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Completed multiple offers - help

This is a discussion on Completed multiple offers - help within the Offer discussion forums, part of the Freebie Chat category; Hi guys, I had a referral complete Santander but after a quick email, they've realised that they haven't read the ...

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Old 19-08-10, 04:57 PM   #1
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Completed multiple offers - help


Hi guys, I had a referral complete Santander but after a quick email, they've realised that they haven't read the terms and so have now completed Lovefilm. However their status still shows pending for the Santander offer.

Help
 
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Old 19-08-10, 04:59 PM   #2
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Quote:
Originally Posted by adammcg View Post
Hi guys, I had a referral complete Santander but after a quick email, they've realised that they haven't read the terms and so have now completed Lovefilm. However their status still shows pending for the Santander offer.

Help
Tell them to send a support ticket in explaining what happened and fj support will rectify it
 
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Old 19-08-10, 05:00 PM   #3
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Quote:
Originally Posted by adammcg View Post
Hi guys, I had a referral complete Santander but after a quick email, they've realised that they haven't read the terms and so have now completed Lovefilm. However their status still shows pending for the Santander offer.

Help
I cant be 100% sure but when their Lovefilm offer actually goes green, this will wipe out the santander one.
 
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Old 19-08-10, 05:00 PM   #4
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It's happened before and a quick support ticket should reveal all...
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Old 19-08-10, 05:23 PM   #5
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Whichever of the two goes green first will count.

It won't go pending immediately, may take a few hours to update and may not even show as Lovefilm... but when it goes green it will show as lovefilm

Has happened to me before now!
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Old 19-08-10, 11:59 PM   #6
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Happened to me as well, took few days to sort out out.
 
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Old 20-08-10, 01:12 PM   #7
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Support ticket as everyone said
 
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Old 20-08-10, 03:24 PM   #8
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No need to create a support ticket for this at, FJ can't do anything, it's up to the referral.

I had this exact same situation a few weeks ago, the Lovefilm went green and it cancels out the other offer, as long as they've completed one you'll get the green. It verified ok too.

Hope that helps
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