RI Status Updating

[djerwood]

I am sure I asked this not so long ago, but cant find the post. I am assuming it may have been just before the exceem downtime adn was not backed up.
Does anyone know how often offers completed from us customers are updated on the consoles ri site. I started this network about a week ago and have had approx 60 signups but none turned to pending or green. I emailed them all at the weekend, and so far already had 3 email to say they have completed an offer?

[sajidibby]

Originally Posted by djerwood

I am sure I asked this not so long ago, but cant find the post. I am assuming it may have been just before the exceem downtime adn was not backed up.
Does anyone know how often offers completed from us customers are updated on the consoles ri site. I started this network about a week ago and have had approx 60 signups but none turned to pending or green. I emailed them all at the weekend, and so far already had 3 email to say they have completed an offer?

hmmm, that would explain Arctics ratios aswell then. It's either VERY bad tracking or Ash hasn't updated them himself yet (he might just do it once a month or something).

[Monkeyegg]

Yes you did ask this recently so must have been one of the ones that disappeared - I remember answering as per link that Ash said he tries to do it every day

How often are US offers credited?

[sajidibby]

well then it's probably really bad tracking, i can't think of much else why they've not been credited

[djerwood]

Thats a shame!! If none out of 60 have been credited and I know I already have 3 that should be completed. How many others am I actually missing?

[Mak]

Contact support again

[Alexd]

I know the feeling of getting a long list of yellows but very few greens

[djerwood]

I still feel something is strange about this. I raised a support ticket with RI and also send a pm via exceem, as I had no reply. After a few pm's ash said that everything was working and a support ticket needed to raised from each referal. However 5 mins later and I had 3 yellows turn green. But after checking it was not the 3 yellows I had been talking about.
Almost feels like there is a problem with tracking and 3 randon yellows were turned green in responce to my report of 3 tracking issues.
Still no response to my ticket (2 weeks old) and no more greens out of approx 100 yellows now.

[danieljt]

I think I have a problem with tracking issues as well, at least four of my referrals are showing as 'No offer completed' even though they've definitely completed an offer.

[djerwood]

I wonder if someone from RI could comment on this post ?? Seems like there are some issues with tracking somewhere !!

[wheretoturn]

Originally Posted by danieljt

I think I have a problem with tracking issues as well, at least four of my referrals are showing as 'No offer completed' even though they've definitely completed an offer.

Please ask them to raise a support ticket if they have not been credited.

Originally Posted by djerwood

I wonder if someone from RI could comment on this post ?? Seems like there are some issues with tracking somewhere !!

There has not been a more than usual lack of tracking. All credits for US offer completions are up to date.

Please see: What is putting US sign ups off?

This might better your understanding why the low referral rates.

I will be sorting this through today and tomorrow, the change stated in the thread above.

Thanks

Ash

[djerwood]

Thanks, Had already seen that post. Does not really explain my earlier post
"After a few pm's ash said that everything was working and a support ticket needed to raised from each referal. However 5 mins later and I had 3 yellows turn green. But after checking it was not the 3 yellows I had been talking about.
Almost feels like there is a problem with tracking and 3 randon yellows were turned green in responce to my report of 3 tracking issues.
Still no response to my ticket (2 weeks old) and no more greens out of approx 100 yellows now".

[wheretoturn]

Originally Posted by djerwood

Thanks, Had already seen that post. Does not really explain my earlier post
"After a few pm's ash said that everything was working and a support ticket needed to raised from each referal. However 5 mins later and I had 3 yellows turn green. But after checking it was not the 3 yellows I had been talking about.
Almost feels like there is a problem with tracking and 3 randon yellows were turned green in responce to my report of 3 tracking issues.
Still no response to my ticket (2 weeks old) and no more greens out of approx 100 yellows now".

Please do not imply that i would randomly credit random users! I have no gain from that, and it would be highly unprofessional for me to do so!

I simply updated credits that were shown on the report, that had not yet been updated.

Thanks....

Ash

[djerwood]

Sorry Ash, I did not intend to imply that.

[wheretoturn]

Originally Posted by djerwood

Sorry Ash, I did not intend to imply that.

All tickets have been replied to yesterday. Can you pm me your ticket id if you have not had a reply?

Thanks,

Ash

[djerwood]

Have you sent you a pm with my support ticket ref. Thanks

[djerwood]

Ash, Still no reply to my support ticket ?

[danieljt]

I'm also still waiting for (at least) the four people mentioned above to go green, two of those have sent support tickets... Any update on this? Thanks.

[1halfsingh]

I raised a support ticket over 3 weeks ago and was given a reply about a week later. Did everything asked (sending evidence off to no credit email address etc) and still waiting to be credited. did the offer on the 26th of feb. In a few days it will be a month since I completed the offer. It was the bingos.co.uk one. Seems like quite a few people are having problems with this offer. Are you all waiting to be credited for the same offer as I am?

[danieljt]

Two of the people I'm waiting for also did the bingos.co.uk one, so it looks like there could be a problem with that offer.