sign up mistyped their email address at first attempt

arcticfox · 05-02-09, 05:41 PM

I just noticed on my console.incentives account that I have a pending but with an almost identical email address to the one above, which was obviously a typo.

i.e. the first one is @nylworld.com but the second one is @ntlworld.com

The second one had done an offer and pending, surely they (and me) wont be penalised by mistyping their first attempt to sign up? has anyone had this "problem"? What was the outcome?

beezer123 · 05-02-09, 05:48 PM

I had someone that signed up with two emails that are extremely similar but they only did an offer on one.

Ash told me that I'd have to get in touch with the referral and ask them to contact support and get the inactive account cancelled.

My ref never replied

Good luck

arcticfox · 05-02-09, 05:51 PM

Quote:

Originally Posted by beezer123

I had someone that signed up with two emails that are extremely similar but they only did an offer on one.

Ash told me that I'd have to get in touch with the referral and ask them to contact support and get the inactive account cancelled.

My ref never replied

Good luck

It's obvious in my case that the person simply did a typo, and didnt try using two different email addresses. I would hope something so trivial wouldnt be seen as trying to fraud

**the_icks** · 05-02-09, 06:14 PM

fj tend to delete the first one, i imagine ash will do the same

claire80 · 05-02-09, 06:55 PM

i had one and i emailed the person saying thanks for signing up blah blah , however i notice you have signed up twice , this is not allowed you should contact support to prevent this causing a problem when you claim your gift etc etc and then next time i looked it had gone so i presume they contacted ash !!!

daunting · 05-02-09, 07:35 PM

ask them to send a ticket and i will sort it out

arcticfox · 05-02-09, 08:08 PM

Quote:

Originally Posted by daunting

ask them to send a ticket and i will sort it out

Will do that but there's no guarantee they will send a ticket

beezer123 · 05-02-09, 08:25 PM

Yeah thats the same reply I got

and they didn't reply

arcticfox · 08-03-09, 05:05 PM

bumped to say that this member has now been put on hold

I did email them but either they havent responded to it or they were put on hold for something different.

Bit harsh if they were put on hold purely for misspelling their email address and then creating a correct one

Jon · 08-03-09, 05:19 PM

I guess due to the DPA we will never know if that was the reason, or if they were naughty to, maybe the fact they were able to make 2 accounts on your link made them think they could make more on their link

arcticfox · 08-03-09, 05:23 PM

Quote:

Originally Posted by Jon

I guess due to the DPA we will never know if that was the reason, or if they were naughty to, maybe the fact they were able to make 2 accounts on your link made them think they could make more on their link

possibly but it's just annoying, especially when you wait a month for them to go green from pending and then they get put on hold when you try to verify.

ah well

wheretoturn · 08-03-09, 05:30 PM

Quote:

Originally Posted by arcticfox

bumped to say that this member has now been put on hold

I did email them but either they havent responded to it or they were put on hold for something different.

Bit harsh if they were put on hold purely for misspelling their email address and then creating a correct one

We wouldn't put someone on hold for simply misspelling their email address, we tend to delete the extra account if it looks like a genuine case. We try to be as fair as possible when checking accounts, so all i can say is something else must have flagged up with their account for them to be placed on hold.

Ash

arcticfox · 08-03-09, 05:33 PM

Quote:

Originally Posted by wheretoturn

We wouldn't put someone on hold for simply misspelling their email address, we try to be as fair as possible when checking accounts so all i can say is something else must have flagged up with their account for them to be placed on hold.

Ash

yup, I know. Just disappointing as they obviously never read my email or chose to ignore it

Mica · 08-03-09, 11:42 PM

Ash - you made it online to exceem but I guess didn't spot this thread: http://www.exceem.co.uk/forums/real-...lems-ri-6.html or my support tickets. Can you please repond to something! Cheers.

Sorry for hijack.

