18-03-08, 04:42 PM
| #1 |
| iPod 20gb Join Date: Oct 2005
Posts: 946
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 | How long for support?Hi, I opened a ticket on Saturday and it is yet to be answered, how long do these guys usually take? THanks
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18-03-08, 05:36 PM
| #2 |
| Cross The Line  Join Date: Nov 2007 Location: Great Yarmouth
Posts: 3,171
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 | Re: How long for support?can take a while, dont worry about it what was the issue
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18-03-08, 05:42 PM
| #3 |
| iPod 20gb Join Date: Oct 2005
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| Re: How long for support?Wondered if I could get a wii game and 360 game instead of 2 wii games... Ben
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18-03-08, 10:08 PM
| #4 |
| iBook Join Date: Feb 2008
Posts: 2,173
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| Re: How long for support?When I contacted RI support they took about 5 days to respond. |
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18-03-08, 10:19 PM
| #5 | |
| Mini Mac  Join Date: Mar 2006
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| Re: How long for support?Quote:
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19-03-08, 03:52 PM
| #6 | |
| iPod 20gb Join Date: Jul 2007
Posts: 913
Thanks: 110
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| Re: How long for support?Quote:
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26-03-08, 04:41 PM
| #7 |
| On the road to freebies  Join Date: Aug 2007
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| Re: How long for support?i sent a ticket last thursday, also no reply as of yet. im used to it being quick replies.... most of the time |
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26-03-08, 07:05 PM
| #8 |
| iPod Nano 4GB  Join Date: Nov 2007 Location: Gravesend, Kent
Posts: 317
Thanks: 18
Thanked 31 Times in 21 Posts
| Re: How long for support?i sent off a support ticket about a month ago which took a week to get answered. I spoke to ash on msn and gave him the ticket id because I wasn't sure how long it was gonna take for someone to get back to me. I think hes a bit swamped at the moment, so you might be waiting for a bit longer. the support ticket concerned an offer I did which i never got credited for. I'm still waiting to be credited for it, it's been a month now...
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26-03-08, 07:07 PM
| #9 |
| iBook Join Date: Feb 2008
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| Re: How long for support?I'm also still waiting for my offer to be credited but it hasn't yet been the full 30 days. |
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27-03-08, 12:21 PM
| #10 |
| iPod Nano 4GB Join Date: Nov 2007 Location: Gravesend, Kent
Posts: 317
Thanks: 18
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| Re: How long for support?0707, did u send off evidence of your offer completion to the no credit r.i. email address? are you waiting for the bingos.co.uk offer too? i'm starting to get really impatient :S. just frustrating when you've got all your greens and are waiting to be credited with your own offer. I think we are supposed to wait a month from when we send our evidence off, however I do know of some people who got their manually credited a few days after completion, so i'm not too sure what's going on to be honest. I have pm'd ash twice asking him what's going on with my offer but haven't got any replies  Guess we'll have to play the waiting game for a bit longer. If I get credited with my offer i'll let you know, and likewise if you get any luck with your offer can u let me know too m8, cheers.
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