support ticket

[bubachock]

I sent in a support ticket on tuesday about the status of one of my referals who has completed the lovefilm offer, but their status is still not completed. I havent recieved a reply from the support ticket so was wondering if posting here would help? thanks

EDIT: just read that if support tickets arent dealt with in 72 hours, then I am meant to recieve a free green!!! Whoo! 22 hours to go!

[the_saint]

He he, should be due one myself as they took about 80 -90hours to reply to one of mine this week!!

[Praj07]

ooo there's nothing better then a free green! that's like 50% of the referrals you need for the shuffle lol

[danchapman2]

Does anyone no if there is anything like that on PS3giveaway???

[the_saint]

Originally Posted by danchapman2

Does anyone no if there is anything like that on PS3giveaway???

No, only RI. But i think if you tried to get 13 odd greens this why submitting tickets on random subjects they might say no!!

I think on Apple which is what the support ticket was about a shuffle is 3 refs so not halfway there, but every little helps!

[Praj07]

on real incentives it's 2 referrals for a shuffle right? or am i missing something?

[the_saint]

Originally Posted by praj07

on real incentives it's 2 referrals for a shuffle right? or am i missing something?

On gifts RI yes, not on apple RI (yet!) see Apple.real-incentives.com

[danchapman2]

I was just asking cause i have had support tickets takea ges sometimes on giveaway been good recently though really goood

[Praj07]

Originally Posted by the_saint

On gifts RI yes, not on apple RI (yet!) see Apple.real-incentives.com

good thing i've joined the gifts site when it came out recently!

[Praj07]

Originally Posted by bubachock

I sent in a support ticket on tuesday about the status of one of my referals who has completed the lovefilm offer, but their status is still not completed. I havent recieved a reply from the support ticket so was wondering if posting here would help? thanks

EDIT: just read that if support tickets arent dealt with in 72 hours, then I am meant to recieve a free green!!! Whoo! 22 hours to go!

did they get back to you in time?? the suspense is killing me.. lol just kiddin..

[TheDetox]

did any of ya aread this

http://www.exceem.co.uk/forums/real-...nt-read-5.html

Last post by Ash

[the_saint]

Originally Posted by TheDetox

did any of ya aread this

http://www.exceem.co.uk/forums/real-...nt-read-5.html

Last post by Ash

Gutted!! Though my support ticket was raised at the weekend and the 72 hours passed a couple of days before that post so i should still get mine if they are true to their word - which being RI of course they will be!!

[TheDetox]

good luck

[bubachock]

I read somewhere that you dont get a free green for ipod shuffles ....

BUT its been 4 days now and i've still not recieved a reply for my support ticket! So mr 'wheretoturn' if your posting stuff up here on exceem, have you not got time to quickly reply to my support ticket please??? the offers been completed but its not tracking!!!

Thanks

[Praj07]

Originally Posted by TheDetox

did any of ya aread this

http://www.exceem.co.uk/forums/real-...nt-read-5.html

Last post by Ash

yeh totally gutted lol - although I don't know what im moaning about, I haven't sent in any support tickets myself!

[bubachock]

well, my support ticket has been responded to, although it wasnt very helpful... lets see how the next one goes....

[the_saint]

Well Ash just responded to mine and confirmed i'll get my free green so kudos to him.

Hope everyone else who is entitled to one gets one too.

[wheretoturn]

Originally Posted by the_saint

Well Ash just responded to mine and confirmed i'll get my free green so kudos to him.

Hope everyone else who is entitled to one gets one too.

Any support tickets opened before todays post, are still entitled to a free green if takes more than 72hours for an answer

Ash

[bmh16]

For a support ticket i made on ps3.ri it took 5 days for an answer. Ref number 16. Created on 17 august and replied on 22 august. That gets me a free green doesn't it? If so, just 2 more greens for the ps3!

Ben