Very poor service...

[freddie90]

I'm really not happy now with MyFreeGadget because it has now been nearly 4 months that i've been verifying and they still aren't bothering to sort it out. I explained to them that i couldn't leave support tickets and they said they would look into it and that was over 2 weeks ago and they haven't replied to anyone on here since then, even though they said that Phillipa was going to be a regular on here and keep us all up to date.

I am really starting to wonder whether I will ever get my free gift now or even told what has happened.

[Naomi101]

That's just ridiculous. It's as if there's only one person working on the network now and they never have time to do anything properly. I, in the end, gave up on the site.

I couldn't find any reason to carry on because I realised that as soon as I got to the verify stage, the same would most probably happen to me, and if not that, then my order just wouldn't be shipped out like Ejaz's. When I hear of someone actually recieving something I 'might' change my mind but I doubt it somehow

[arcticfox]

I had hoped when they "re-appeared" recently that they would be as good as their word and things would be back to normal but as far as I can see, nothing has changed.

They state that "danny" no longer works for them and made him the scapegoat as far as I can see, said that "philipa" would now be working for them and promissed everything would be faster etc.

Now, for all we know philipa and danny are the same person, who knows? All I know is that I'm getting fed up seeing network owners come on and basically say things to hopefully shut their members up and give them some more time to get more signups. It's a con.

This network is exceem supported and people are encouraged to sign up for supported sites but if you were knew, would you sign up for a site that keeps breaking promises, not verifying, not sending out goods and basically ignoring the same members that are making them money?

Maybe a supported site like this shouldnt be supported any longer. Am tired of seeing people with problems just being fobbed off.

[Naomi101]

Well said. Its a shame, but when you compare MFG with a network like Freebiejeebies/Giveaway there really is no contest anymore. It's as if they have given up and rather than just shutting down, they are just not trying, which leads to people quite rightly moaning

[Naomi101]

P.S Throw Real-Incentives into that too, another network that never worries me in terms of customer service!

[arcticfox]

Originally Posted by Naomi101

P.S Throw Real-Incentives into that too, another network that never worries me in terms of customer service!

Have to disagree there on that one. Real-incentives at least have someone on exceem most days.

MFG never used to be like this so I cant understand what's happening. They used to be very prompt with replies and orders were sent out very quickly.

As I've said many times, I hope they come back to the way they were and then everyone will be happy.

[Naomi101]

Originally Posted by arcticfox20

Have to disagree there on that one. Real-incentives at least have someone on exceem most days.

MFG never used to be like this so I cant understand what's happening. They used to be very prompt with replies and orders were sent out very quickly.

As I've said many times, I hope they come back to the way they were and then everyone will be happy.

Oh no I didn't mean that I meant add R.I to the list along with FJ and Giveaway as the ones to rely on. Sorry for any confusion!

[the_icks]

Originally Posted by Naomi101

P.S Throw Real-Incentives into that too, another network that never worries me in terms of customer service!

it was perfectly clear to me what you meant!!

poor Brian, its his age!!

[the_saint]

Originally Posted by the_icks

it was perfectly clear to me what you meant!!

poor Brian, its his age!!

Now now, let's be fair. He is a man who has gotten used to working with letters every day so clearly whole sentences are a bit too much for him now!

[the_icks]

yeah but somebody needs to address the issue, it needs to be stamped out, and to be frank he just isnt pushing the envelope!!

(anyway hes got a whole month off in October if the Post Office message when you ring for a postcode is anything to go by!!)

[the_saint]

Originally Posted by the_icks

yeah but somebody needs to address the issue, it needs to be stamped out, and to be frank he just isnt pushing the envelope!!

Puntastic!

(anyway hes got a whole month off in October if the Post Office message when you ring for a postcode is anything to go by!!)

He's off Friday, Saturday, Monday, and Tuesday anyway (if my memory serves me correct, i was told three days ago which is a long time for me!)

[arcticfox]

Originally Posted by the_saint

Now now, let's be fair. He is a man who has gotten used to working with letters every day so clearly whole sentences are a bit too much for him now!

here's two more letters for you.....P O and its not Post Office, lol

[Naomi101]

Yes, thanks to the strike I wont be recieving the fancy new duvet set I ordered humph, Arctic- have a word (actually, I've already moaned at my postie dad about it so guess I should just accept it...)

[the_icks]

Originally Posted by arcticfox20

here's two more letters for you.....P O and its not Post Office, lol

I think you're getting mixed up again gramps!! its O A P

[Naomi101]

Originally Posted by arcticfox20

here's two more letters for you.....P O and its not Post Office, lol

Looool

[freddie90]

I agree with what people are saying and I think that exceem should look into whether MFG remains a supported site. I don't think that exceem should refer people to MFG if they are going to have an experience like I or some of the people on here have had.

[supaman]

im still waiting for my shuffle to be sent to me and this is from 9 september - not long i knw but its coming up to a month - you'd think they'd ship things out sooner or i gather that they used to - guess they got some issues at the moment - but i wont be using this site again - sites like free4 and real-incentives are the best ones in my book at the moment -their support is brilliant!

[Ejaz215]

i clicked the order button on the 9th of september, for some reason i'm still not holding out any real hope of receiving anything.

[freddie90]

Can someone who is able to leave support tickets with MFG, please try and get them to come on exceem and read the threads.

Thanks