05-02-09, 05:41 PM	#1
arcticfox blah blah blah Join Date: Nov 2005 Location: Here Posts: 17,866	sign up mistyped their email address at first attempt I just noticed on my console.incentives account that I have a pending but with an almost identical email address to the one above, which was obviously a typo. i.e. the first one is @nylworld.com but the second one is @ntlworld.com The second one had done an offer and pending, surely they (and me) wont be penalised by mistyping their first attempt to sign up? has anyone had this "problem"? What was the outcome? __________________ Free Nintendo 3DS Free iPhone 4 Free PS3 Free iPad 2

05-02-09, 05:48 PM	#2
beezer123 Mini Mac Join Date: Dec 2006 Location: Aberdeenshire Posts: 4,038	I had someone that signed up with two emails that are extremely similar but they only did an offer on one. Ash told me that I'd have to get in touch with the referral and ask them to contact support and get the inactive account cancelled. My ref never replied Good luck __________________ My Sites Free Nintendo DSi Free Macbook Pro Free Galaxy Nexus Free iPhone 4S Free iPad 2 open spoiler to see what im doing Spoiler currently working on: Verifying: Ordered: Received: Macbook 13 inch from Apple incentives £570 Amazon Voucher instead of second MacBook from Apple.real incentices Netgear DG834N Router from Apple.freebiejeebies £26 Rollersnakes voucher from Apple.freebiejeebies iPod Touch 8Gb from Apple.Freebiejeebies iPod Nano 8gb from Apple.Freebiejeebies £150 Amazon Voucher from gifts.real-incentives £180 amazon voucher from Nextgen.giveaway. 2 x Apple iPhone from Apple incentives COD World at war from Apple Incentives Silver Apple iPod Nano 4gb from Apple incentives Nintendo Ds lite White from forfree4u Noise Magnets x2 forfree4u

05-02-09, 08:25 PM	#8
beezer123 Mini Mac Join Date: Dec 2006 Location: Aberdeenshire Posts: 4,038	Yeah thats the same reply I got and they didn't reply __________________ My Sites Free Nintendo DSi Free Macbook Pro Free Galaxy Nexus Free iPhone 4S Free iPad 2 open spoiler to see what im doing Spoiler currently working on: Verifying: Ordered: Received: Macbook 13 inch from Apple incentives £570 Amazon Voucher instead of second MacBook from Apple.real incentices Netgear DG834N Router from Apple.freebiejeebies £26 Rollersnakes voucher from Apple.freebiejeebies iPod Touch 8Gb from Apple.Freebiejeebies iPod Nano 8gb from Apple.Freebiejeebies £150 Amazon Voucher from gifts.real-incentives £180 amazon voucher from Nextgen.giveaway. 2 x Apple iPhone from Apple incentives COD World at war from Apple Incentives Silver Apple iPod Nano 4gb from Apple incentives Nintendo Ds lite White from forfree4u Noise Magnets x2 forfree4u

08-03-09, 05:05 PM	#9
arcticfox blah blah blah Join Date: Nov 2005 Location: Here Posts: 17,866	bumped to say that this member has now been put on hold I did email them but either they havent responded to it or they were put on hold for something different. Bit harsh if they were put on hold purely for misspelling their email address and then creating a correct one __________________ Free Nintendo 3DS Free iPhone 4 Free PS3 Free iPad 2

08-03-09, 05:19 PM	#10
Jon MJ lady with maracas Join Date: Mar 2005 Location: Leeds Posts: 12,799	I guess due to the DPA we will never know if that was the reason, or if they were naughty to, maybe the fact they were able to make 2 accounts on your link made them think they could make more on their link __________________

05-02-09, 06:14 PM	#4
the_icks Mr Baldy Chicken Join Date: Mar 2006 Posts: 13,996	fj tend to delete the first one, i imagine ash will do the same

05-02-09, 06:55 PM	#5
claire80 Mini Mac Join Date: Apr 2006 Location: West Midlands Posts: 11,689	i had one and i emailed the person saying thanks for signing up blah blah , however i notice you have signed up twice , this is not allowed you should contact support to prevent this causing a problem when you claim your gift etc etc and then next time i looked it had gone so i presume they contacted ash !!!

05-02-09, 07:35 PM	#6
daunting RI Customer Support Join Date: Nov 2008 Location: Bont Posts: 122	ask them to send a ticket and i will sort it out

08-03-09, 11:42 PM	#14
Mica iPod 30gb Join Date: May 2006 Posts: 1,089	Ash - you made it online to exceem but I guess didn't spot this thread: http://www.exceem.co.uk/forums/real-...lems-ri-6.html or my support tickets. Can you please repond to something! Cheers. Sorry for hijack. __________________ My rubbish Cheap iPhone incomplete Cheap iPad websites Free iPods