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This is a discussion on Non-Credit, been over 30 days Ash within the Real Incentives forums, part of the Old Networks category; Hello all, Hi Ash, I wanted to know if anything has been done regarding my non credited booksdirect that I ...
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19-08-08, 06:45 PM
| #1 |
| iPod 20gb  Join Date: Nov 2007 Location: Dagenham, Essex
Posts: 979
  | Non-Credit, been over 30 days AshHello all, Hi Ash, I wanted to know if anything has been done regarding my non credited booksdirect that I placed over a month ago, actually before I went away which was the same time you did. I have put in a support ticket and sent the nocredit email over 30 days ago. Support ticket ID:3CA792 Been around 5 days now. Thanks Gary |
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19-08-08, 06:54 PM
| #2 |
| blah blah blah  Join Date: Nov 2005 Location: Here
Posts: 18,023
  | Re: Non-Credit, been over 30 days AshI could have sworn this was exceem and not real-incentives support page.
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19-08-08, 07:16 PM
| #3 |
| iPod Nano 1GB  Join Date: Jul 2008 Location: Lincoln, UK
Posts: 97
| Re: Non-Credit, been over 30 days AshIt seems to have developed into that.... |
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19-08-08, 07:19 PM
| #4 |
| iPod Shuffle Join Date: Jul 2008
Posts: 22
| Re: Non-Credit, been over 30 days AshI dont think you can blame people, everyone is only using this as a last resort because otherwise you hear nothing from support! |
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19-08-08, 07:23 PM
| #5 |
| iPod Nano 1GB Join Date: Jul 2008 Location: Lincoln, UK
Posts: 97
| Re: Non-Credit, been over 30 days AshTrue...although i have never had a prob with the support tickets, all 3 i have submitted have been answered in bout 3 days....which was nice  |
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19-08-08, 07:42 PM
| #6 |
| iPod Shuffle Join Date: Jul 2008
Posts: 22
| Re: Non-Credit, been over 30 days AshTell us your secret citizen???? |
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19-08-08, 07:56 PM
| #7 | |
| iPod Nano 1GB Join Date: Jul 2008 Location: Lincoln, UK
Posts: 97
| Re: Non-Credit, been over 30 days AshQuote:
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19-08-08, 07:59 PM
| #8 | |
| iPod 20gb Join Date: Nov 2007 Location: Dagenham, Essex
Posts: 979
| Re: Non-Credit, been over 30 days AshQuote:
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19-08-08, 08:03 PM
| #9 | |
| iPod Shuffle Join Date: Jul 2008
Posts: 22
| Re: Non-Credit, been over 30 days AshQuote:
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19-08-08, 08:13 PM
| #10 |
| BANNED Join Date: Jun 2008 Location: South wales
Posts: 2,734
| Re: Non-Credit, been over 30 days Ashmy support has been hit or miss, I've had near-real time conversations with ash, some waited over a week, my trick is to try and post it at a time you and safley assume he'll be online |
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19-08-08, 08:24 PM
| #11 |
| Mini Mac  Join Date: May 2008 Location: Sandfields, Port Talbot
Posts: 4,098
| Re: Non-Credit, been over 30 days AshI must admit since ash has been on holz theres been a bit of a slow down in support responses, lets hope ash returns to his good ways.
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19-08-08, 08:28 PM
| #12 | |
| BANNED Join Date: Jun 2008 Location: South wales
Posts: 2,734
| Re: Non-Credit, been over 30 days AshQuote:
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19-08-08, 08:33 PM
| #13 |
| iPod 20gb Join Date: Nov 2007 Location: Dagenham, Essex
Posts: 979
| Re: Non-Credit, been over 30 days AshI seem to see a lot of people post in these boards with issues with support ticket response times, I know R.I are a great site but I got referrals for my gift and have completed the offer way over a month ago, in fact was 2 weeks before I went away which was same time Ash went on holiday. |
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19-08-08, 08:41 PM
| #14 |
| BANNED Join Date: Jun 2008 Location: South wales
Posts: 2,734
| Re: Non-Credit, been over 30 days Ashwhen did you subbmit the ticket? |
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19-08-08, 08:41 PM
| #15 |
| Is the DETOX coming back?  Join Date: Nov 2006 Location: Kent
Posts: 6,063
| Re: Non-Credit, been over 30 days Ashhe's ok he's not done a runner lol, i chatted to him on MSN, he has loads of tickets to go through...u will get a reply |
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19-08-08, 08:45 PM
| #16 |
| iPod 20gb Join Date: Nov 2007 Location: Dagenham, Essex
Posts: 979
| Re: Non-Credit, been over 30 days AshI sent a support ticket round 5 days ago to remind them that it's now been over 30 days since I sent the requested no credit email that I was told to send. Even then I had to respond in these boards before I got a response, I waited more then 5 days then. I sent the email on 11th July I believe, not 100% sure but it had everything they requested. |
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19-08-08, 08:47 PM
| #17 | |
| iPod 20gb Join Date: Nov 2007 Location: Dagenham, Essex
Posts: 979
| Re: Non-Credit, been over 30 days AshQuote:
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19-08-08, 08:53 PM
| #18 |
| Is the DETOX coming back? Join Date: Nov 2006 Location: Kent
Posts: 6,063
| Re: Non-Credit, been over 30 days Ashwell he hasn't been on msn as much, so he must be really busy, cuz he normally on alot more, and im waiting on a ticket, but i know it will get sorted soon, not waited as long as u, but it's not freecack, so u will get a reply |
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20-08-08, 09:23 AM
| #19 |
| Looking for a new job!!  Join Date: Jun 2008 Location: St Helens
Posts: 4,277
| Re: Non-Credit, been over 30 days AshI have been waiting about 2 weeks for a response but guess I will just have to wait after reading these posts. Hope all gets back to normal soon
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