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Old 19-04-08, 10:25 AM   #1
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Support ticket


Hey,

hey,

I did the bingos.co.uk offer on the 7th of april and it still hasnt gone to "complete" in my account.

i raised a support ticket on the 14th april.

how long does it take for a reply?

some1 said to pm or talk to ash on msn but i cant find his details anywhere?

thanks
mark
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Old 19-04-08, 10:40 AM   #2
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Re: Support ticket


you will need to wait 30 days for a manual credit on that offer

the support ticket needs to have proof that you did the offer (ie. the email from bingos.co.uk and maybe a screenshot of your spendings on bingos.co.uk)

Joe
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Old 19-04-08, 12:08 PM   #3
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Re: Support ticket


I also recently did the bingos offer for a Green for Green but still no offer complete on real incentives.

How long does bingos typically take? is it just a case of waiting? It's been about 4 days so far
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Old 19-04-08, 12:27 PM   #4
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Re: Support ticket


mine had to be manually credited after 30 days
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Old 19-04-08, 12:37 PM   #5
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Re: Support ticket


Quote:
Originally Posted by joewarne View Post
mine had to be manually credited after 30 days
bugger, how do I go about doing that??
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Old 19-04-08, 01:50 PM   #6
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Re: Support ticket


Send a support ticket with screenshots showing that you've signed up, deposited money and played it through.
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Old 19-04-08, 03:22 PM   #7
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Re: Support ticket


Quote:
Originally Posted by joewarne View Post
you will need to wait 30 days for a manual credit on that offer

the support ticket needs to have proof that you did the offer (ie. the email from bingos.co.uk and maybe a screenshot of your spendings on bingos.co.uk)

Joe
yes done all that

i have 3 screenshots:

Betting history, deposit history, and my player profile

is that ok?
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Old 19-04-08, 03:26 PM   #8
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Re: Support ticket


I did send a support ticket when bingos didn't credit on RI. 30 days after I send support the required screens etc it still hadn't credited and at least a week after I reopened the support ticket I've heard nothing back from RI.
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Old 19-04-08, 03:27 PM   #9
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Re: Support ticket


30 days?! That's the last time I try any dubious offer whilst trying to green for green, my poor trading pal will have to wait ages...
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