were talking about freebiejeebies that is.
 
Old 13-10-09, 11:29 AM   #749
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Quote:
Originally Posted by Jon View Post
a) are you owed anything?

b) its called respecting someones privacy, something I do for everyone.
To be honest Jon has to do this, if I told him something but asked him to keep it quiet I wouldn't be happy if he spouted it over the forum, it would compromise his and exceem's integrity. Ash will post whatever it is when he's ready.
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Old 13-10-09, 02:28 PM   #750
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Quote:
Originally Posted by Jon View Post
Ash has emailed me, explaining the lack of activity in the last few weeks. While I won't be sharing the reasons (thats for him to deciede) he has said things are moving. Could people who are waiting for verified orders please PM me.
This worries me a little - what about those of us that have been verifying for months?

I was at exactly the same stage with Giveaway last time. Don't fancy setting a record for being scammed out of over 60 referrals in total...
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Old 13-10-09, 06:56 PM   #751
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At last I have recieved my amazon voucher hopefully you all recieve items soon. good luck everyone!
 
Old 17-10-09, 08:33 AM   #752
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My iPod Nano arrived today. Thank goodness for that!

Ash is going to have to do something really special to be able to continue RI after this incident.
 
Old 17-10-09, 09:20 AM   #753
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Good to see people are getting their things now, RI seem to be back on track

Good luck to those who haven't got their things just yet.
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Last edited by rider900; 17-10-09 at 09:20 AM..
 
Old 17-10-09, 11:22 AM   #754
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Still nothing
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Old 17-10-09, 11:22 AM   #755
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http://www.exceem.co.uk/forums/real-...74-update.html
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Old 17-10-09, 11:55 AM   #756
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Still nothing for me either, delivery date from 15th to 22nd, still hoping
 
 

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