eXceem - not had a ticket anwsered

ainsleee · 09-11-08, 06:38 PM

Im still waiting ash to answer my support ticket about a pending. I dont know whats got into you ash buddy but you seem to be slaking alot lately, making me think twice about using your services...and you've been good up until the last few weeks.

rollingsta · 09-11-08, 08:11 PM

maybe ash is having a few problems. i am sure he went let you down

spiritual · 10-11-08, 04:11 PM

For those waiting to hear from the Support team.

Give them a break, Do you know how many support tickets Real Incentives get, don't forget their are over hundreds of members who are not all on exceem.. I had no problem with my support ticket. Was a bit late, but later is better than nothing. And I thank Ash and the team for all their hard work

Lee

spiritual · 10-11-08, 04:14 PM

Quote:

Originally Posted by ainsleee

Im still waiting ash to answer my support ticket about a pending. I dont know whats got into you ash buddy but you seem to be slaking alot lately, making me think twice about using your services...and you've been good up until the last few weeks.

Slaking I don't think so, I sent in a support ticket and got a reply, And as for your Pending I would contact the user, and get them to contact the company they did the offer for....... Show some respect towards Real Incentives dude, Their the best damn site around. I'd like to see you try and get through over 400 support tickets in one day.

the_saint · 10-11-08, 04:21 PM

I got a response to mine this morning at just after 3.00am!

Obviously their not slacking but just have a lot to do. It will be answered.

SandDancer · 10-11-08, 04:28 PM

Quote:

Originally Posted by spiritual

Slaking I don't think so, I sent in a support ticket and got a reply, And as for your Pending I would contact the user, and get them to contact the company they did the offer for....... Show some respect towards Real Incentives dude, Their the best damn site around. I'd like to see you try and get through over 400 support tickets in one day.

i also got a reply last night ... for above ^^^ how would contacting your refferal and asking them to contact the company they did the offer for help with a pending .

omairt · 10-11-08, 04:32 PM

Don't tell your referral to contact the company they did the offer for. Get them to send the support ticket to RI.

If you get in touch with the offer company you'll go through to the customer services when this sort of thing is probably dealt with by their marketing department and tradedoubler, etc.

Scribbler · 10-11-08, 04:37 PM

Quote:

Originally Posted by spiritual

Slaking I don't think so, I sent in a support ticket and got a reply, And as for your Pending I would contact the user, and get them to contact the company they did the offer for....... Show some respect towards Real Incentives dude, Their the best damn site around. I'd like to see you try and get through over 400 support tickets in one day.

What I said was, and I quote: "RI are one of the best networks out there; that's why it's unusual for Ash to be so slack." I was talking in reference to their usual high standards.

What's with the attitude?

arcticfox · 10-11-08, 04:40 PM

Quote:

Originally Posted by Scribbler

What I said was, and I quote: "RI are one of the best networks out there; that's why it's unusual for Ash to be so slack." I was talking in reference to their usual high standards.

What's with the attitude?

spiritual was quoting a post from ainslee and not one from you

ndev2k · 10-11-08, 04:42 PM

I think it was in response to ainsleee's comment not yours scribbler

EDIT: arctic beat me to it again

JimBeam251 · 10-11-08, 04:58 PM

mine was answered today yay

ainsleee · 10-11-08, 06:12 PM

Quote:

Originally Posted by spiritual

Slaking I don't think so, I sent in a support ticket and got a reply, And as for your Pending I would contact the user, and get them to contact the company they did the offer for....... Show some respect towards Real Incentives dude, Their the best damn site around. I'd like to see you try and get through over 400 support tickets in one day.

Your one touchy fella mate, How am I disrespecting Real-Incentives? I was comparing his current customer service rate , with how it was in the past, and in my opinion it seems slack compared to how ash usually is (quick and efficient). I know ash has a life, and I know that he has to deal with alot of support tickets.

The user involved has also said he contacted RI support about the situation, but I haven't heard anything about it.

spiritual · 11-11-08, 06:45 AM

Quote:

Originally Posted by ainsleee

Your one touchy fella mate, How am I disrespecting Real-Incentives? I was comparing his current customer service rate , with how it was in the past, and in my opinion it seems slack compared to how ash usually is (quick and efficient). I know ash has a life, and I know that he has to deal with alot of support tickets.

The user involved has also said he contacted RI support about the situation, but I haven't heard anything about it.

Hey dude

How am I a touchy fella?? I was replying to
your question in a nice way. Just because I support the network.
So their is no need to bite my head off. I won't bother replying next time. Peace

Scribbler · 11-11-08, 09:30 AM

Very mature Spiritual. You left me negative rep for what? Asking why you had a problem with my post? Blimey, I'd hate to see you properly disrespected; you'd probably explode!

