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Old 15-05-08, 10:32 AM   #1
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Bank Transfers... Hows it work?


Hello people,

Just so you know, I know how a bank transfer works, what I want to know is this...

I sent a support ticket to enquire about a bank transfer on RI gifts network, I see many people here in this forum posting they have received BACs from RI of XXX amount...

I asked in the support section of RI and I got told they do not do custom orders...

What am I missing?

Am I being treated differently to other people on the forum here?

Is there a special VIP section on RI which I don't know of?

Many thanks to any one with an answer!

Gary
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Old 15-05-08, 10:43 AM   #2
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Re: Bank Transfers... Hows it work?


Quote:
Originally Posted by Garyl2k View Post
Hello people,

Just so you know, I know how a bank transfer works, what I want to know is this...

I sent a support ticket to enquire about a bank transfer on RI gifts network, I see many people here in this forum posting they have received BACs from RI of XXX amount...

I asked in the support section of RI and I got told they do not do custom orders...

What am I missing?

Am I being treated differently to other people on the forum here?

Is there a special VIP section on RI which I don't know of?

Many thanks to any one with an answer!

Gary
You are not treated any differently to anyone else. Members who have received bank transfers ask to receive the cash value (at 85%) of their gift instead of the physical item. E.g. Cash instead of a Nintendo Wii. (85% of £180 = £150 bank transfer) Sorry if this was not mentioned in your support ticket,

We do not however offer cash per ref (until the new design anyway) which is why you were told that custom orders arent available,

thanks,
Ash
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Last edited by wheretoturn; 15-05-08 at 10:45 AM..
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Old 15-05-08, 11:20 AM   #3
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Re: Bank Transfers... Hows it work?


Thanks for clearing this up Ash, I did find it a bit strange, though I did send the support ticket before I knew of any web site updates so I will just sit put till changes are made.

Look forward to your upgrades to the site.

Gary
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