eXceem - problem with sign up

beezer123 · 22-11-07, 11:20 PM

just wondering if anyone has any idea from experience

one of my referrals can't login

when he tries to login it says the database has no record of the email address even though its on my list

and when he tries to sign up using that email again it says the email is already in the system

he hasn't received an activation email and has checked both junk and inbox

i've tried to get him to do it on both firefox and ie

nothings working

anyone got any ideas or would this have to be done by contacting ash

messyhead · 23-11-07, 07:29 AM

Quote:

Originally Posted by beezer123

just wondering if anyone has any idea from experience

one of my referrals can't login

when he tries to login it says the database has no record of the email address even though its on my list

and when he tries to sign up using that email again it says the email is already in the system

he hasn't received an activation email and has checked both junk and inbox

i've tried to get him to do it on both firefox and ie

nothings working

anyone got any ideas or would this have to be done by contacting ash

Have you tried using the link to resend the activation email? It might not be registering if he's not activated it.

omairt · 23-11-07, 07:31 AM

he might have registered with the wrong e-mail address... typo?

wheretoturn · 23-11-07, 07:54 AM

We dont send activation emails.

Often, when we get tickets saying they cant login, its simply due to incorrect signup details, e.g. .co,uk instead of .co.uk

If the email is already in the system, then please ask them to try and reset their password, and if that doesnt work please ask them to contact us.

Ash

22-11-07, 11:20 PM	#1
beezer123 LiF Beezer Join Date: Dec 2006 Location: Aberdeenshire Posts: 1,746 Thanks: 540 Thanked 258 Times in 191 Posts	problem with sign up just wondering if anyone has any idea from experience one of my referrals can't login when he tries to login it says the database has no record of the email address even though its on my list and when he tries to sign up using that email again it says the email is already in the system he hasn't received an activation email and has checked both junk and inbox i've tried to get him to do it on both firefox and ie nothings working anyone got any ideas or would this have to be done by contacting ash __________________ My Sites www.macbook4u.co.uk www.a-free-ipod.com www.anythingisfree.co.uk Joint Venture Free iPods for search engine spiders open spoiler to see what im doing Spoiler currently working on: Apple.ri 6/5/63 Verifying: Ordered: Received: Macbook 13 inch from Apple incentives £570 Amazon Voucher instead of second MacBook from Apple.real incentices Netgear DG834N Router from Apple.freebiejeebies £26 Rollersnakes voucher from Apple.freebiejeebies iPod Touch 8Gb from Apple.Freebiejeebies iPod Nano 8gb from Apple.Freebiejeebies £150 Amazon Voucher from gifts.real-incentives £180 amazon voucher from Nextgen.giveaway. 2 x Apple iPhone from Apple incentives COD World at war from Apple Incentives Silver Apple iPod Nano 4gb from Apple incentives Nintendo Ds lite White from forfree4u Noise Magnets x2 forfree4u Approx value of gifts so far: £2310 Since Dec 2006 Updated 7/11/2008
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23-11-07, 07:31 AM	#3
omairt ◦◦◦◦◦◦◦◦◦◦◦◦◦◦◦◦ Join Date: Jul 2007 Location: ˈɝːθ Posts: 1,698 Thanks: 513 Thanked 505 Times in 407 Posts	Re: problem with sign up he might have registered with the wrong e-mail address... typo? __________________ Free MacBook Air \| Free PS3 \| Free iPhone 3G \| Free iPod Touch Click here to join the iPhoneForFree Conga! 2nd spot up for grabs!
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23-11-07, 07:54 AM	#4
wheretoturn Real Incentives Join Date: Jun 2006 Location: Swansea, S. Wales Posts: 1,988 Thanks: 226 Thanked 1,290 Times in 642 Posts	Re: problem with sign up We dont send activation emails. Often, when we get tickets saying they cant login, its simply due to incorrect signup details, e.g. .co,uk instead of .co.uk If the email is already in the system, then please ask them to try and reset their password, and if that doesnt work please ask them to contact us. Ash __________________ Available now on the Real Incentives Network: NEW! Gadgets \|iPods \| Consoles \| Laptops \| Wii \| PS3 \| PVPs \| HDTVs \| Mobiles \| MP3 Players \| Tiffany Jewellry Got a problem with your account? Contact Support
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eXceem - problem with sign up

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