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Old 05-09-08, 05:07 PM   #1
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Real Incentives Servers Down?
Anyone else having problems on Ri?
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Old 05-09-08, 05:08 PM   #2
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Re: Real Incentives Servers Down?
Yes, I am. And I am in DESPERATE need for Ash to answer my support ticket already! It is my 16th on Sunday and I NEED to get vouchers from Apple.RI and Wii.Ri in order to go with my present!!!
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Old 05-09-08, 05:10 PM   #3
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Re: Real Incentives Servers Down?
Quote:
Originally Posted by FurbtasticM View Post
Anyone else having problems on Ri?
cant get the sites open here either.
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Old 05-09-08, 05:13 PM   #4
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Re: Real Incentives Servers Down?
are you all getting:

"Connection Interrupted

The document contains no data.

The network link was interrupted while negotiating a connection. Please try again.

"? thats what I'm getting :/
and it was working around 20 mins ago, I just logged onto gifts.RI.
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Old 05-09-08, 05:14 PM   #5
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Re: Real Incentives Servers Down?
Quote:
Originally Posted by Larkino View Post
are you all getting:

"Connection Interrupted

The document contains no data.

The network link was interrupted while negotiating a connection. Please try again.

"? thats what I'm getting :/
and it was working around 20 mins ago, I just logged onto gifts.RI.
thats what i'm getting.
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Old 05-09-08, 05:17 PM   #6
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Re: Real Incentives Servers Down?
Contacting our hosting services now. Should be back up working shortly. Only been down for 10 minutes or so,

Ash
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Old 05-09-08, 05:19 PM   #7
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Re: Real Incentives Servers Down?
Educated guess says a service on the server has died, a simple reboot should make it all fine and dandy
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Old 05-09-08, 05:19 PM   #8
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Re: Real Incentives Servers Down?
Quote:
Originally Posted by wheretoturn View Post
Contacting our hosting services now. Should be back up working shortly. Only been down for 10 minutes or so,

Ash
Thanks Ash. Would it be possible if you have time to check my ticket as well?
(Ticket ID: 4356BF)
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Old 05-09-08, 05:22 PM   #9
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Re: Real Incentives Servers Down?
Ok, servers being rebooted within the next 15 minutes, should all work fine after that,

Delude - Can't access tickets until its back up, so will do asap,

Ash
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Old 05-09-08, 05:24 PM   #10
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Re: Real Incentives Servers Down?
Ash, thank you so much dude
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Old 05-09-08, 05:33 PM   #11
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Re: Real Incentives Servers Down?
yes, and my brother in law was doing a coral offer around 1 hour ago so i hope that dont effect it.
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Old 05-09-08, 06:19 PM   #12
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Re: Real Incentives Servers Down?
yeh any chance of my ticket aswell ash?
4BE1F1 Laptops.Real-Incentives another custom order and ipod colour inquiry 4d 17 August 2008 11:27
4 days ain't normal for RI
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Old 05-09-08, 06:25 PM   #13
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Re: Real Incentives Servers Down?
Sites are back up. Offers wouldn't have been affected after they'd been clicked as its tracked externally from the sites.

All tickets will be answered by the end of tonight,

Half way through PVP incentives, so fingers crossed i can start on tiffany by tomorrow morning, then the rest will follow for the updated design,

Ash
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Old 05-09-08, 06:42 PM   #14
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Re: Real Incentives Servers Down?
Quote:
Originally Posted by delude View Post
Yes, I am. And I am in DESPERATE need for Ash to answer my support ticket already! It is my 16th on Sunday and I NEED to get vouchers from Apple.RI and Wii.Ri in order to go with my present!!!
youngster!
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Old 05-09-08, 06:43 PM   #15
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Re: Real Incentives Servers Down?
Quote:
Originally Posted by wheretoturn View Post
Sites are back up. Offers wouldn't have been affected after they'd been clicked as its tracked externally from the sites.

All tickets will be answered by the end of tonight,

Half way through PVP incentives, so fingers crossed i can start on tiffany by tomorrow morning, then the rest will follow for the updated design,

Ash
Any luck locating any wii fits? lol
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Old 05-09-08, 06:46 PM   #16
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Re: Real Incentives Servers Down?
Quote:
Originally Posted by arcticfox View Post
Any luck locating any wii fits? lol
Unfortunately not. Will be making making an announcement shortly offering 100% cash value,

Ash
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Old 05-09-08, 06:50 PM   #17
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Re: Real Incentives Servers Down?
Quote:
Originally Posted by wheretoturn View Post
Unfortunately not. Will be making making an announcement shortly offering 100% cash value,

Ash
can this be done as a custom order?
\e.g i order 10 wii fits and get the cash equivelent?
so like (pound symbol, on european keyboard)800 i think, how much are wii fits?
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Old 05-09-08, 06:54 PM   #18
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Re: Real Incentives Servers Down?
Quo