Hey man, I just wanted to say if I'd known at the time of you signing up that it would have been this long before being eXceem approved, I would have tried putting you off doing an offer (I'm really glad you did though), but now I'm sort of thinking it's frustrating that you can't refer yet because you're on the fence as to whether it will ever be approved or not. So, apologies for the delays, they were not foreseen.
PM me your email address, DOB, street address, postcode that is likely to be on the account. You don't have to give all those, but the more you do the easier it will be to find.