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support only answerd one day a week?

This is a discussion on support only answerd one day a week? within the Real Incentives forums, part of the Old Networks category; Originally Posted by daunting Adam you have had your reply and you had reasons given previously as to what was ...

 
 
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Old 21-01-09, 08:12 PM   #21
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Adam you have had your reply and you had reasons given previously as to what was happening with your account yet you still sent in tickets....hope the 'last' one has made it clear now



Lee - looking into it for you .....
Sorry for bugging you but, while you're at it, is there any chance you could look into ticket B61B9E for me please.

Cheers either way.
 
Old 21-01-09, 08:17 PM   #22
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daunting if i broke a rule then y didnt u tell me when i did ??? u just let me get loads of referrals and then say i cant have a prize u mis-lead me?
 
Old 21-01-09, 08:30 PM   #23
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daunting if i broke a rule then y didnt u tell me when i did ??? u just let me get loads of referrals and then say i cant have a prize u mis-lead me?

If you broke a rule then you tried to mislead Real Incentives, so i guess it's fair

Last edited by JimBeam251; 21-01-09 at 08:32 PM..
 
Old 21-01-09, 08:32 PM   #24
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If you broke a rule then you tried to mislead Real incentives, so i guess it's fair
no if i didnt no i broke a rule thats not me mis-leading them isit? they should have told me as soon as i had done it so i didnt waste my time and money?
 
Old 21-01-09, 08:34 PM   #25
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daunting if i broke a rule then y didnt u tell me when i did ??? u just let me get loads of referrals and then say i cant have a prize u mis-lead me?
It's not misleading you, they can only check your account and your referrals when you verify for a gift so it is at this stage that they would see any breaches in T&C. With the number of members signing up to RI each day it would be impractical to carry out checks at an earlier stage.
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Old 21-01-09, 08:38 PM   #26
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It's not misleading you, they can only check your account and your referrals when you verify for a gift so it is at this stage that they would see any breaches in T&C. With the number of members signing up to RI each day it would be impractical to carry out checks at an earlier stage.
ok well a refund is necessarry then i wasted my money/time to give them 6 referrals + mine and am ending up with nothing to show for it ?
since it is sort of a mis-leading event. they can let u get like 12 for a ps3 then say o sorry u cant get it ?
 
Old 21-01-09, 08:41 PM   #27
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ok well a refund is necessarry then i wasted my money/time to give them 6 referrals + mine and am ending up with nothing to show for it ?
A refund of what? You won't have paid anything to RI. The money that has been paid will be to the businesses that advertise through RI, but you and your referrals will have received the service expected for those payments (and if you haven't, you need to take that up with the respective businesses rather than with RI).
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Old 21-01-09, 08:41 PM   #28
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ok well a refund is necessarry then i wasted my money/time to give them 6 referrals + mine and am ending up with nothing to show for it ?
since it is sort of a mis-leading event. they can let u get like 12 for a ps3 then say o sorry u cant get it ?
How did you break the rules? curious now
 
Old 21-01-09, 08:44 PM   #29
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A refund of what? You won't have paid anything to RI. The money that has been paid will be to the businesses that advertise through RI, but you and your referrals will have received the service expected for those payments (and if you haven't, you need to take that up with the respective businesses rather than with RI).
well RI got money for me signing up for them and also from the referral i got so, really its them.

an jim, long to explain
 
Old 21-01-09, 08:46 PM   #30
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RI might not get the money for them, that is what terms and conditions are there to protect against
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Old 21-01-09, 08:47 PM   #31
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well RI got money for me signing up for them and also from the referral i got so, really its them.

an jim, long to explain
But if they were to refund that money, it wouldn't be to you because it wasn't you that paid them that. Plus, depending on what the breach was (and I don't know that), they may well not get paid the commission for the offer completions anyway. The Terms & Conditions are there to protect RI from non-payment by the advertiser, who have strict rules in place about what they will pay out on.

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RI might not get the money for them, that is what terms and conditions are there to protect against
True, but why write one line when you can write five? lol
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Old 21-01-09, 08:47 PM   #32
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curiosity killed the cat Lee
btw can't get into account to check your pendings ( i may have momentarily forgotten my password ) so have asked Ash to check for you ....

Daniel - apologies from Ash, your order was late going out but should be with you next day or so


Adam - you were not mislead and clear reasons were given on a number of occasions in reply to your tickets.
and also exactly what Alex said
 
Old 21-01-09, 08:47 PM   #33
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RI might not get the money for them, that is what terms and conditions are there to protect against
they get paid from the ads for the sign ups?? thats how it works sure u no that u work on FJ?
 
Old 21-01-09, 08:49 PM   #34
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curiosity killed the cat Lee
btw can't get into account to check your pendings ( i may have momentarily forgotten my password ) so have asked Ash to check for you ....

Daniel - apologies from Ash, your order was late going out but should be with you next day or so


Adam - you were not mislead and clear reasons were given on a number of occasions in reply to your tickets.
and also exactly what Alex said
omg r u serious, i was never told i had done wrong till i asked for my custom gift. i got 6 referrals and then im told ??
 
Old 21-01-09, 08:49 PM   #35
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We get paid for VALID leads, which if someone has breached the terms and conditions then we might not get paid.
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Old 21-01-09, 08:50 PM   #36
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To put it simply mate like anything in live you've broken rules and being punished for it and when you signed up to the site you would have agreed to the t and c which will say ri are bit reponsible if you break the rules
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Old 21-01-09, 08:52 PM   #37
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Quote:
Originally Posted by daunting View Post
curiosity killed the cat Lee
btw can't get into account to check your pendings ( i may have momentarily forgotten my password ) so have asked Ash to check for you ....

hehe true

No problem Donna thanks for the update *hugs Donna *, just the excitement is killing me hehe

oh btw Jake on your graphics examples one of the images isnt working mate, just thought i would let ya know
 
Old 21-01-09, 08:52 PM   #38
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To put it simply mate like anything in live you've broken rules and being punished for it and when you signed up to the site you would have agreed to the t and c which will say ri are bit reponsible if you break the rules
they should have told me though when i had broken the rules, thats basically scamming me of my money and the referrals money?
 
Old 21-01-09, 08:53 PM   #39
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They only check your account when you verify for the gift how are they going to know you've broken the rules before they check
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Old 21-01-09, 08:54 PM   #40
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Originally Posted by pluss12 View Post
they get paid from the ads for the sign ups?? thats how it works sure u no that u work on FJ?
Yep, and that's exactly why we know that we don't always get paid for offers where T&C are broken. This will be the same for RI.

Plus, there are breaches that can have worse consequences than simply not being paid for an offer. If the breach in T&C is anything to do with multiple sign ups/ multiple offer completions, the businesses sometimes decide that the quality of leads are not good enough and end their affiliation with the freebie network (and again, I am not saying you have done this because I know nothing of your particular circumstances).

So basically there has to be rules in place to protect the network against not getting paid their commission, and to ensure the quality of leads to protect the long term future of the business.
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