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Old 25-04-07, 08:10 AM   #81
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Re: Real Incentives - credits/ support


I can't stress this fact enough - It can take up to a month for advertisers to reply to us regarding your manual credits! Not all offers track properly for some reason, so we have to file for manual credit. Once we do, it is out of our hands until they reply to us. I will go through tickets later replying to you all needing manual credit the exact same thing I have posted here, as we can't do anything else.

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Old 25-04-07, 08:25 AM   #82
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Re: Real Incentives - credits/ support


Can you take a look at ticket FFD852 then as well as i'm not sure if it's been flagged for manual credit and it's been almost a month since the offer was completed

cheers Stig
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Old 25-04-07, 11:31 AM   #83
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Re: Real Incentives - credits/ support


Hiya,

Could you also take a look at ticket ID: 597034, it's been a week since it was opened now. It has been a fortnight since I did the offer (pacific poker.)

Cheers,

Grasshopper
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Old 25-04-07, 04:20 PM   #84
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Re: Real Incentives - credits/ support


LOL if she does then everyone will start to post there Ticket ID's on here,
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Old 25-04-07, 04:22 PM   #85
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Re: Real Incentives - credits/ support


Quote:
Originally Posted by Grasshopper View Post
Hiya,

Could you also take a look at ticket ID: 597034, it's been a week since it was opened now. It has been a fortnight since I did the offer (pacific poker.)
I'll call that ticket and raise you mine.....all in {stands in anticpation}
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Old 25-04-07, 07:46 PM   #86
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Re: Real Incentives - credits/ support


I've been waiting two months and a week on processing and told its due to the system upgrade. Has it really taken that long to upgrade and caused such a delay :s
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Old 25-04-07, 08:23 PM   #87
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Re: Real Incentives - credits/ support


Could someone let me know when the next lot of verifications are on Apple?
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Old 25-04-07, 10:21 PM   #88
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Re: Real Incentives - credits/ support


Quote:
Originally Posted by TheDetox View Post
LOL if she does then everyone will start to post there Ticket ID's on here,
Well if you don't ask, you don't get.
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Old 26-04-07, 06:18 PM   #89
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Re: Real Incentives - credits/ support


Did you get ??
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Old 27-04-07, 09:47 AM   #90
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Re: Real Incentives - credits/ support


Quote:
Originally Posted by TheDetox View Post
Did you get ??
lol, nope. (not that I'm suprised)
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Old 27-04-07, 11:04 AM   #91
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Re: Real Incentives - credits/ support


Is there a freebie network owner's convention going on or have they all just gone on holiday?
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Old 27-04-07, 04:37 PM   #92
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Re: Real Incentives - credits/ support


LOL, i might see them when i'm on holiday in 2 days see Tab in Morocco on the beach
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Old 28-04-07, 02:51 PM   #93
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Re: Real Incentives - credits/ support


Quote:
Originally Posted by Stigmatized View Post
Not all offers track properly for some reason, so we have to file for manual credit.
Would it be possible to let us know which offers are tracking propery?

just so we know when we go to do them
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Old 28-04-07, 03:43 PM   #94
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Re: Real Incentives - credits/ support


Quote:
Originally Posted by Tomm86 View Post
Would it be possible to let us know which offers are tracking propery?

just so we know when we go to do them
any offer can be untracked for a multiple of reasons.

One reason may be:
incorrect browser settings - not allowing cookies

Ash
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Old 28-04-07, 05:55 PM   #95
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Re: Real Incentives - credits/ support


coolio, consider cookies allowed!!
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Old 28-04-07, 06:08 PM   #96
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Re: Real Incentives - credits/ support


So nothing about Manual Credit then NO? Cheers
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Old 07-05-07, 07:51 PM   #97
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Re: Real Incentives - credits/ support


Hiya support, wheretoturn I have pm'd you so please do reply thank you

24 days sinceI clicked the verification is that normal timing ?

how long is the processing? its only 2 free games
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Old 07-05-07, 08:43 PM   #98
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Re: Real Incentives - credits/ support


Oh wheretoturn

so I send you a private message and a message here and you can't be arsed to reply and you just log off.

Well done great support.

and don't even bother to say "you should post a support ticket"

because those hardly get replys.
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Old 07-05-07, 08:52 PM   #99
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Re: Real Incentives - credits/ support


Ash has said clearly that accounts will be verified once most of the orders have been sent, if you bothered to read the last few pages you would have seen that.
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Old 08-05-07, 10:26 AM   #100
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Re: Real Incentives - credits/ support


Quote:
Originally Posted by jazzy639 View Post
Ash has said clearly that accounts will be verified once most of the orders have been sent, if you bothered to read the last few pages you would have seen that.
What orders have been sent ?

I am in the verification stage and its completed now been 25 days and have to confirm which games I would like
so they can't send any orders out for me yet. Until its gone into processing.
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