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This is a discussion on Real Incentives - credits/ support within the Real Incentives forums, part of the Old Networks category; Is anyone else having trouble getting credits from Real Incentives? I did the Littlewoods Bingo offer on 2 April - ...
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11-04-07, 01:20 PM
| #1 |
| eXtra!  Join Date: Mar 2007 Location: Kent
Posts: 2,545
 | Real Incentives - credits/ supportIs anyone else having trouble getting credits from Real Incentives? I did the Littlewoods Bingo offer on 2 April - at that time their site said that it would be credited within 1 business day. Still no credit.  Raised a support ticket on 4 April - still no response!! |
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11-04-07, 02:30 PM
| #2 |
| iPod Nano 2GB  Join Date: Dec 2006
Posts: 108
| Re: Real Incentives - credits/ supportlately, support has been taking about 7-10 days in my experience. We've also had a bank holiday weekend so I expect they were having time off like the rest of us. |
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11-04-07, 02:37 PM
| #3 | |
| eXtra! Join Date: Mar 2007 Location: Kent
Posts: 2,545
| Re: Real Incentives - credits/ supportQuote:
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11-04-07, 03:10 PM
| #4 |
| iPod 60gb  Join Date: Mar 2006
Posts: 1,715
| Re: Real Incentives - credits/ supportRegarding support: Any tickets that relate to credit I flag to Ash so you will need to talk to him about that I'm afraid. I'll have a word with him to see why things are taking so long. Stigma |
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11-04-07, 03:16 PM
| #5 | |
| eXtra! Join Date: Mar 2007 Location: Kent
Posts: 2,545
| Re: Real Incentives - credits/ supportQuote:
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11-04-07, 03:31 PM
| #6 |
| iPod 20gb  Join Date: Nov 2006 Location: wales
Posts: 770
| Re: Real Incentives - credits/ supportsome of my referrals did the littlewoods offer ages ago and didnt get anything, none of my support tickets got answered and its been 15 days since my last one. can i just get a straight answer, will my referrals get credited? |
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11-04-07, 03:45 PM
| #7 |
| iPod 60gb Join Date: Mar 2006
Posts: 1,715
| Re: Real Incentives - credits/ supportYour referrals will be credited Chunkchenko. Crediting has been taking quite a while recently due to the updates taking place and so we need to catch up on a lot of stuff, which is of course entirely our fault. As I said to the previous poster, I will check with Ash to see what the status of crediting is. Stigma |
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11-04-07, 03:59 PM
| #8 |
| Is the DETOX coming back?  Join Date: Nov 2006 Location: Kent
Posts: 6,063
| Re: Real Incentives - credits/ supportone of my referrals just sent a support ticker and got answered in 20 mins so that's GOOD |
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11-04-07, 04:02 PM
| #9 | |
| eXtra! Join Date: Mar 2007 Location: Kent
Posts: 2,545
| Re: Real Incentives - credits/ supportQuote:
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11-04-07, 04:06 PM
| #10 |
| iPod 20gb Join Date: Mar 2006 Location: West Midlands - Unfortunately
Posts: 746
| Re: Real Incentives - credits/ supportDon't create a new one, just create a new reply (keeps things tidier that way  ). |
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11-04-07, 04:15 PM
| #11 | |
| Is the DETOX coming back? Join Date: Nov 2006 Location: Kent
Posts: 6,063
| Re: Real Incentives - credits/ supportQuote:
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11-04-07, 04:24 PM
| #12 | |
| eXtra! Join Date: Mar 2007 Location: Kent
Posts: 2,545
| Re: Real Incentives - credits/ supportQuote:
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11-04-07, 05:11 PM
| #13 |
| iPod 60gb Join Date: Mar 2006
Posts: 1,715
| Re: Real Incentives - credits/ supportIt was me who answered the support ticket TheDetox lol ... and owenroberts, if you open a previous ticket that has been flagged to Ash, then it may not be replied to until later on. Stigma |
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11-04-07, 05:13 PM
| #14 |
| Is the DETOX coming back? Join Date: Nov 2006 Location: Kent
Posts: 6,063
| Re: Real Incentives - credits/ supportLOL, Cool, make sure you credit him then  and it was very quick thought he was lying about it i mean 20 mins lol NICE WORK |
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11-04-07, 05:15 PM
| #15 | |
| eXtra! Join Date: Mar 2007 Location: Kent
Posts: 2,545
| Re: Real Incentives - credits/ supportQuote:
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11-04-07, 09:01 PM
| #16 |
| iPod 60gb Join Date: Mar 2006
Posts: 1,715
| Re: Real Incentives - credits/ supportNo, if it is a flagged ticket that you have reopened, then Ash will get it so don't worry. Stigma |
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12-04-07, 04:03 PM
| #17 |
| iPod Nano 4GB  Join Date: Sep 2006
Posts: 280
| Re: Real Incentives - credits/ supportI have created various tickets and still no reply, Ihave completed my offer and no credit has been applied ? stigma help |
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12-04-07, 04:18 PM
| #18 |
| Real Incentives Owner  Join Date: Jun 2006 Location: Swansea, S. Wales
Posts: 2,131
 | Re: Real Incentives - credits/ supporti will be sorting all support tickets out this evening. Please look in the morning for a reply. Ash Real Incentives |
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13-04-07, 05:43 AM
| #19 | |
| eXtra! Join Date: Mar 2007 Location: Kent
Posts: 2,545
| Re: Real Incentives - credits/ supportQuote:
 How long is this likely to take???? | |
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13-04-07, 08:34 PM
| #20 |
| iPod Shuffle  Join Date: Dec 2006
Posts: 13
|  Re: Real Incentives - credits/ supportI have just checked my PS3 Incentives account and I have had eight FULL credits demoted to half credits.  This leaves me with ONE full credit out of the required fifteen (I have already had SIX full credits rejected last month). This is extremely annoying and disheartening and I am rapidly loosing my faith in Real-incentives and their ability. Can anyone at Real-incentives put my mind at rest and tell me whether my half credits are a mistake as they have remained as whole credits for nearly three months without any problems. It is completely out of order to have them demoted after such a length of time without any explanation. Also, if they remain as half credits, how do I get them back to full credit? |
| Tags |
| credit, offer, real incentives, support |
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