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Real Incentives Lovefilm

This is a discussion on Real Incentives Lovefilm within the Real Incentives forums, part of the Old Networks category; I have been waiting at least 6 weeks for RI to update the status on 2 of my lovefilm referrals, ...

 
 
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Old 06-08-07, 06:57 PM   #1
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Real Incentives Lovefilm


I have been waiting at least 6 weeks for RI to update the status on 2 of my lovefilm referrals, does anyone know if that counts as a free ipod shuffle as validation has taken longer than normal?
 
Old 06-08-07, 07:07 PM   #2
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Re: Real Incentives Lovefilm


Check out this mate. Ash commented yesterday.

http://www.exceem.co.uk/forums/real-...tml#post188937
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Old 06-08-07, 07:30 PM   #3
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Re: Real Incentives Lovefilm


Quote:
Originally Posted by capperoo View Post
I have been waiting at least 6 weeks for RI to update the status on 2 of my lovefilm referrals, does anyone know if that counts as a free ipod shuffle as validation has taken longer than normal?
Hey,

If you've been waiting more than 2 weeks for referrals to change from lovefilm pending to credited/reversed, the likelyhood is that they did not complete lovefilm. There was an error in code some months ago, which resulted in some users being set as lovefilm pending, which was not the case, this has now been amended and happens no longer. To confirm, please submit a support ticket detailing your pendings.

The Verification promotion was only for those that enter the verification stage, you had not im afraid clicked verify. Sorry for the confusion.

Ash
 
Old 06-08-07, 07:53 PM   #4
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Re: Real Incentives Lovefilm


I have a pending on apple for like a month! Could this be why! So do I just log a support tic and what do i put in it!
 
Old 07-08-07, 12:10 AM   #5
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Re: Real Incentives Lovefilm


Quote:
Originally Posted by Snare View Post
I have a pending on apple for like a month! Could this be why! So do I just log a support tic and what do i put in it!
This may be the case, we have recently fixed this problem, but previous errors are still in place such as this.

please Log a support including the referral id of the user in question,

Ash
 
 

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