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Lovefilm pendings for weeks

This is a discussion on Lovefilm pendings for weeks within the Real Incentives forums, part of the Old Networks category; Hi Ash, I've been waiting I would say almost 3 weeks or longer for 3 lovefilm pendings on my wii.RI ...

 
 
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Old 09-11-07, 06:03 PM   #1
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Lovefilm pendings for weeks


Hi Ash, I've been waiting I would say almost 3 weeks or longer for 3 lovefilm pendings on my wii.RI account to change. I've been very patient but I don't think I can wait anymore, If I give you the ref nos. can you check them out?

Thanks
 
Old 09-11-07, 06:09 PM   #2
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Re: Lovefilm pendings for weeks


think there has been a tradedoubler backlog if you read around you might find more info.
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Old 09-11-07, 06:13 PM   #3
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Re: Lovefilm pendings for weeks


Yea thanks I read about that but it seems that it's only affected those since yesterday - I think I'm right. This has been weeks and I think that there have been at least 1 report since then. Anyway, I'll wait for Ash to reply. Thanks
 
Old 09-11-07, 06:14 PM   #4
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Re: Lovefilm pendings for weeks


maybe they didnt complete the offer fully?
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Old 09-11-07, 06:19 PM   #5
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Re: Lovefilm pendings for weeks


Also - if they're still pending there's nothing ash can do about it, it's lovefilm that are taking their time letting him know
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Old 09-11-07, 06:22 PM   #6
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Re: Lovefilm pendings for weeks


Quote:
Originally Posted by adammcg View Post
Hi Ash, I've been waiting I would say almost 3 weeks or longer for 3 lovefilm pendings on my wii.RI account to change. I've been very patient but I don't think I can wait anymore, If I give you the ref nos. can you check them out?

Thanks
Hey,

Can you submit the ref ids through a support ticket and il look into them for you.

Ash
 
Old 09-11-07, 06:42 PM   #7
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Re: Lovefilm pendings for weeks


For some reason my Lovefilm Game rental has been pending since I did it in September to enter the competition. I'm not sure if it matters though because I already had offer completion, I just did it to enter the competition.
 
Old 09-11-07, 06:48 PM   #8
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Re: Lovefilm pendings for weeks


Ash, I've had the same problem with a Lovefilm pending for weeks and weeks. I raised a support ticket a couple of days ago, but when I raised a ticket several weeks ago about something else I did not get any response for weeks. I therefore don't hold much hope when I raise a support ticket on RI.

I would be grateful if you could look into for me. The ticket id is 2FF916
and the referral id that has been pending for ages is 27307. Thanks for any help.
 
Old 09-11-07, 07:34 PM   #9
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Re: Lovefilm pendings for weeks


Thanks for your quick reply Ash. Here's the ticket number: 8FF5D1 and the three referral ids are #10080, #10083, #10087.

Thanks!
 
Old 10-11-07, 04:18 PM   #10
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Re: Lovefilm pendings for weeks


Look into my account as well ash to many ref id's to post, but has been a couple of weeks at least i tihink (ipods.ri account)
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Old 10-11-07, 04:36 PM   #11
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Re: Lovefilm pendings for weeks


Quote:
Originally Posted by warfy View Post
Look into my account as well ash to many ref id's to post, but has been a couple of weeks at least i tihink (ipods.ri account)
As has been said before, pendings can take up to three weeks. We only launched ipod incentives on the 26th.... Our last report was up to the 28th. Please be patient.

Ash
 
Old 10-11-07, 08:50 PM   #12
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Re: Lovefilm pendings for weeks


Hey Ash, did you check my support ticket I posted, you can see the info in my last post. I've been waiting 3+ weeks on the lovefilm pendings and if you look into it, that would be great!

Thanks
 
Old 10-11-07, 09:33 PM   #13
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Re: Lovefilm pendings for weeks


Quote:
Originally Posted by adammcg View Post
Hey Ash, did you check my support ticket I posted, you can see the info in my last post. I've been waiting 3+ weeks on the lovefilm pendings and if you look into it, that would be great!

Thanks
did see it Answering tickets in a bit, so look for a reply soon,

Ash
 
Old 13-11-07, 05:50 AM   #14
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Re: Lovefilm pendings for weeks


Hi Ash, just checked and 1 of the 3 pendings just went green. Does this mean the report is in and if the others aren't green does that mean that they didn't complete the offer properly?
 
Old 13-11-07, 06:02 AM   #15
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Re: Lovefilm pendings for weeks


I read somewhere that after they're pending for 2 weeks Tradedoubler automatically confirms them. Is this still the case?
 
Old 13-11-07, 06:13 AM   #16
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Re: Lovefilm pendings for weeks


Quote:
Originally Posted by owenroberts View Post
I read somewhere that after they're pending for 2 weeks Tradedoubler automatically confirms them. Is this still the case?
Yes this is still the case as far as im aware,

Ash
 
Old 13-11-07, 06:16 AM   #17
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Re: Lovefilm pendings for weeks


Quote:
Originally Posted by adammcg View Post
Hi Ash, just checked and 1 of the 3 pendings just went green. Does this mean the report is in and if the others aren't green does that mean that they didn't complete the offer properly?
No, If they didnt complete the offer properly, it would show reversed. Any that are still pending are still subject to reversals.

Ash
 
Old 13-11-07, 07:17 AM   #18
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Re: Lovefilm pendings for weeks


When is the next report due in Ash? Any ideas?
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Old 13-11-07, 09:23 AM   #19
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Re: Lovefilm pendings for weeks


Quote:
Originally Posted by FurbtasticM View Post
When is the next report due in Ash? Any ideas?
Should be any day now. Some are coming through, a couple a day, so we're expecting a big batch of reversals to be processed this week,

Ash
 
Old 13-11-07, 09:33 AM   #20
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Re: Lovefilm pendings for weeks


Quote:
Originally Posted by wheretoturn View Post
we're expecting a big batch of reversals
Nice to see you keeping positive
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