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![]() ![]() ![]() | Support Delay..?Seems like there's been quite a delay with getting tickets answered recently. I am just wondering how behind RI are at the moment..? I submitted my original ticket on 05 November 2008 12:19 ; so it's been 8 days. Sorry if it seems as though I am impatient but I was used to hearing that RI were quite quick at getting things sorted and my experience so far is quite the opposite Ash if u're reading this: Ticket ID: A87D5F
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![]() | I submitted a ticket on 30th October, no reply, so 2 weeks for me...
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| The Following User Says Thank You to pottageb For This Useful Post: | Sephora (13-11-08) |
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![]() | Things have slipped in the last month or so, Hope Ash gets to see this thread and can post to let everyone know that all is well with him and hopefully he'll be back to normal very soon. |
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| The Following User Says Thank You to bigghair For This Useful Post: | Sephora (13-11-08) |
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![]() | Careful Spiritual doesn't see this thread; he'll spontaneously combust
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![]() ![]() | lmao
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| | #7 |
| Santa Bring Me An Iphone | well my account still says processing and it is now day 11
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| The Following User Says Thank You to SandDancer For This Useful Post: | Sephora (14-11-08) |
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| iPod 20gb | Quote:
And stop ****ing causing trouble Last edited by spiritual; 14-11-08 at 02:49 PM.. | |
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| LiF Beezer | I spoke to ash this morning He has been unwell the past while and has been doing the best he can to get caught up on the backlog that has built up. He has someone else starting tomorrow to help with support tickets. Be prepared for the R.I comeback even though I don't think it has ever left.
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| The Following User Says Thank You to beezer123 For This Useful Post: | Sephora (14-11-08) |
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| Santa Bring Me An Iphone | Quote:
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| Cross The Line |
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![]() | well obviously. Sanddancer was just saying at last we've recieved a response from Ash. Its not like he was complaining when saying that so whats with the eye-roll??
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| Cross The Line | "at last" makes it sound like ash had chosen to be away for a while kind of disrespecting him imo
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| The Following User Says Thank You to joewarne For This Useful Post: | arcticfox (14-11-08) |
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![]() ![]() ![]() | Even though he can't help getting ill I think it would have been more professional of him to let ppl know (just one lil post) that we should expect some delays... & it would have saved a few "disagreements" on eXceem. Hopefully things will get back to normal with RI now.
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| The Following User Says Thank You to Sephora For This Useful Post: | SandDancer (14-11-08) |
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| iPod 20gb | I'm glad nothing serious has happened to Ash, And it's good to know that he's got a bit of a extra hand responding to support tickets. Hope Ash feels better =)..... Get Well Soon Mate.
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| Santa Bring Me An Iphone | Quote:
my thoughts exactly
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