Grow up and chill out dude

ainsleee · 11-11-08, 12:26 PM

Quote:

Originally Posted by Scribbler

Very mature Spiritual. You left me negative rep for what? Asking why you had a problem with my post? Blimey, I'd hate to see you properly disrespected; you'd probably explode!

Grow up and chill out dude

Lol he did it to me too lmao, hes so broody must be tht time of the month lol.

ndev2k · 11-11-08, 12:38 PM

I am still waiting for a reply to my ticket which I raised over 5 days ago

ID - 22E9BE

This has already cost me a green because 2 of my refs have completed the books direct offer but because he hadn't replied to their tickets regarding the offer credit one of them has cancelled and the other is very dubious now of the whole freebie scene.

This is not good for the rep of RI. I hope he gets things sorted.

I also hope everything is ok with him

**claire80** · 11-11-08, 12:46 PM

i dont normally get involved on these kind of threads but ive been waiting 8 days now Ash .

spiritual · 11-11-08, 01:22 PM

Quote:

Originally Posted by Scribbler

Very mature Spiritual. You left me negative rep for what? Asking why you had a problem with my post? Blimey, I'd hate to see you properly disrespected; you'd probably explode!

Grow up and chill out dude

No you said I have an attitude problem, yet I wasn't even replying to your comment, re read the threads dumb ass, and you'll find that one out.

It seems my reply got deleted before.

And ainsleee how was I being touchy, I gave you a reply which I thought was a nice one in my opinion, I wasn't swearing or anything.........

