eXceem - Support Delay..?

Sephora · 13-11-08, 10:32 AM

Seems like there's been quite a delay with getting tickets answered recently. I am just wondering how behind RI are at the moment..?
I submitted my original ticket on 05 November 2008 12:19 ; so it's been 8 days. Sorry if it seems as though I am impatient but I was used to hearing that RI were quite quick at getting things sorted and my experience so far is quite the opposite

Ash if u're reading this: Ticket ID: A87D5F

ndev2k · 13-11-08, 10:49 AM

I am having the same problems, I think it is about 8 days myself

pottageb · 13-11-08, 03:25 PM

I submitted a ticket on 30th October, no reply, so 2 weeks for me...

bigghair · 13-11-08, 03:59 PM

Things have slipped in the last month or so, Hope Ash gets to see this thread and can post to let everyone know that all is well with him and hopefully he'll be back to normal very soon.

Scribbler · 13-11-08, 04:09 PM

Careful Spiritual doesn't see this thread; he'll spontaneously combust

ainsleee · 13-11-08, 04:16 PM

Quote:

Originally Posted by scribbler

careful spiritual doesn't see this thread; he'll spontaneously combust

lmao

SandDancer · 13-11-08, 04:29 PM

well my account still says processing and it is now day 11

i also signed up after reading a few very possitive posts about RI , i hope its sorted soon or i wont be doing anymore

spiritual · 14-11-08, 02:45 PM

Quote:

Originally Posted by Scribbler

Careful Spiritual doesn't see this thread; he'll spontaneously combust

Scribbler, why don't you crawl back to the hole you came from.

And stop ****ing causing trouble

beezer123 · 14-11-08, 02:48 PM

I spoke to ash this morning

He has been unwell the past while and has been doing the best he can to get caught up on the backlog that has built up.

He has someone else starting tomorrow to help with support tickets.

Be prepared for the R.I comeback even though I don't think it has ever left.

SandDancer · 14-11-08, 03:00 PM

Quote:

Originally Posted by beezer123

I spoke to ash this morning

He has been unwell the past while and has been doing the best he can to get caught up on the backlog that has built up.

He has someone else starting tomorrow to help with support tickets.

Be prepared for the R.I comeback even though I don't think it has ever left.

at last

joewarne · 14-11-08, 03:02 PM

Quote:

Originally Posted by SandDancer

at last

he cant help being ill

SandDancer · 14-11-08, 03:03 PM

Quote:

Originally Posted by joewarne

he cant help being ill

i didnt say he could

Diesel · 14-11-08, 03:05 PM

Quote:

Originally Posted by joewarne

he cant help being ill

well obviously.

Sanddancer was just saying at last we've recieved a response from Ash. Its not like he was complaining when saying that so whats with the eye-roll??

joewarne · 14-11-08, 03:06 PM

"at last" makes it sound like ash had chosen to be away for a while

kind of disrespecting him imo

Sephora · 14-11-08, 03:17 PM

Even though he can't help getting ill I think it would have been more professional of him to let ppl know (just one lil post) that we should expect some delays... & it would have saved a few "disagreements" on eXceem.
Hopefully things will get back to normal with RI now.

spiritual · 14-11-08, 03:24 PM

I'm glad nothing serious has happened to Ash,

And it's good to know that he's got a bit of a extra hand
responding to support tickets. Hope Ash feels better =).....

Get Well Soon Mate.

SandDancer · 14-11-08, 03:52 PM

Quote:

Originally Posted by Sephora

Even though he can't help getting ill I think it would have been more professional of him to let ppl know (just one lil post) that we should expect some delays... & it would have saved a few "disagreements" on eXceem.
Hopefully things will get back to normal with RI now.

