Real Incentives (HDTV) - Fraud Acusation

[Vigg]

Hi

I thought I'd voice my disappointment of the experience I have had with Real Incentives.

I signed up for the HDTVincentives site and began looking for referrals. Naturally, I emailed the link to all my friends and work colleagues. My best success was from work colleagues (probably because they are that bored) and within 3 weeks I had 14/12 referrals needed for a Samsung 19".

Unfortunateley, Real Incentives refuse to honour my prize. First of all I was told I had more than one account - I queried this as I only have one. I was then accused of "fraud" because there were too many referrals from one location. The location is my place of work - and there is nothing in the t&C that says you can't ask colleagues to sign up.

Be very careful when signing up. Luckily I work in the magazine trade and so I will be in contact with some of the trade marketing managers at the companies that are on their site to explain what has gone on.

[joewarne]

its because all ur work colleagues use the same i.p address which is not allowed

[wheretoturn]

Originally Posted by Vigg

Hi

I thought I'd voice my disappointment of the experience I have had with Real Incentives.

I signed up for the HDTVincentives site and began looking for referrals. Naturally, I emailed the link to all my friends and work colleagues. My best success was from work colleagues (probably because they are that bored) and within 3 weeks I had 14/12 referrals needed for a Samsung 19".

Unfortunateley, Real Incentives refuse to honour my prize. First of all I was told I had more than one account - I queried this as I only have one. I was then accused of "fraud" because there were too many referrals from one location. The location is my place of work - and there is nothing in the t&C that says you can't ask colleagues to sign up.

Be very careful when signing up. Luckily I work in the magazine trade and so I will be in contact with some of the trade marketing managers at the companies that are on their site to explain what has gone on.

Hi,

Next time, please wait at least a few hours! for a reply to your ticket before posting about your 'Dissapointing' experience with us.....

Someone was in exactly the same situation as you and they were more than happy with the way we have dealt with it,

Ash

[arcticfox]

1st post? hope it's your last. If you had actuallt read around the forums you would see real incentives are very well respected among the members

You obviously have no clue how the freebie sites are run or the hundreds of happy customers they have, all who read rules and do it properly.

your rant wont change the minds of all the members who are doing real incentives sites, so why bother?

grow up.

[Joka]

I thought i may have an issue with my R-I account. Similar situation.
I let Ash know about it and it was sorted out straight away. This was today.

[the_saint]

Originally Posted by Vigg

Be very careful when signing up. Luckily I work in the magazine trade and so I will be in contact with some of the trade marketing managers at the companies that are on their site to explain what has gone on.

I haven't read the T&C's recently but i'm sure I remember there being something about signing up from the same ip address - you'll be able to tell me though as I'm sure you read them more recently than me.

They are pretty reasonable at RI and if you have otherwise done nothing wrong I suggest you try and sort something out wth them which shouldn't be a problem.

Fortunately for myself I was careful when I signed up, hence why I have received an ipod shuffle, £160 amazon voucher, just verified for an ipone today and should have another one in a couple of weeks.

They are a good network, just be cool and talk to them.

[Vigg]

Hi Ash

Sorry about that, it's just I've been emailing a lot via the ticket system and it seems that there is no room for discussion and it takes a week or so per reply. It took a few weeks after I did the lovefilm offer for me to get my initial credit and once that was done I was raring to go.

I'm glad Joka's was sorted - I'm just in a scenario now where 14 people are all questioning the legitimacy of the offer.

It just seems harsh that you can't ask people in the same building to sign up. Then there are people on the forums bragging they have thousands of pounds worth of goods?

Ash - I hope you can help.

artcic fox - I'm not looking for an argument.

[the_saint]

Originally Posted by Vigg

Hi Ash

Sorry about that, it's just I've been emailing a lot via the ticket system and it seems that there is no room for discussion and it takes a week or so per reply. It took a few weeks after I did the lovefilm offer for me to get my initial credit and once that was done I was raring to go.

See if he'll go on MSN with you, unfortunately you are not the only person emailing.

Also lovefilm always takes ages to complete, that's Lovefilm's fault though and there's nothing RI can do about it.

It just seems harsh that you can't ask people in the same building to sign up and there are people on the forums bragging they have thousands of pounds worth of goods.

It's to prevent people cheating the system by signing up multiple times. They use their discretion though so I'm sure if it genuinely is a work issue you can sort something out.

[blokman]

Originally Posted by arcticfox20

1st post? hope it's your last. If you had actuallt read around the forums you would see real incentives are very well respected among the members

You obviously have no clue how the freebie sites are run or the hundreds of happy customers they have, all who read rules and do it properly.

your rant wont change the minds of all the members who are doing real incentives sites, so why bother?

grow up.

Is he not aloud to voice his opinions? Just because he goes against the flow he gets slated? I've never dealt with RI but from what I read they are a good network, but just because someone had a different experience than yourself, they are instantly an idiot who has no clue what they are doing?