**claire80** · 11-11-08, 01:59 PM

i suggest you sort your sig out

09-11-08, 06:38 PM	#21
ainsleee Sup ;) Join Date: May 2008 Location: Sandfields, Port Talbot Posts: 1,445 Thanks: 401 Thanked 270 Times in 221 Posts	Re: not had a ticket anwsered Im still waiting ash to answer my support ticket about a pending. I dont know whats got into you ash buddy but you seem to be slaking alot lately, making me think twice about using your services...and you've been good up until the last few weeks. __________________ Check out my sites: Free G1 \| Free Gifts
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09-11-08, 08:11 PM	#22
rollingsta Hi, Wanna Play? Join Date: Sep 2008 Location: luton england Posts: 839 Thanks: 251 Thanked 113 Times in 96 Posts	Re: not had a ticket anwsered maybe ash is having a few problems. i am sure he went let you down __________________ Received = Nike Air Force Ones £60 from RI Coolio to Win BB keep him in.
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10-11-08, 04:11 PM	#23
spiritual iPod 20gb Join Date: Feb 2008 Posts: 587 Thanks: 31 Thanked 44 Times in 40 Posts	Re: not had a ticket anwsered For those waiting to hear from the Support team. Give them a break, Do you know how many support tickets Real Incentives get, don't forget their are over hundreds of members who are not all on exceem.. I had no problem with my support ticket. Was a bit late, but later is better than nothing. And I thank Ash and the team for all their hard work Lee __________________ Spoiler Received Freepay: £185.00 Amazon Voucher Waiting On Real Incentives: £60 Check
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10-11-08, 04:21 PM	#25
the_saint Has a cold. Again. Join Date: Jan 2007 Location: Manchester Posts: 4,362 Thanks: 492 Thanked 754 Times in 570 Posts	Re: not had a ticket anwsered I got a response to mine this morning at just after 3.00am! Obviously their not slacking but just have a lot to do. It will be answered. __________________ My sites: Free iphone 3G 4u, Gadget 4 Free
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10-11-08, 04:32 PM	#27
omairt ◦◦◦◦◦◦◦◦◦◦◦◦◦◦◦◦ Join Date: Jul 2007 Location: ˈɝːθ Posts: 1,698 Thanks: 513 Thanked 505 Times in 407 Posts	Re: not had a ticket anwsered Don't tell your referral to contact the company they did the offer for. Get them to send the support ticket to RI. If you get in touch with the offer company you'll go through to the customer services when this sort of thing is probably dealt with by their marketing department and tradedoubler, etc. __________________ Free MacBook Air \| Free PS3 \| Free iPhone 3G \| Free iPod Touch Click here to join the iPhoneForFree Conga! 2nd spot up for grabs!
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10-11-08, 04:42 PM	#30
ndev2k has a PR2 site. Join Date: Jun 2008 Location: St Helens Posts: 698 Thanks: 137 Thanked 127 Times in 109 Posts	Re: not had a ticket anwsered I think it was in response to ainsleee's comment not yours scribbler EDIT: arctic beat me to it again __________________ Free Gadgets \| PS3 News \| Free PS3 \| Free PS3 \| Free Wii Spoiler Received: DS Lite w/Cooking Guide (Consoles.FreebieJeebies) \| Bank Transfer £204 (modcons.FreebieJeebies) \| 320GB WD Portable HDD (gadgets.Real-Incentives) \| 8GB iPod Touch (apple.FreebieJeebies) \| Navman S70 3D Sat Nav (modcons.FreebieJeebies) \| Sony Playstation 3 80GB (FreebieJeebies Xmas Comp) \| £15 Amazon Voucher (FreebieJeebies Promos) \| Singstar Vol 1 & 2 (Freebiejeebies) \| Fisher Price Little People Santa's Sleigh (FreebieJeebies) \| 7 in 1 Trekker from Mothercare (Freebiejeebies) \| Singstar Abba (FreebieJeebies) Value Of Received Gifts : £1055(approx)
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10-11-08, 04:58 PM	#31
JimBeam251 eXtra! Join Date: Sep 2008 Location: Liverpool, UK Posts: 1,023 Thanks: 330 Thanked 191 Times in 176 Posts	Re: not had a ticket anwsered mine was answered today yay __________________ Free Consoles www.Free-Incentives.co.uk Consoles.Real-Incentives: 7 / 5 / 233 (12) Gadgets.Real-Incentives: 0 / 0 / 0 (4) Total Received: £100 Amazon Voucher (R.I Competition), 1TB Buffalo Drivestation HDD (4 Refs)
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11-11-08, 09:30 AM	#34
Scribbler Uber-Hoff Join Date: Sep 2005 Location: Cardiff Posts: 978 Thanks: 83 Thanked 35 Times in 30 Posts	Very mature Spiritual. You left me negative rep for what? Asking why you had a problem with my post? Blimey, I'd hate to see you properly disrespected; you'd probably explode! Grow up and chill out dude __________________ Gifts.Real-Incentives 3 0 13 Screams for Greens! Gifts.Real-Incentives 7 0 167 <----------- Received 30/11/08 No spoilers for me! For more details visit my site ---->HERE<---- Free iPod \| Free Wii \| Free Xbox 360 \| Free PS3 \| Free iPhone \| Free MacBook \| Free Tiffany Jewellery
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11-11-08, 12:38 PM	#36
ndev2k has a PR2 site. Join Date: Jun 2008 Location: St Helens Posts: 698 Thanks: 137 Thanked 127 Times in 109 Posts	I am still waiting for a reply to my ticket which I raised over 5 days ago ID - 22E9BE This has already cost me a green because 2 of my refs have completed the books direct offer but because he hadn't replied to their tickets regarding the offer credit one of them has cancelled and the other is very dubious now of the whole freebie scene. This is not good for the rep of RI. I hope he gets things sorted. I also hope everything is ok with him __________________ Free Gadgets \| PS3 News \| Free PS3 \| Free PS3 \| Free Wii Spoiler Received: DS Lite w/Cooking Guide (Consoles.FreebieJeebies) \| Bank Transfer £204 (modcons.FreebieJeebies) \| 320GB WD Portable HDD (gadgets.Real-Incentives) \| 8GB iPod Touch (apple.FreebieJeebies) \| Navman S70 3D Sat Nav (modcons.FreebieJeebies) \| Sony Playstation 3 80GB (FreebieJeebies Xmas Comp) \| £15 Amazon Voucher (FreebieJeebies Promos) \| Singstar Vol 1 & 2 (Freebiejeebies) \| Fisher Price Little People Santa's Sleigh (FreebieJeebies) \| 7 in 1 Trekker from Mothercare (Freebiejeebies) \| Singstar Abba (FreebieJeebies) Value Of Received Gifts : £1055(approx)
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11-11-08, 12:46 PM	#37
claire80 Moderator Join Date: Apr 2006 Location: West Midlands Posts: 9,296 Thanks: 1,547 Thanked 2,226 Times in 1,947 Posts	i dont normally get involved on these kind of threads but ive been waiting 8 days now Ash . __________________ Spoiler Total Amount of Freebies as of 9/1/09 = £13,114
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11-11-08, 01:59 PM	#39
claire80 Moderator Join Date: Apr 2006 Location: West Midlands Posts: 9,296 Thanks: 1,547 Thanked 2,226 Times in 1,947 Posts	i suggest you sort your sig out __________________ Spoiler Total Amount of Freebies as of 9/1/09 = £13,114

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