my thoughts exactly

13-11-08, 10:32 AM	#1
Sephora Challenger Join Date: Jan 2008 Location: Nottingham Posts: 2,950 Thanks: 1,370 Thanked 1,099 Times in 922 Posts	Support Delay..? Seems like there's been quite a delay with getting tickets answered recently. I am just wondering how behind RI are at the moment..? I submitted my original ticket on 05 November 2008 12:19 ; so it's been 8 days. Sorry if it seems as though I am impatient but I was used to hearing that RI were quite quick at getting things sorted and my experience so far is quite the opposite Ash if u're reading this: Ticket ID: A87D5F __________________ Tiffany & Co for only 2 refs!! On the newly updated site!!: Join the Conga NOW! *Freebies I've Received this year:* Spoiler Custom Orders: £9841 Vouchers: £1734 Bank Transfers: £9483 = £21,058 Items Received: iPod Shuffle \| Mopod \| Noise Magnets \| Nintendo Wii \| Police Mens Watch \| Wii Fit \| Wii Remote \| 2GB Zen Stone \| loads of Toys from AnaraToys \| DKNY watch \| Wii Nunchuck \| Tom Tom One Europe \| Karcher \| x2 Quinny Zapp Pushchairs \| x2 Tripp Trapp highchairs & baby kit \| Maxi Cosi car seat & cover \| Trunki \| Grobag \| Dyson DC23 Animal \| Playmobil & Lego sets \| Arthur Price cutlery & canteen \| Bvlgari charms bracelet & pendant \| La Rochere Glasses & Bowls \| Large Wheely Bug \| Tiffany & Co bracelet \| Wii Family Ski & Mario Kart \| Floor & ceiling lights \| Dog clippers & toys \| Children's books \| 4kg Soapnuts & etc \| Crayola Kits \| Biorb Fish Tank & bits \| Kids Birthday Party stuff \| iPod Shuffle \| Hipp Organic stuff \| Vax V-125 \| Loads of Carpet Washing Solutions \| Tiffany & Co bracelet \| Actifry \| Breadmaker & Bread Recipe Book \| Halloween Stuff \| Hipp Baby Milk \| Biorb Filters \| Le Creuset Wok, Blender, Kettle, & other kitchen stuff \| Dishwasher & stock of tablets, etc \| Flowers \| Playmais stuff \| Pillows \| Smeg FAB32 Fride/Freezer \| Glasses for me & hubby \| Toys from Amazon \| Books \| More Hipp Baby Milk \| Bathroom laminate flooring etc \| Shirts \| Lush stuff & gift sets \| Wooden Kitchen Combo & more Toys \| Corolle Doll & Accessories \| Amazon Vouchers \| Le Creuset drizzlers \| Playmobil Advent Calendars \| Digital Frame \| Leapfrog Tag \| Yoghurt Maker etc \| Discovery Dome and more Toys \| Small Kitchen Bits \| Waiting for/Verifying: £20 Amazon voucher BTs £1207, £221 £300 custom order for comp win (note to self: 1598)
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13-11-08, 10:49 AM	#2
ndev2k has a PR2 site. Join Date: Jun 2008 Location: St Helens Posts: 698 Thanks: 137 Thanked 127 Times in 109 Posts	I am having the same problems, I think it is about 8 days myself __________________ Free Gadgets \| PS3 News \| Free PS3 \| Free PS3 \| Free Wii Spoiler Received: DS Lite w/Cooking Guide (Consoles.FreebieJeebies) \| Bank Transfer £204 (modcons.FreebieJeebies) \| 320GB WD Portable HDD (gadgets.Real-Incentives) \| 8GB iPod Touch (apple.FreebieJeebies) \| Navman S70 3D Sat Nav (modcons.FreebieJeebies) \| Sony Playstation 3 80GB (FreebieJeebies Xmas Comp) \| £15 Amazon Voucher (FreebieJeebies Promos) \| Singstar Vol 1 & 2 (Freebiejeebies) \| Fisher Price Little People Santa's Sleigh (FreebieJeebies) \| 7 in 1 Trekker from Mothercare (Freebiejeebies) \| Singstar Abba (FreebieJeebies) Value Of Received Gifts : £1055(approx)
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13-11-08, 03:25 PM	#3
pottageb iPod 20gb Join Date: Oct 2005 Posts: 946 Thanks: 32 Thanked 24 Times in 22 Posts	I submitted a ticket on 30th October, no reply, so 2 weeks for me... __________________ Apple Incentives - 30 greens / 4 pending / 516 total iPods Giveaway - 3 greens iMac Giveaway - 3 greens
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13-11-08, 03:59 PM	#4
