Pending...

[rhysjones_1]

people can be taken off yes, best to discuss it with ash, would any of these people have the same i.p address as you? or have used the same credit card or shipping address?

[aberritt]

Originally Posted by rhysjones_1

people can be taken off yes, best to discuss it with ash, would any of these people have the same i.p address as you? or have used the same credit card or shipping address?

Hi, They both used different computers at home not even the work ones so it can't be that and they've both got different shipping addresses and used cards registered to those addresses and everything. I can't work it out. I have sent a ticket to Ash but he normally takes about a week to get back to me and I'm really impatient so I wanted to find out on here if there was anything I could do or send him to prove they were legit

[rhysjones_1]

Originally Posted by aberritt

Hi, They both used different computers at home

so the computers are on the same network? that would be it then,. same ip address, the RI policy is very clear on things like that, they will be deleted if they have the same ip as you

[rhysjones_1]

Originally Posted by aberritt

Hi, They both used different computers at home

so the computers are on the same network? that would be it then,. same ip address, the RI policy is very clear on things like that, they will be deleted if they have the same ip as you or as eachother,
unlucky mate, you could try asking ash, but i wouldn't hold your breath try catchin him while he's online and he'll reply qicker, I had as good as a conversation with him a few times

[Citizen22]

Just sucks, now i have to wait again for the two lovefilm pendings to clear before i can verify again.

How hard is it for people to follow the rules...fools

[aberritt]

hey Rhys. I think you miss read my post. I said they DIDNT even use the computers at work and they used there home ones so all the ip addresses will be different that's why it doesn't make sense. Cheers

[rhysjones_1]

oh right
do you know that?

[aberritt]

Originally Posted by rhysjones_1

oh right
do you know that?

Yes I'm certain as I had to talk them through signing up on the phone while they're at home and it's impossible to do it at work because the gambling site coral that they signed up to is banned. I really don't know what they could of done wrong

[Harvez]

Originally Posted by aberritt

Yes I'm certain as I had to talk them through signing up on the phone while they're at home and it's impossible to do it at work because the gambling site coral that they signed up to is banned. I really don't know what they could of done wrong

lool thats an account ban now walking them through lolol

[rhysjones_1]

coaral is baned? I'm not following you

[arcticfox]

Originally Posted by rhysjones_1

coaral is baned? I'm not following you

I assume he means that gambling sites are blocked at his work, including coral.

[Ilikefree]

Originally Posted by arcticfox

I assume he means that gambling sites are blocked at his work, including coral.

Thats the impression I got

[rhysjones_1]

Originally Posted by aberritt

I said they DIDNT even use the computers at work and they used there home ones

Originally Posted by arcticfox

I assume he means that gambling sites are blocked at his work, including coral.

his friend did them at home

[aberritt]

yeah gambling sites are banned at my work so im certain no one joined at work under the same IP address and I had to ring them up and talk them through how to complete the offers when they were at home...im confused why harvez said thats a ban? are you not allowed to talk people through how to complete offers???

[Citizen22]

Originally Posted by aberritt

...im confused why harvez said thats a ban? are you not allowed to talk people through how to complete offers???

I think he was joking mate...

Just open a support ticket and ask Ash if he can give reasons, it may be something simple like your sign ups closed their accounts too soon on coral or submitted false information without thinking, or by mistake....you never know.

Talk to support, its your best bet.