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Old 09-04-07, 06:43 AM   #1
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Real-incentives whats going on


Oh my god !!!!! is anyone else having problems getting on to their sites? keep getting the message

This Account Has Been Suspended
Please contact the billing/support department as soon as possible.
the address bar is changing to
http://gator147.hostgator.com/suspended.page/.

Anyone know whats going on im currently verifying on consoles
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Old 09-04-07, 06:53 AM   #2
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Real-Incentives - Sites down?


http://www.real-incentives.com

Quote:
This Account Has Been Suspended
Please contact the billing/support department as soon as possible.
whats going on Ash, Dunstan, Stig?

im guessing youve just gone over your hosting/bandwidth allowance, but your cPanel should've showed you this, so you should've upgraded your package...
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Old 09-04-07, 07:08 AM   #3
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Re: Real-Incentives - Sites down?


strange, i logged onto that about an hour ago and everything was working fine
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Old 09-04-07, 07:26 AM   #4
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Re: Real-Incentives - Sites down?


Am getting that also. Doesnt exactly fill you with confidence if you're a newbie to RI
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Old 09-04-07, 07:34 AM   #5
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Re: Real-incentives whats going on


First of all, don't panic lol.
This should be sorted today with one phone call, as soon as the guys realise. I guess they just went over their monthly allowance so need to pay more.
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Old 09-04-07, 07:35 AM   #6
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Re: Real-Incentives - Sites down?


oops - 2 threads merged
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Old 09-04-07, 08:09 AM   #7
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Re: Real-incentives whats going on


Yup, I had a similar problem with a website that I run and less likely than a bandwidth problem, it'll probably be a server load problem so they're unaware of it and couldn't keep an eye out on the Cpanel
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Old 09-04-07, 08:20 AM   #8
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Re: Real-incentives whats going on


if its down to server load their host should have really connected them first before disconecting, to just pull the plug without any warning is not on (the only exception to that if there was a hole in the scripts that enabled spamming/hacking etc)

The question has to be asked, is shared hosting right for a company like this?
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Old 09-04-07, 08:47 AM   #9
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Re: Real-incentives whats going on


Well a guy from Hostgator assured me that all of the account information has been saved, so nothing should be lost.
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Old 09-04-07, 09:18 AM   #10
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Re: Real-incentives whats going on


Not to worry,

Sorting this out now.

Hoping to have everything back up within 24hours.

Ash
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Quote:
Originally Posted by tina_marie View Post
Oh my god !!!!! is anyone else having problems getting on to their sites? keep getting the message

This Account Has Been Suspended
Please contact the billing/support department as soon as possible.
the address bar is changing to
http://gator147.hostgator.com/suspended.page/.

Anyone know whats going on im currently verifying on consoles
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Old 09-04-07, 09:59 AM   #11
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Re: Real-incentives whats going on


Yes this is very convenient.
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Old 09-04-07, 10:11 AM   #12
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Re: Real-incentives whats going on


Quote:
Originally Posted by Baseman View Post
Yes this is very convenient.
Lol, convenient for who?

If no one can access the site, that also means no one can get any referals til its fixed, which means Real Incentives lose sign ups and money also because people will divert possible sign ups to other networks/sites.

Why dont you say what you are implying?
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Old 09-04-07, 10:12 AM   #13
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Re: Real-incentives whats going on


He's being sarcastic
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Old 09-04-07, 10:15 AM   #14
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Re: Real-incentives whats going on


Quote:
Originally Posted by jazzy639 View Post
He's being sarcastic
Or attempting to be
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Old 09-04-07, 10:15 AM   #15
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Re: Real-incentives whats going on


Hello,

I'd like to point out that this wasnt a neglegence on our part. E.g. forgetting to pay our bills. Everything is up-to-date.

Ash
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Old 09-04-07, 10:16 AM   #16
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Re: Real-incentives whats going on


Quote:
Originally Posted by arcticfox20 View Post
Lol, convenient for who?

If no one can access the site, that also means no one can get any referals til its fixed, which means Real Incentives lose sign ups and money also because people will divert possible sign ups to other networks/sites.

Why dont you say what you are implying?
lmao, misinterpretation of sarcasm to perfection there :P

Quote:
Originally Posted by wheretoturn View Post
Hello,

I'd like to point out that this wasnt a neglegence on our part. E.g. forgetting to pay our bills. Everything is up-to-date.

Ash
really? gatorhost are quite reliable in my experience :S
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Old 09-04-07, 10:18 AM   #17
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Re: Real-incentives whats going on


Quote:
Originally Posted by Steve-UK View Post
lmao, misinterpretation of sarcasm to perfection there :P



really? gatorhost are quite reliable in my experience :S
in our experience, we have not had any downtime since launch, which was last october.

Ash
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Old 09-04-07, 10:20 AM   #18
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Re: Real-incentives whats going on


Quote:
Originally Posted by Steve-UK View Post
lmao, misinterpretation of sarcasm to perfection there :P
I know sarcasm, I don't need your advice. I was merely pointing out to him that the network suffers too.
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