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Old 27-03-09, 05:46 PM   #21
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Quote:
Originally Posted by perryni View Post
I have also placed an order for a cheque (so no waiting around for stock issues) over a month ago. I cannot understand why it takes 5 weeks to write and send a cheque out in the post. I have had stuff from them before so they are not cheats but it still makes me annoyed when I have held up my end of the bargain at at the moment it looks like they are stalling!
Check your status now mate.

Cheers arcticfox shall have to submit a ticket and see if I can keep some.
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Old 27-03-09, 05:48 PM   #22
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if you put in a ticket ash will roll them over but do not press reset ainslee
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Old 05-04-09, 01:09 PM   #23
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okay i got a reply to my ticket on monday (after 28 days) which said they will ship my order by the end of the week but it still hasnt. All i want to say is if you couldnt ship it then why say it will b shipped by the end of the week.. its really annoying. My children are getting on my nerves as well

i will never ever use RI again and will never recommend to any... i never thought updating the website takes 40+ days... kudos is the best 1
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Old 05-04-09, 01:13 PM   #24
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Ash usually does shipping verifications on sunday evening.
Check on monday morning
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Old 06-04-09, 10:29 AM   #25
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Monday morning is here but the no sign of "ORder Shipped" its still saying processing.... (
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Old 20-04-09, 09:39 AM   #26
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I'm still processing after 15 days, has anyones status changed recently ?
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Old 20-04-09, 09:44 AM   #27
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nope, more like 60 days here, placed order on 2/16/2009. what worries me most is that Ash's profile on here says he was online a few days back but hasn't posted in over a fortnight.
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Old 20-04-09, 09:56 AM   #28
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Oh well, just sit back and keep waiting I guess, this new website better be world class and worth all the pain and annoyance he is puting his customers through !
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Old 20-04-09, 12:49 PM   #29
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Yeah I clicked verify last week as I gave up waiting on my question about the custom order to be answered. Surprise surprise, my verification wasn't done yesterday.
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Old 20-04-09, 02:09 PM   #30
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Been waiting 2 weeks to be setup for a BT so I can verify.. Sticking with kudos and fj from now on.
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Old 20-04-09, 02:46 PM   #31
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Haha.... wish i'd have read this BEFORE starting getting my referrals
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Old 20-04-09, 06:44 PM   #32
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I got my account verified in about a week and a half and now waiting on the processing list. By all accounts it looks like its going to be a long wait, will post here if anything happens!
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Old 21-04-09, 02:03 PM   #33
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Does anyone have Ash's phone number? I know I have the number of one of the other networks as it has been printed on receipts from orders I've received.

Anyone able to just call him to see what on earth is going on? Does Jon keep a record of information like this when he upgrades networks to 'supported'?
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Old 21-04-09, 02:14 PM   #34
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Quote:
Originally Posted by Cloverleaf View Post
Does anyone have Ash's phone number? I know I have the number of one of the other networks as it has been printed on receipts from orders I've received.

Anyone able to just call him to see what on earth is going on? Does Jon keep a record of information like this when he upgrades networks to 'supported'?
Hey guys, getting orders sorted over the next day or so, so expect your status to change to shipped before the week is out, subject to stock.

Anyone can get my number, though i don't offer phone support,

Ash
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Old 21-04-09, 02:17 PM   #35
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Good to hear. My ticket is 8E3942. Are you able to answer that and sort the verification and order by the end of this week? My order is only for a cheque.
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Old 21-04-09, 04:24 PM   #36
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That was a flying visit from Ash!

I hope he will answer my ticket today as its really URGENT!

Tippy
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Old 21-04-09, 04:48 PM   #37
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Quote:
Originally Posted by wheretoturn View Post
Hey guys, getting orders sorted over the next day or so, so expect your status to change to shipped before the week is out, subject to stock.

Anyone can get my number, though i don't offer phone support,

Ash
One quick reply and Ash alleviates lots of peoples worries, if only he'd have done it sooner, might have saved a lot of moaning posts [mine included !]
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Old 21-04-09, 05:23 PM   #38
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Originally Posted by bigghair View Post
One quick reply and Ash alleviates lots of peoples worries, if only he'd have done it sooner, might have saved a lot of moaning posts [mine included !]
Not as much as actions do! I'll be thanking him once my cheque is in my hand! All my fingers are crossed that this really does get done by the weekend and history doesn't repeat again.
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Old 21-04-09, 09:13 PM   #39
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Originally Posted by Cloverleaf View Post
Not as much as actions do! I'll be thanking him once my cheque is in my hand! All my fingers are crossed that this really does get done by the weekend and history doesn't repeat again.
Ditto!
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Old 22-04-09, 12:33 AM   #40
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Ash what is happening with the account resets?
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