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not had a ticket anwsered

This is a discussion on not had a ticket anwsered within the Real Incentives forums, part of the Old Networks category; i made a ticket enquiring about a custom gift on thurs/fri, i havnt heard anything back yet. this is my ...

 
 
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Old 07-11-08, 09:13 AM   #1
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not had a ticket anwsered


i made a ticket enquiring about a custom gift on thurs/fri, i havnt heard anything back yet.

this is my 1st ticket so i dont know how long it takes.

can any1 enlighten me?

cheers
 
Old 07-11-08, 09:27 AM   #2
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Re: not had a ticket anwsered


sorry, my ticket ID is : F85862
 
Old 07-11-08, 09:37 AM   #3
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Re: not had a ticket anwsered


Ash is beginning to get quite busy due to it being closer to xmas.

I believe he has taken someone on to help with the support tickets, but believe me he will have a lot to get through.
We also have to take into consideration his personal life as he is quite young so will still want a life.

Give him another week or so and try not to panic. He will get back to you.
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Old 07-11-08, 10:53 AM   #4
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Re: not had a ticket anwsered


quite young? lol
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Old 07-11-08, 11:40 AM   #5
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Re: not had a ticket anwsered


I'm starting to get quite annoyed. I sent a ticket on Monday asking why I've been processing for 3 weeks. No reply
 
Old 07-11-08, 11:47 AM   #6
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Re: not had a ticket anwsered


Quote:
Originally Posted by the_icks View Post
quite young? lol
what?
 
Old 07-11-08, 12:21 PM   #7
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Re: not had a ticket anwsered


so how long do we have to weait for our gift to be shipped
 
Old 07-11-08, 12:27 PM   #8
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Re: not had a ticket anwsered


Well he is, Ash is only 20 or so if I've got my information right.

I've used real-incentives for over two years and have yet to fault them for anything.
I'm not sure if Ash is a student or if he does this full-time but he will have other things going on in his life.

Try and be patient and believe me you will get your gift.
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Old 07-11-08, 12:29 PM   #9
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Re: not had a ticket anwsered


i think trying to be patient goes out the window m8 , when someone has been processing for 3 weeks, and getting no reply's to tickets
 
Old 07-11-08, 12:30 PM   #10
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Re: not had a ticket anwsered


Three weeks is quite a while.

I'll see if I can get hold of him on msn for you next time he's on
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Old 07-11-08, 12:32 PM   #11
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Re: not had a ticket anwsered


it's not me thats been 3 weeks m8 it is one of the members above ^^^ ive only been processing for 5 days


Quote:
Originally Posted by beezer123 View Post
Three weeks is quite a while.

I'll see if I can get hold of him on msn for you next time he's on
 
Old 07-11-08, 12:56 PM   #12
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Re: not had a ticket anwsered


Don't get me wrong, RI are one of the best networks out there; that's why it's unusual for Ash to be so slack.

He seems to be taking longer and longer to respond these days and isn't on exceem so often either...

I'd appreciate it if you could give him a nudge next time you speak to him Beezer
 
Old 07-11-08, 12:56 PM   #13
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Re: not had a ticket anwsered


Doesn't he say up to 30 days for processing?
 
Old 07-11-08, 01:04 PM   #14
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Re: not had a ticket anwsered


Quote:
Originally Posted by the_saint View Post
Doesn't he say up to 30 days for processing?
i think it says 2-10 days
 
Old 07-11-08, 01:54 PM   #15
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Re: not had a ticket anwsered


ah god damn, i will wait abit longer, i just wanna know how many greens i need for my custom gift
 
Old 07-11-08, 01:57 PM   #16
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Re: not had a ticket anwsered


Quote:
Originally Posted by dowsett View Post
ah god damn, i will wait abit longer, i just wanna know how many greens i need for my custom gift
to get a rough idea, find out the cost of the item and divide it by 17, the answer will be approx the number of refs needed.
 
Old 07-11-08, 02:20 PM   #17
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Re: not had a ticket anwsered


Quote:
Originally Posted by arcticfox View Post
to get a rough idea, find out the cost of the item and divide it by 17, the answer will be approx the number of refs needed.
:o 58 referals !!

guess i will take myself to the network that only asks for 25.

cheers arctic
 
Old 07-11-08, 02:58 PM   #18
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Re: not had a ticket anwsered


Quote:
Originally Posted by dowsett View Post
:o 58 referals !!

guess i will take myself to the network that only asks for 25.

cheers arctic
sounds like freepay, good luck trying to get all those referrals in time. Personally I'd use a site like RI because if you get a few referrals then dont want to continue, you can at least cash them in for something. You cant do that with freepay so even if you get 24 that wont be enough.

If you mentioned what you were wanting, maybe a member could tell you as its maybe been asked before.
 
Old 07-11-08, 03:47 PM   #19
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Re: not had a ticket anwsered


Quote:
Originally Posted by arcticfox View Post
sounds like freepay, good luck trying to get all those referrals in time. Personally I'd use a site like RI because if you get a few referrals then dont want to continue, you can at least cash them in for something. You cant do that with freepay so even if you get 24 that wont be enough.

If you mentioned what you were wanting, maybe a member could tell you as its maybe been asked before.
nah, PC give away.

im after an alienware area 51 laptop.
 
Old 08-11-08, 02:00 AM   #20
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Re: not had a ticket anwsered


im still waiting for my amazon voucher for the competition
 
 

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