bigghair iPod Nano 1GB Join Date: Sep 2008 Posts: 83 Thanks: 12 Thanked 6 Times in 4 Posts	Things have slipped in the last month or so, Hope Ash gets to see this thread and can post to let everyone know that all is well with him and hopefully he'll be back to normal very soon.
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13-11-08, 04:09 PM	#5
Scribbler Uber-Hoff Join Date: Sep 2005 Location: Cardiff Posts: 978 Thanks: 83 Thanked 35 Times in 30 Posts	Careful Spiritual doesn't see this thread; he'll spontaneously combust __________________ Gifts.Real-Incentives 3 0 13 Screams for Greens! Gifts.Real-Incentives 7 0 167 <----------- Received 30/11/08 No spoilers for me! For more details visit my site ---->HERE<---- Free iPod \| Free Wii \| Free Xbox 360 \| Free PS3 \| Free iPhone \| Free MacBook \| Free Tiffany Jewellery
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13-11-08, 04:29 PM	#7
SandDancer Santa Bring Me An Iphone Join Date: Mar 2008 Location: north east Posts: 1,036 Thanks: 475 Thanked 629 Times in 310 Posts	well my account still says processing and it is now day 11 i also signed up after reading a few very possitive posts about RI , i hope its sorted soon or i wont be doing anymore __________________ Free iPhone \| Free Ps3 \| Free iPhone 3g Spoiler RECIEVED = 2gb ipod shuffle from giveaway,£459 bank transfer - freebiejeebies,DS LITE - freebiejeebies,£54 amazon voucher from POINTS.KUDOS,40gb ps3 - from FurbtasticM,£100 amazon voucher gifts.freepay,xbox360 fully loaded -giveaway,£170 bank transfer - freebiejeebies,£90 amazon voucher - giveaway,£153 bank trnasfer - freebiejeebies,£629 bank transfer - freebiejeebies,Custom order of work tools - £60 value - KUDOS,£30 Amazon voucher - freebiejeebies,£100 amazon voucher - kudos,£51 amazon voucher - freebiejeebies,£136 bank transfer -freebiejeebies ,Fish tank -£120 - freebijeebies, portable hard drive £60 - real-incentives,£41 amazon voucher - giveaway, £51 amazon - freebiejeebies, £68 amazon - real-incentives, £34 amazon - freebiejeebies, £45 amazon - kudos TOTAL = £2897 ROUGHLY
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14-11-08, 02:48 PM	#9
beezer123 LiF Beezer Join Date: Dec 2006 Location: Aberdeenshire Posts: 1,746 Thanks: 540 Thanked 258 Times in 191 Posts	I spoke to ash this morning He has been unwell the past while and has been doing the best he can to get caught up on the backlog that has built up. He has someone else starting tomorrow to help with support tickets. Be prepared for the R.I comeback even though I don't think it has ever left. __________________ My Sites www.macbook4u.co.uk www.a-free-ipod.com www.anythingisfree.co.uk Joint Venture Free iPods for search engine spiders open spoiler to see what im doing Spoiler currently working on: Apple.ri 6/5/63 Verifying: Ordered: Received: Macbook 13 inch from Apple incentives £570 Amazon Voucher instead of second MacBook from Apple.real incentices Netgear DG834N Router from Apple.freebiejeebies £26 Rollersnakes voucher from Apple.freebiejeebies iPod Touch 8Gb from Apple.Freebiejeebies iPod Nano 8gb from Apple.Freebiejeebies £150 Amazon Voucher from gifts.real-incentives £180 amazon voucher from Nextgen.giveaway. 2 x Apple iPhone from Apple incentives COD World at war from Apple Incentives Silver Apple iPod Nano 4gb from Apple incentives Nintendo Ds lite White from forfree4u Noise Magnets x2 forfree4u Approx value of gifts so far: £2310 Since Dec 2006 Updated 7/11/2008
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14-11-08, 03:06 PM	#14
