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This is a discussion on You'l Want to read this! within the Real Incentives forums, part of the Old Networks category; Hey everyone, i understand some of you have lost faith in Real Incentives... So i am bringing in some new ...
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| Real Incentives Owner | You'l Want to read this!Hey everyone, i understand some of you have lost faith in Real Incentives... So i am bringing in some new changes that will bring it back! Firstly. Support Tickets Users who do not receive a reply to a new support ticket within 72 hours will get a free Green! **These changes will take place after this point, so current users in each of these stages are not eligible** Hope this helps to restore some lost faith! You'l be seeing some more changes over the next week as well. Ash Post modified to include updates from this post. Last edited by Jon; 08-08-07 at 09:23 PM.. Reason: update to post as per network owners request |
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| blah blah blah | Re: You'l Want to read this!Quote:
I'm off to cut Ash internet connection and post 2 support tickets as that all I am waiting for
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| iPod Nano 4GB Join Date: Jan 2007
Posts: 241
![]() | Re: You'l Want to read this!if you keep to this it will make your network alot more traffic from exceem me thinks |
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| Real Incentives Owner | Re: You'l Want to read this!Quote:
Ash | |
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| Mini Mac | Re: You'l Want to read this!Quote:
EDIT: Artic already mentioned it... geez that old man's on eXceem 24/7 :
__________________ Previously known as DariusTim Total Received: £9145 | |
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| Real Incentives Owner | Re: You'l Want to read this! |
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| blah blah blah | Re: You'l Want to read this!Lol, not just that we care but I'm sure that if you have X amount of hours everyday to work on Real-incentives most people would prefer you spent it on "urgent" issues such as crediting, verifying and posting rather than endless support tickets. i mean, what happens if Stig breaks a nail?
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| Real Incentives Owner | Re: You'l Want to read this!Quote:
I dont think the support issue will be as bad as you think. Ash | |
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| BANNED | Re: You'l Want to read this!does sound a good idea, think it will encourage more people back |
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| Mini Mac Join Date: Jan 2007 Location: Manchester
Posts: 5,515
![]() ![]() ![]() ![]() ![]() ![]() | Re: You'l Want to read this!All they have to do is give AN answer in 48 hours, even if it is just "we have noted what you have said and will get back to you", to get out of that potentially sticky situation. Could have done with this a while ago as i waited 15 days once! Hmmm, theres 4,000 odd people registered with Exceem. Lets assume 1,000 of those are with an RI site. We could use exceem to organise a mass posting of support tickets on the same day!! Only joking, they could just do what i said above anyway!! Still these are good changes but do you think you could put this somewhere on the login pages to your sites?? It might provide more reassurance to sign ups and help more people to join. Whilst you might expect them to be hapy join if they are at the login page already, every little helps (apparently!) |
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| Mini Mac Join Date: Jan 2007 Location: Edinburgh
Posts: 3,220
![]() ![]() | Re: You'l Want to read this!any news on the situation the wii? i have been processing for over 2 months now and when i raised a support ticket last month i was told that within 4-5 days i would get an email about the alternatives to the wii, which never arrived and last week i raised another support ticket which has not yet been looked at. I know you are trying your best but can you please update me as i requested in my support ticket. Thank You |
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| Real Incentives Owner | Re: You'l Want to read this!Quote:
All current support tickets wil be answered by the end of the day. Ash | |
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| iPod 60gb Join Date: Mar 2006
Posts: 1,715
![]() | Re: You'l Want to read this!Just to let Arctic Fox know: I don't have long nails |
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| Mini Mac Join Date: Jan 2007 Location: Edinburgh
Posts: 3,220
![]() ![]() | Re: You'l Want to read this! |
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| Is the DETOX coming back? Join Date: Nov 2006 Location: Kent
Posts: 6,063
![]() ![]() ![]() | Re: You'l Want to read this!I still haven't got a reply from an ld ticket, i suppose that went in the bin.. And STILL no comment on the MANUAL CREDITING, i mean its been over a month, and you say they haven't got in contact with ya, I'm liking the changes that you are going to make, but the old ones need sorting too |
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| Mini Mac Join Date: Mar 2007 Location: UK
Posts: 4,655
![]() ![]() ![]() ![]() ![]() | Re: You'l Want to read this!Sounds good to me. Seriously, like I said before, I can help sort through support tickets for free. Even if its just deleting the pointless spam questions. |
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| eXtra! Join Date: Mar 2007 Location: Kent
Posts: 2,545
![]() | Re: You'l Want to read this!Sounds good to me. Once I've got my PS3 from Nextgen I'll be working o Wii R-I. By the way, thanks Ash for your help with the recent trading issue. |
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| Mini Mac Join Date: Dec 2005 Location: Northern Ireland
Posts: 7,543
![]() ![]() | Re: You'l Want to read this!Quote:
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| Is the DETOX coming back? Join Date: Nov 2006 Location: Kent
Posts: 6,063
![]() ![]() ![]() | Re: You'l Want to read this!Well i did get a response to my Re feral link not working anymore and got a quick reply which im chuffed about, and very happy with the resolution |
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| Mini Mac Join Date: Dec 2005 Location: Northern Ireland
Posts: 7,543
![]() ![]() | Re: You'l Want to read this!Is there any update on the situation with your mistracked green for ps3.real-incentives? I mean it was completed on the 25th March so I would have expected them to get it sorted by mid June! Here's the trade thread - http://www.exceem.co.uk/forums/trades.php?do=ad&id=1655
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