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Old 19-11-07, 07:34 PM   #21
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Re: freepay. (forgotten about me?)


but you have already said u had to get more so why not get more to start with.
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Old 19-11-07, 08:09 PM   #22
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Re: freepay. (forgotten about me?)


yeah i know, but i had to pay someone £20 to do it...
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Old 20-11-07, 04:35 PM   #23
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Re: freepay. (forgotten about me?)


I had trouble with Freepay when I had enough referrals for my Xbox360, they took ages to get back to me once I was approved and I had to submit many support tickets.

The trick?

I sent threats of legal action if I was not given a reply ASAP...

Worked a treat and I got my Xbox 360 Premium within 2 weeks of that

Just keep pestering them, they will buckle in the end and send you your gift.
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Old 20-11-07, 04:36 PM   #24
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Re: freepay. (forgotten about me?)


thanks. What sort of legal action?
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Old 20-11-07, 04:39 PM   #25
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Re: freepay. (forgotten about me?)


Quote:
Originally Posted by xbox360guy View Post
thanks. What sort of legal action?
Usual BBB (Better Business Bureau) threat i would have thought , No evidence it gets them to do things any faster though, but im sure some issues have been resolved by it in the past,

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Old 20-11-07, 04:52 PM   #26
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Re: freepay. (forgotten about me?)


Its just really weird that us guys whos been through approval before are not being approved :S
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Old 20-11-07, 05:05 PM   #27
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Re: freepay. (forgotten about me?)


yeah i know it is, theres no point to it at all!, and I'm not entitled to take any legal action... they said it may take up to 30 days...
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Old 20-11-07, 05:06 PM   #28
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Re: freepay. (forgotten about me?)


they may do it in order of verifying, once you have been checked and didnt pass you go back to the back of the queue, as others will have been behind you waiting.
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Old 20-11-07, 05:40 PM   #29
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Re: freepay. (forgotten about me?)


yeah i was thinking something like that, but if i get verified within 24 hours of clicking the button, then surely the queue isn't that long?

i mean say for example its 13:00 Monday, i get verified at 11:00 Tuesday that took 22 hours for me to go from the back of the queue to being verified... so if i don't get past verification, its as if their punishing me... so not only am i going to the back of the queue... im staying there and theres people who clicked verify AFTER me getting verified first, just doesn't seem fair and doesn't make sense:S
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Old 20-11-07, 05:48 PM   #30
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Re: freepay. (forgotten about me?)


thats true suppose, but hey its freepay there is no rym or reason to the way they do things lol.
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Old 21-11-07, 04:49 PM   #31
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Re: freepay. (forgotten about me?)


YUS! I'M APPROVED! all i did was send a message saying that i'd contact the BBB. Ticket answered withing 14 hours. :P typical freepay, anyway, i got this message:


"Thanks for contacting us you account has been approved, Please log on to submit your order. Sorry for this delay. Team FreePayCustomer Support"

Their spellings dodgey but who cares!

To all the people who were in my position, send a ticket threatening to contact the BBB.

works a trick!

yay!
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Old 21-11-07, 04:59 PM   #32
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Re: freepay. (forgotten about me?)


what did the message say? ill send one now!

EDIT : I've sent them a message stating that i will go to the BBB if this persists, and stated that it it simple unfair that were being singled out for no reason...
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Old 21-11-07, 05:04 PM   #33
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Re: freepay. (forgotten about me?)


ehh it was a bit skathing.

I sort of said that i'm extremely unhappy that the ipod touch won't get here in time for christmas because i wanted to use it as a present.

also said that it's gone on long enough and that i have screenshots nd stuff of refs and will take my case to the BBB if i'm not approved within 5 days.

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Old 21-11-07, 05:08 PM   #34
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Re: freepay. (forgotten about me?)


I just sent them one too lol, all these BBB messages coming in.
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Old 21-11-07, 05:10 PM   #35
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Re: freepay. (forgotten about me?)


can i get a thanks please?

only if you can

:P
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Old 21-11-07, 05:23 PM   #36
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Re: freepay. (forgotten about me?)


thanks, but, knowing my luck, the will look at them and say, nah...
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Old 21-11-07, 05:23 PM   #37
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Re: freepay. (forgotten about me?)


Ive also sent a BBB threat, i didn't really want to do it but its the only way they will pay any attention to us I suppose.
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