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Old 23-03-09, 07:16 PM   #21
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Thank you peeps for the quick replies...so how can I PM ash?
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Old 23-03-09, 07:19 PM   #22
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go to "private messages" type his username and select it. then write a message and press send
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Old 23-03-09, 07:19 PM   #23
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He won't answer to a PM, best just to wait it out with the support ticket.
Mine has been sitting for 11 days now. Hopefully it will get answered soon enough but I doubt a pm or another ticket would speed it up I'm afraid.
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Old 23-03-09, 07:26 PM   #24
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Oh well I'll try waiting a bit more......
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Old 23-03-09, 07:40 PM   #25
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He won't answer to a PM, best just to wait it out with the support ticket.
Mine has been sitting for 11 days now. Hopefully it will get answered soon enough but I doubt a pm or another ticket would speed it up I'm afraid.
i mean... sending another ticked just incase he missed the first one somehow because he said he answerred all tickets, didn't he?
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Old 23-03-09, 07:41 PM   #26
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I hate to say it, as i am usually a supporter of Real Incentives - but Ash has seemed to have gone a bit awol recently.
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Old 23-03-09, 08:20 PM   #27
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it should of been read because i remeber my first sign up was on RI and i sent a support ticket saying what do i do and they replyed in like 10 mins
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Old 24-03-09, 07:18 AM   #28
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Yeah the first time I needed support they responded quickly, I hope is doesn't start going AWOL as i'm just about to verify an Iphone :/
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Old 24-03-09, 04:09 PM   #29
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Old 24-03-09, 04:22 PM   #30
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Oh well I'll try waiting a bit more......
any news yet??
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Old 24-03-09, 04:46 PM   #31
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Still nothing for me I'm afraid, that's me at 12 days.

My patience is beginning to wear a bit thin, I can only defend R.I so much before even I begin to wonder what is going on.

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Old 24-03-09, 05:04 PM   #32
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If i were you custom order, the laptops in RI aren't updated as often as lappy prices fluctuate(which is fair enough)
you can have any laptop up to £420
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Old 24-03-09, 05:58 PM   #33
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order still "processing" for me
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Old 24-03-09, 06:16 PM   #34
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10 (+14) days for me.

On another note, as I don't seem to be going to get a reply any time soon, perhaps someone here can answer. Ash let me know what date a pending should have gone green. It is now about 5 days after that date and there's been no change - I'm sure others have had this happen, what was the outcome for you?
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Old 24-03-09, 06:21 PM   #35
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Still waiting for an answer to my support ticket - 10 days now!

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Old 25-03-09, 09:31 AM   #36
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Quote:
Originally Posted by the_icks View Post
any news yet??
NOOO..it has been 11 days and the order is still processing and a 6 days wait for my ticket regarding this to be answered...arggghhh (are they trying to put us off by making us wait for ever?!!!!)

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If i were you custom order, the laptops in RI aren't updated as often as lappy prices fluctuate(which is fair enough)
you can have any laptop up to £420
Do please elaborate as I have no clue what you are talking about?!!!
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Old 25-03-09, 12:45 PM   #37
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heyyy same is happening to me in but in consoles department... my order was placed on 2nd march.. it was verified but it keeps on saying order is processing.. i even sent them like 5 tickets but no reply... they are cheats
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Old 25-03-09, 12:50 PM   #38
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Stop going around calling RI cheats.
They are nothing of the sort.
Myself having received over £2000 worth of stuff from them alone is testament to that.
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Old 25-03-09, 03:04 PM   #39
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order still processing for me

Real Incentives are certainly not cheats

I think Ash is genuinly a nice guy and there must be a bit of excusable trouble atm

I recieved an xbox 360 elite and an ipod nano from them previosly so they are certainly not "cheats"
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Old 25-03-09, 03:50 PM   #40
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@joewarne
thanx for the reply
Yh i found out that its undergoing some maintenance but they should have at least put it in the site because people like me who is using RI for the first time will think in the way i am thinking.
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