Support tickets - No response

[owenroberts]

Still nothing. Looks like I've missed this month's verification now

[owenroberts]

I've got a week old support ticket with no sign of a response. I've never done an R-I site before and this doesn't really fill me with confidence........

[wheretoturn]

Originally Posted by owenroberts

I've got a week old support ticket with no sign of a response. I've never done an R-I site before and this doesn't really fill me with confidence........

Il have these answered for you by the end of today, along with all other tickets Thanks for being patient.

Ash

[owenroberts]

Cheers Ash.

[owenroberts]

Originally Posted by wheretoturn

Il have these answered for you by the end of today, along with all other tickets Thanks for being patient.

Ash

Still nothing.................

[supaman]

well its evening now and my mates support tickets still havnt been answered - any problems Ash?

[owenroberts]

I'm really sorry to sound like a broken record but this is rediculous. When will support tickets be answered?

[Chunkchenko]

also im waiting on my last referral to go green but hes having offer crediting trouble, DaveH and his support ticket hasnt been answered too

[owenroberts]

For the record - I have now received a response.

[PSblackVTR]

Originally Posted by PSblackVTR

Still not received a reply and my offer still shows as not credited. It's been nearly 2 weeks now!

Originally Posted by wheretoturn

Hey,

Im afraid that no credits can take up to 30 days, i wish it was a lot sooner, but we have no control over this im afraid. I will chase it up for you, but cannot make any guarantees it will be sooner than usual.

Ash

Any news yet, Ash, it's been around the 30 day mark now from memory.