to anyone who's done books direct

[barcelonic]

Hi i need help!!

People have mentioned on here you can decline the editor's choice on their website but how do i do that? i can't find that option when i log on

thanks

[danieljt]

Originally Posted by barcelonic

Hi i need help!!

People have mentioned on here you can decline the editor's choice on their website but how do i do that? i can't find that option when i log on

thanks

If you haven't received a username/password by email, go to the Books Direct website and click 'Activate my online account'. You will then see the login page, but if you click 'I have not activated my account' you will be able to register your details online and then accept/reject the editor's choice each month.

Hope that helps.

[barcelonic]

i've already activated my account and changed my username and password.

where do i find the editor's choice so i can decline it? is it emailed to me before they send it out?

also, how long from when you sign up does the first editor's choice get sent to you?

[danieljt]

Go to 'My Account'. Above your personal details, it will either say 'You have no outstanding editor's choices', or there will be a book with two options, 'Send me this now' and 'Reject this choice'. The editor's choice appears once a month so depending on when you signed up, you may not see one on your account yet. I think you get about two weeks to reject it, otherwise they will send it to you automatically.

As it depends when in the month you sign up, I don't know how long it would be before the first editor's choice gets sent out.

[the_icks]

Originally Posted by Gulandril

says two books on my T&Cs as well.

if i may ask, though, how long did it take to receive the books for anyone else who has tried this?

it's been over a week now and i haven't yet received the books. if this is a precedent then no way am i purchasing more books, but if i don't purchase more books, i have to return books i didn't get in the first place. the phrase "caught between a rock and a hard place" would be appropriate for this scenario.

is it normal for the deliveries to take just over a week, or is this merely a delay/hiccup?

Guess what the managers choice is for September?

[Riggs]

I completed a Books Direct offer, then immediately informed their Customer Service department I misunderstood the policy and requested that my account and all corresponding obligations were terminated. This was all done before they sent me anything, but it worked.

Not sure why everyone's having such a big deal with them, my offer came through as complete and I am no longer affiliated with ther service in any way. Can't ask for more really.

[barcelonic]

it sounds to me you just got lucky cus they wouldn't have an offer on freebie sites if they weren't going to follow it up.

i must admit i'm regretting signing up to books direct as i didn't know about the 4books in a year obligation at the time i was just completing a trade. i may just buy my books now as opposed to having to check my account each week to reject choices i never even asked for!!

oh and btw, you're not allowed to talk about cancelling offers on exceem - just a heads up

[gimme4free]

Hetty, PM me your email address and I will send screenshots of my offer complete with books direct, my green referrals and my item

[stupidbloke]

yo, any info on how to actually close your account with booksdirect? do you have to ring up or can it be done online? i just ordered 2 books to complete my 4 in a year deal and want to get out of this weird club asap!

[samd891]

I foolishly completed this offer back in May and my T&Cs said 2 books. seeing as theyve apparently changed the T&C to 4 books how many books do i have to buy 2 or 4?

And also can I just buy the cheapest books in their catalogue?

[harvez]

if your T&C's states 2 books then 2 is all you have to buy.
if they try it on tell them to get f$%^ed.

[samd891]

Originally Posted by harvez

if your T&C's states 2 books then 2 is all you have to buy.
if they try it on tell them to get f$%^ed.

Thanks for that I certainly will i thought theyll try to come up with some legal mumbo jumbo to get me to buy more books.

I know exceem doesnt approve of bashing other companies but books direct is an utterly dispicable company that taints the freebie scene. If things dont go smoothly I will defo consider contacting my local trading standards centre and I advice the people that have been conned by them to do the same.

[Monkeyegg]

I think I saw somewhere that the 4 books includes the 2 you get free, so it's 2 books you are required to buy during the 12 months even if your T&C say 4 books.

[Cefca]

Originally Posted by samd891

If things dont go smoothly I will defo consider contacting my local trading standards centre and I advice the people that have been conned by them to do the same.

Who has been conned by them? All I've seen is people getting sent the editor's choice because they haven't declined it or not read the T&Cs when they signed up.

[stupidbloke]

apparently dvds/games count as 'books' too, they dont have the best selection but if your not much of a reader, might be worth it!

[barcelonic]

Originally Posted by Cefca

Who has been conned by them? All I've seen is people getting sent the editor's choice because they haven't declined it or not read the T&Cs when they signed up.

its hardly what you'd call 'good' service when they keep sending you books you don't want.

i emailed them making it clear as day i did not want ANY editor's choice sent to me, but they said Nope, you have to decline each and every one!

Whatever happened to the customer is always right?

So to sum up - yes they are conning you. Taking money from you is more important to them than you being happy with their service. A large part of their income probably comes from people who just want to do the obligation then get the hel outta there!

What kind of a business plan is that, if you refuse to accept it's a con?

Oh and one other question.. can anyone confirm that the '4 books' includes the 2 free sign up books??

[stupidbloke]

Originally Posted by barcelonic

Oh and one other question.. can anyone confirm that the '4 books' includes the 2 free sign up books??

I can confirm this, I recieved the two top gear presenter books and on the sign up page it says "All we ask is that you buy 2 more books from us in your first year of membership". So basically, they want you to get 4 books off them, and any books they send as an introductory offer count towards the 4.

I've just ordered 2 more books (The Godfather, Dexter), waiting for them to be delivered, then I'll probably leave because its not my cup of tea.

I can understand why you think its a con or something like that, but they make it clear its a book CLUB, not just a online shop. I don't agree with them, but to be fair, they do make it clear...

[barcelonic]

wow dexter, lol

ur really hittin the cream of the crop of literature, hehe only joking i just didn't like the show that much

[stupidbloke]

whats not to like about a forensic blood spatter expert that doubles up as a serial killer? if you ask me thats good tv, better than all this x factor/big brother trash. but this sort of conversation probably belongs in another thread....