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| The SEO Adviser... | Non-Credit, been over 30 days AshHello all, Hi Ash, I wanted to know if anything has been done regarding my non credited booksdirect that I placed over a month ago, actually before I went away which was the same time you did. I have put in a support ticket and sent the nocredit email over 30 days ago. Support ticket ID:3CA792 Been around 5 days now. Thanks Gary
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| | #2 |
| is not just for Xmas | Re: Non-Credit, been over 30 days AshI could have sworn this was exceem and not real-incentives support page. |
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| | #3 |
| iPod Nano 1GB Join Date: Jul 2008 Location: Lincoln, UK
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![]() | Re: Non-Credit, been over 30 days AshIt seems to have developed into that....
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| | #4 |
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![]() | Re: Non-Credit, been over 30 days AshI dont think you can blame people, everyone is only using this as a last resort because otherwise you hear nothing from support! |
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| | #5 |
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![]() | Re: Non-Credit, been over 30 days AshTrue...although i have never had a prob with the support tickets, all 3 i have submitted have been answered in bout 3 days....which was nice
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![]() | Re: Non-Credit, been over 30 days AshTell us your secret citizen???? |
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| | #7 |
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![]() | Re: Non-Credit, been over 30 days Ash
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| | #8 |
| The SEO Adviser... | Re: Non-Credit, been over 30 days AshMust be because people get a faster response here, it's also posted under "Real-Incentives" section of the boards so I see no problem with raising issues with how fast support re-act to support tickets in their section of the boards...
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![]() | Re: Non-Credit, been over 30 days Ash |
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| Is a snowboarder | Re: Non-Credit, been over 30 days Ashmy support has been hit or miss, I've had near-real time conversations with ash, some waited over a week, my trick is to try and post it at a time you and safley assume he'll be online
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| | #11 |
| Sup ;) Join Date: May 2008 Location: Sandfields, Port Talbot
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![]() | Re: Non-Credit, been over 30 days AshI must admit since ash has been on holz theres been a bit of a slow down in support responses, lets hope ash returns to his good ways.
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| | #12 |
| Is a snowboarder | Re: Non-Credit, been over 30 days Ashyeh, i can't disagree with that, I've seen less then 5 posts from here from him since then
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| | #13 |
| The SEO Adviser... | Re: Non-Credit, been over 30 days AshI seem to see a lot of people post in these boards with issues with support ticket response times, I know R.I are a great site but I got referrals for my gift and have completed the offer way over a month ago, in fact was 2 weeks before I went away which was same time Ash went on holiday.
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| | #14 |
| Is a snowboarder | Re: Non-Credit, been over 30 days Ashwhen did you subbmit the ticket?
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| | #15 |
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![]() ![]() | Re: Non-Credit, been over 30 days Ashhe's ok he's not done a runner lol, i chatted to him on MSN, he has loads of tickets to go through...u will get a reply
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| | #16 |
| The SEO Adviser... | Re: Non-Credit, been over 30 days AshI sent a support ticket round 5 days ago to remind them that it's now been over 30 days since I sent the requested no credit email that I was told to send. Even then I had to respond in these boards before I got a response, I waited more then 5 days then. I sent the email on 11th July I believe, not 100% sure but it had everything they requested.
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| | #17 | |
| The SEO Adviser... | Re: Non-Credit, been over 30 days AshQuote:
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| | #18 |
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![]() ![]() | Re: Non-Credit, been over 30 days Ashwell he hasn't been on msn as much, so he must be really busy, cuz he normally on alot more, and im waiting on a ticket, but i know it will get sorted soon, not waited as long as u, but it's not freecack, so u will get a reply
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| | #19 |
| has lost his PR1 status | Re: Non-Credit, been over 30 days AshI have been waiting about 2 weeks for a response but guess I will just have to wait after reading these posts. Hope all gets back to normal soon
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