Real Incentives Servers Down?

[FurbtasticM]

Glad to see it was only a minimal server outage Ash.

I hit verify earlier in the week for a cash out. A couple more pendings have gone green in the meantime, can you take those into account as well

Cheers,

Furb

[C.Ronaldo]

Originally Posted by delude

All tickets would be answered?

doesn't look like it...

[C.Ronaldo]

Originally Posted by delude

All tickets would be answered?

has he answered yours yet mate?

[delude]

Nope. I needed the vouchers for tomorrow, but it looks like I am going to have to put it towards a late birthday present.

[Callumb]

for some reason i cant sign into the ticket area. I ave verifyed my email address and that but it wont regoise my password. Its saying that that there is a Incorrect login. Please try again. and all the details are correct!

[C.Ronaldo]

Originally Posted by delude

Nope. I needed the vouchers for tomorrow, but it looks like I am going to have to put it towards a late birthday present.

unlucky mate, he hasn't answered mine either. Think Ash should hire someone to answer support tickets or something because he clearly can't handle the workload.

[arcticfox]

Originally Posted by C.Ronaldo

unlucky mate, he hasn't answered mine either. Think Ash should hire someone to answer support tickets or something because he clearly can't handle the workload.

You have absolutely no idea whether something popped up and meant that ash couldnt answer support tickets so I don't think it;s a case of him not being able to "handle the workload".

owners have real lives also

[C.Ronaldo]

Originally Posted by arcticfox

You have absolutely no idea whether something popped up and meant that ash couldnt answer support tickets so I don't think it;s a case of him not being able to "handle the workload".

owners have real lives also

this issue hasn't only occurred with this one ticket, it's been happening the past few months. Replies are given in weeks. I get faster replies from freepay at times.

[rhysjones_1]

Originally Posted by C.Ronaldo

unlucky mate, he hasn't answered mine either. Think Ash should hire someone to answer support tickets or something because he clearly can't handle the workload.

I think he can handel the workload, but I do agree that if he did hire someone, it would be alot better for all of us

Originally Posted by arcticfox

You have absolutely no idea whether something popped up and meant that ash couldnt answer support tickets so I don't think it;s a case of him not being able to "handle the workload".

owners have real lives also

so0 if the police don't show up in a town for days, hunderads die, them having a life would be a reasonable excuse?
he should, and in most cases answer ticket once a day in my opinion, he should have a life, but he does own a company and have a responcability to run it well
what if you didn't deliver your letters to people, would that be fair enough? (hopefully you are a postman and i'm not thinking of someone else)

Originally Posted by C.Ronaldo

this issue hasn't only occurred with this one ticket, it's been happening the past few months. Replies are given in weeks. I get faster replies from freepay at times.

weeks is a bit long mate, what kind of ticket are they?

p.s, not trashing ash, just like arguing

[arcticfox]

Originally Posted by C.Ronaldo

this issue hasn't only occurred with this one ticket, it's been happening the past few months. Replies are given in weeks. I get faster replies from freepay at times.

I never said that it was about one ticket

what i said was give the guy a break when you dont know why your ticket hasnt been answered.

There are plenty other networks if you're not satisfied with real-incentives but dont compare them to freepay.

[arcticfox]

Originally Posted by rhysjones_1

so0 if the police don't show up in a town for days, hunderads die, them having a life would be a reasonable excuse?
he should, and in most cases answer ticket once a day in my opinion, he should have a life, but he does own a company and have a responcability to run it wel

I dont think I've ever heard a more stupid argument. That's really absurd, comparing ash not answering tickets to people getting killed because the police didnt show up.

Maybe you want to start a network and see if you could deal with what they have to put up with before you criticise.

[rhysjones_1]

Originally Posted by arcticfox

I dont think I've ever heard a more stupid argument. That's really absurd, comparing ash not answering tickets to people getting killed because the police didnt show up.

Maybe you want to start a network and see if you could deal with what they have to put up with before you criticise.

okay maybe i went abit over board with that analagy (can't spell)
and as i said, I'm not criticising I'm very happy with RI
if we could start a network, we would really be using RI would we

[delude]

Ash answered my ticket, and was very polite as usual. To be fair, I should have given him more notice and I thank him very much for sorting my personal demands exactly as I wanted them.
Ash is very professional and hard working, and I think the time things have taken has been more than reasonable.

Thanks

[rhysjones_1]

Originally Posted by delude

Ash answered my ticket, and was very polite as usual. To be fair, I should have given him more notice and I thank him very much for sorting my personal demands exactly as I wanted them.
Ash is very professional and hard working, and I think the time things have taken has been more than reasonable.

Thanks

yeh as i say, i am in no way shape or form criticising ash or that network(to spite being slightly drunk )

[Jon]

You have to take into account most companies only offer customer service from 9-5, or 8-8 mon-fri, very few companies offer full customer service on a weekend...

[rhysjones_1]

ohh well i didn't really know that
maybe it would bee better if there was a set time everyday that ash would answer tickets
like 1-2 or something

[jazzy639]

Apple.RI is down for me, anyone else?

[wheretoturn]

Originally Posted by jazzy639

Apple.RI is down for me, anyone else?

Working fine for me .....

Ash

[jazzy639]

Originally Posted by wheretoturn

Working fine for me .....

Ash

ok, somethings up with my net