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Two of my referrals have signed up, but they have not turned to pending......ASH HELP

This is a discussion on Two of my referrals have signed up, but they have not turned to pending......ASH HELP within the Offer discussion forums, part of the Freebie Chat category; Its been a week since two of my mate signed up and started their lovefilm offer, and they have both ...

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Old 18-12-07, 05:24 PM   #1
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Question

Two of my referrals have signed up, but they have not turned to pending......ASH HELP


Its been a week since two of my mate signed up and started their lovefilm offer, and they have both received their DVDs. However, gaainst their email they are still coming up as "offer not completed" and it it hast turned to pending. They have both raised a support ticket. Can anyone shed any light on this? What can i do?

Information necessary for Ash:

Thats one of my mates: #44119 hes signed up to lovefilm- no pending....

Exactly the same for this guy: #43272

If you need any other information/screen shots just tell me, as they are willing to provide necessary proof.

Please get back to me ASAP, thanks!
 
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Old 18-12-07, 08:04 PM   #2
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Re: Two of my referrals have signed up, but they have not turned to pending......ASH


It can take up too two weeks for LovefiLm to credit...
 
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Old 18-12-07, 08:32 PM   #3
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Re: Two of my referrals have signed up, but they have not turned to pending......ASH


Not credit, im saying for it to turn to pending, not completed
 
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Old 18-12-07, 08:33 PM   #4
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Re: Two of my referrals have signed up, but they have not turned to pending......ASH


Did they sign up to LOVEFiLM via the links on the offers page?
 
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Old 18-12-07, 09:05 PM   #5
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Re: Two of my referrals have signed up, but they have not turned to pending......ASH


Quote:
Originally Posted by chigley View Post
Did they sign up to LOVEFiLM via the links on the offers page?
Yes they did.
So what can i do??
 
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Old 18-12-07, 09:06 PM   #6
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Re: Two of my referrals have signed up, but they have not turned to pending......ASH


Wait for their tickets to be replied to
 
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Old 22-12-07, 10:14 AM   #7
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Re: Two of my referrals have signed up, but they have not turned to pending......ASH


i'm having the same problem so didn't want to start a new thread.. is it normal for him to take longer than a week to reply? i don't mean that in a bad way
 
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Old 22-12-07, 10:18 AM   #8
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Re: Two of my referrals have signed up, but they have not turned to pending......ASH


ST are normally replied to within a couple of days but Ash must be busy before xmas
 
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Old 22-12-07, 12:32 PM   #9
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Re: Two of my referrals have signed up, but they have not turned to pending......ASH


I spoke to ash- the RI owner- and he told me that if your referrals have signed up, and they do not turn to pending- do not worry- in around 14 days they should go from- "offer not completed" straight to "offer completed."

This is the case with 2 of my referrals- so olibomb we are in the same boat.
 
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