joewarne Cross The Line Join Date: Nov 2007 Location: Great Yarmouth Posts: 3,171 Thanks: 801 Thanked 764 Times in 747 Posts	"at last" makes it sound like ash had chosen to be away for a while kind of disrespecting him imo __________________ Spoiler Received £900 Amazon Voucher ~ Gifts.Freepay \| Custom Order (£80) ~ Gifts.FreebieJeebies \| Nintendo DS Lite ~ Gifts.FreebieJeebies \| £54 Play.com Voucher ~ Gifts.KudosNetwork \| £442 Amazon Vouchers ~ Gifts.FreebieJeebies \| 32" Samsung HDTV ~ Gifts.FreebieJeebies \| £10 Amazon Voucher ~ Freebiejeebies \| 8GB iPod Touch ~ KudosNetwork Competition \| £100 Amazon Vouchers ~ Wii.Real-Incentives \| 1GB iPod Shuffle ~ Apple.Freebiejeebies \| £787.50 Bank Transfers ~ Gifts.Kudosnetwork \| Custom Orders Totalling £453 ~ Gifts.Kudosnetwork \| £700 Amazon Vouchers ~ Laptops.Freepay \| £185 Amazon Vouchers ~ iPods.Freepay \| Xbox 360 Elite Console + Wireless Entertainment Pack ~ Real-Incentives Comp \| iPod Nano ~ iPods.Real-Incentives \| £180 Amazon vouchers ~ Gaming.freepay \| £270 Amazon Vouchers ~ istuff.freepay \| £280 Amazon Vouchers ~ ps3.freepay Approx ~ £5538.50 Free Macbook Air \| Free HDTV \| Free iPod Touch \| Free PS3 \| Free Playstation 3 \| PS3 Username: Joewarne
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14-11-08, 03:17 PM	#15
Sephora Challenger Join Date: Jan 2008 Location: Nottingham Posts: 2,950 Thanks: 1,370 Thanked 1,099 Times in 922 Posts	Even though he can't help getting ill I think it would have been more professional of him to let ppl know (just one lil post) that we should expect some delays... & it would have saved a few "disagreements" on eXceem. Hopefully things will get back to normal with RI now. __________________ Tiffany & Co for only 2 refs!! On the newly updated site!!: Join the Conga NOW! *Freebies I've Received this year:* Spoiler Custom Orders: £9841 Vouchers: £1734 Bank Transfers: £9483 = £21,058 Items Received: iPod Shuffle \| Mopod \| Noise Magnets \| Nintendo Wii \| Police Mens Watch \| Wii Fit \| Wii Remote \| 2GB Zen Stone \| loads of Toys from AnaraToys \| DKNY watch \| Wii Nunchuck \| Tom Tom One Europe \| Karcher \| x2 Quinny Zapp Pushchairs \| x2 Tripp Trapp highchairs & baby kit \| Maxi Cosi car seat & cover \| Trunki \| Grobag \| Dyson DC23 Animal \| Playmobil & Lego sets \| Arthur Price cutlery & canteen \| Bvlgari charms bracelet & pendant \| La Rochere Glasses & Bowls \| Large Wheely Bug \| Tiffany & Co bracelet \| Wii Family Ski & Mario Kart \| Floor & ceiling lights \| Dog clippers & toys \| Children's books \| 4kg Soapnuts & etc \| Crayola Kits \| Biorb Fish Tank & bits \| Kids Birthday Party stuff \| iPod Shuffle \| Hipp Organic stuff \| Vax V-125 \| Loads of Carpet Washing Solutions \| Tiffany & Co bracelet \| Actifry \| Breadmaker & Bread Recipe Book \| Halloween Stuff \| Hipp Baby Milk \| Biorb Filters \| Le Creuset Wok, Blender, Kettle, & other kitchen stuff \| Dishwasher & stock of tablets, etc \| Flowers \| Playmais stuff \| Pillows \| Smeg FAB32 Fride/Freezer \| Glasses for me & hubby \| Toys from Amazon \| Books \| More Hipp Baby Milk \| Bathroom laminate flooring etc \| Shirts \| Lush stuff & gift sets \| Wooden Kitchen Combo & more Toys \| Corolle Doll & Accessories \| Amazon Vouchers \| Le Creuset drizzlers \| Playmobil Advent Calendars \| Digital Frame \| Leapfrog Tag \| Yoghurt Maker etc \| Discovery Dome and more Toys \| Small Kitchen Bits \| Waiting for/Verifying: £20 Amazon voucher BTs £1207, £221 £300 custom order for comp win (note to self: 1598)
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14-11-08, 03:24 PM	#16
spiritual iPod 20gb Join Date: Feb 2008 Posts: 587 Thanks: 31 Thanked 44 Times in 40 Posts	I'm glad nothing serious has happened to Ash, And it's good to know that he's got a bit of a extra hand responding to support tickets. Hope Ash feels better =)..... Get Well Soon Mate. __________________ Spoiler Received Freepay: £185.00 Amazon Voucher Waiting On Real Incentives: £60 Check
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