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This is a discussion on Support answers vague and obvious within the Real Incentives forums, part of the Old Networks category; Why oh why must the answers all be so obvious and vague? I sent a ticket asking if the 16gb ...
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07-10-07, 07:09 PM
| #1 |
| Mini Mac  Join Date: Mar 2007 Location: UK
Posts: 4,655
 | Support answers vague and obviousWhy oh why must the answers all be so obvious and vague? I sent a ticket asking if the 16gb ipod touch would be available, and how many referrals it would be, and just get the answer 'we do not currently have the 16gb ipod'. Surely that is obvious, otherwise I wouldn't be asking! Don't want this to sound mean in any way, I know that Mr Tindal is probably rushed of his feet with support tickets, orders, verifications etc, but just wondered why there is never any detail put into answers. |
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07-10-07, 07:12 PM
| #2 |
| Mini Mac  Join Date: Aug 2005 Location: Tewkes
Posts: 4,548
| Re: Support answers vague and obviousopen a support ticket and ask |
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07-10-07, 07:14 PM
| #3 |
| Mr Baldy Chicken  Join Date: Mar 2006
Posts: 14,487
  | Re: Support answers vague and obvious'we do not currently give vague replies' 
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07-10-07, 07:18 PM
| #4 |
| Mini Mac Join Date: Mar 2007 Location: UK
Posts: 4,655
| Re: Support answers vague and obviousHe he, we should have an LOL button, but i'll just click thanks for now. |
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07-10-07, 09:32 PM
| #5 | |
| Real Incentives Owner  Join Date: Jun 2006 Location: Swansea, S. Wales
Posts: 2,131
| Re: Support answers vague and obviousQuote:
Ash | |
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08-10-07, 07:14 AM
| #6 |
| Mini Mac Join Date: Mar 2007 Location: UK
Posts: 4,655
| Re: Support answers vague and obviousYes, but my ticket wask asking whether the iPod will be available, as in the future. |
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