[bmh16]

i agree with blokman here, i do think newbies get too much of a slating from some of the top posters on exceem. i'm sure many of us would be the same if they think theyve been defrauded out of a nice tv!

[arcticfox]

Originally Posted by blokman

Is he not aloud to voice his opinions? Just because he goes against the flow he gets slated? I've never dealt with RI but from what I read they are a good network, but just because someone had a different experience than yourself, they are instantly an idiot who has no clue what they are doing?

Originally Posted by biker14

i agree with blokman here, i do think newbies get too much of a slating from some of the top posters on exceem. i'm sure many of us would be the same if they think theyve been defrauded out of a nice tv!

I'm sorry, but the last time I looked it said something like..... " Join exceem so you can take part in the discussion forum, join the conga lines, enter the competitions and more".

It didnt say.... "join exceem with the sole intention of slagging off an individual or network in posts before you have the full facts in front of you".

If an individual has joined a freebie network and has problems and is in contact with that site via support tickets and isnt an exceem member, then they should stick to support tickets, as we all should infact. I don't think someone should join a forum just to slag a person or network off, it's out of order.

I'm sorry if you both think I slag off newbies and yes, people are entitled to opinions, but there's a better chance of getting positive action from a network if you show a bit of respect (apart from freepay who deserve all they get) than having a rant.

[messyhead]

I'm on Artics side. If Vigg had read around the forum he would have found threads from others who have had referrals from work, and have both been verified and who have not. It is in most of the networks T&C's about signing up from the same IP (e.g. work) and it is really at the networks discretion as to whether they then verify an account or not.

I would imagine that to protect themselves from fraud, the first reaction of the network is to not allow referrals from multiple IP's, and then on closer look after an appeal they can then decide whether it is a legitimate work IP or not.

For someone to threaten to discredit a network based on one individuals experience is quite harsh, especially when they seem to have not researched the situation.

[bmh16]

i don't want an argument, i have nothing against you arctic - i voted you as member of the year lol - but i think some of you can be a bit harsh on these newbie guys sometimes. i'm sure many would have done the same and not read around first if you actually thought you may have been defrauded.

[arcticfox]

Originally Posted by biker14

i don't want an argument, i have nothing against you arctic - i voted you as member of the year lol - but i think some of you can be a bit harsh on these newbie guys sometimes. i'm sure many would have done the same and not read around first if you actually thought you may have been defrauded.

Put your mitts up, lol.

All I'll say, and end it at that is that this "member" only joined exceem with the sole purpose of slagging off a network before he had all the facts. And threatening to report the network to the advertisers just sounded like "sour grapes" to me.

I (like 99% of members) joined exceem for help, advice and basically to see if freebie sites are genuine. This guy joined to have a rant.

If the OP goes on to be an active member, then good but I think he's made his point.

[cd02]

come on people, give arcticfox a break.. like Vigg, arcticfox is allowed his say as well.. and lets face it, i'm guessing by the amount of views compared to the amount of replies, alot of people agree with him otherwise i'm sure we'd have seen alot more replies to the thread..

i know its not nice to pick on the noobies but we all know what it can be like when someone joins with the sole intention of either spamming or moaning without a) actually waiting for a reply from the network or b) doing their research and i'm sure if it was a subject that touched us, we'd all be in the same boat as arcticfox..


*just to point out that this was typed before i saw arcticfox's last reply*

[Vigg]

The purpose of my post wasn't to "slag off" the network but to merely document my experience which has ultimately left me with 14 work colleagues all raising huge suspicion over what they have signed up to.

It's also the first time I've been linked to "fraudelent behaviour" which was a bit shocking to me.

That said, Ash has posted on here saying others have been in my situation and RI have rectified it.

Admittedly I may have shown a bit too much haste in my post but I was looking to see if this is a normal experience, or, as it transpires, not. I have read around the forums and seen that people have bagged thousands of pounds worth of goods vs. me trying to claim my first - a 19" TV. I thought you were only allowed one account so not sure how people are doing this?

I've read the t&c and can't see anything about IP addresses, I'm not sure how my work operates their internet system but if I would have told colleagues to go home and do it if I'd known.

Hopefully my case can be resolved as I did find the whole experience quite exciting until my account was put on hold.

[Praj07]

Good luck with it mate, hope all get's sorted in the end.

Btw, the way people receive multiple items from one freebie site is, once they've received their gift, there is a reset button that usually appears. Press it lol and you can begin getting referrals again.

[Frost]

I too hope it all gets sorted out!

[Vigg]

Cheers to all those who've offered support and tips.

In the past the site only seems to reply on weekends so I'm keeping my fingers crossed the guys can ok it tomorrow.

[joewarne]

ive been waiting for a manual credit on ipods for the best part of a week now