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This is a discussion on Support? within the Real Incentives forums, part of the Old Networks category; Anybody know how long it takes to get a response from support on RI.. I rasied 2 tickets on the ...
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| iBook | Support?Anybody know how long it takes to get a response from support on RI.. I rasied 2 tickets on the 17th and had no response at all. |
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| iBook Join Date: Oct 2007 Location: Glasgow
Posts: 2,266
![]() ![]() ![]() | Re: Support?I've been waiting for over 2 weeks on one ticket, and over a week on another. Their support seems really slow just now. Previously I had a reply in 5 days. |
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| Mini Mac | Re: Support?it is xmas they are entitled to a bit of time off guys be patient, i am sure they will be replied to soon |
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| iBook | Re: Support?Fully understand that, and i dont mind waiting, im just getting grief from the trades i did cus they dont believe ive done my offer |
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| iBook Join Date: Oct 2007 Location: Glasgow
Posts: 2,266
![]() ![]() ![]() | Re: Support?I'm the same. Don't mind waiting, but it was to do with trades. I've done my bit for, but they'll not complete for me as I'm still waiting to be credited manually. Off topic - I know this means they're not following the rules for trades, but not much I can get done about it. |
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| Real Incentives Owner | Re: Support?Had a little break from tickets Will reply to them all today, then will be taking a couple of days off over xmas, until roughly the 27th, Thanks, Ash |
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| iBook | Re: Support?Cheers Ash, now worries. Hadnt seen the post you are on about having time off from tickets. |
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| iPod Nano 2GB | Re: Support?Did he reply to yours yesterday or not becuase mine for 9 days ago didnt get replied to. |
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| iPod Nano 4GB Join Date: Nov 2007
Posts: 296
![]() | Re: Support?lol think u deserve it ash. have a gd christmas m8 |
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| iBook Join Date: Oct 2007 Location: Glasgow
Posts: 2,266
![]() ![]() ![]() | Re: Support?I've not had a reply, but TBH it is Christmas and everyone has (and deserves) a break at this time of year. I'll wait till after New Year to start chasing things. |
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| iPod Nano 2GB | Re: Support?ye, im ok as long as i get credited before the 80gb ps3 is released. |
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| iPod Nano 2GB Join Date: Nov 2007 Location: UK
Posts: 151
![]() | Re: Support?my ticket is waiting for reply as well from 16th... |
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| iBook | Re: Support?Just a quick thanks to RI, specifically Mr Tindal for sorting out all of my tickets. No need to apologise for the delay, it is the holiday season after all. Cheers and Happy new Year |
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